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		<title>PODCAST With Amdocs ChangingWorlds: Make Way For App Emporiums; Will Personalization Boost Sales?</title>
		<link>http://www.mobilegroove.com/podcast-with-amdocs-changingworlds-make-way-for-app-emporiums-will-personalization-clinch-the-sale/</link>
		<comments>http://www.mobilegroove.com/podcast-with-amdocs-changingworlds-make-way-for-app-emporiums-will-personalization-clinch-the-sale/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 18:06:27 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[Recommendation]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bada]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[changingworlds]]></category>
		<category><![CDATA[convergence]]></category>
		<category><![CDATA[developers]]></category>
		<category><![CDATA[DN Capital]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Java]]></category>
		<category><![CDATA[Mobile Internet]]></category>
		<category><![CDATA[Orange]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[Samsung]]></category>
		<category><![CDATA[Symbina]]></category>
		<category><![CDATA[vertical apps]]></category>
		<category><![CDATA[VisionMobile]]></category>
		<category><![CDATA[Windows Mobile]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=4187</guid>
		<description><![CDATA[<a href="http://www.mobilegroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.mobilegroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>"It’s all about apps!" That is the message that has come through in dozens of recent briefings and interviews (many of which will be include in the chapter I am writing about app store business models for the ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mobilegroove.com/wp-content/uploads/2009/12/app-avalanche.jpg"><img class="alignleft size-full wp-image-4194" title="app avalanche" src="http://www.mobilegroove.com/wp-content/uploads/2009/12/app-avalanche.jpg" alt="app avalanche" /></a>&#8220;It’s all about apps!&#8221; That is the message that has come through in dozens of recent briefings and interviews (many of which will be include in the chapter I am writing about app store business models for the <a href="http://www.mobilegroove.com/2009/12/07/msg-wraps-up-netsize-guide-2010-reveals-fav-scoops-sexy-quotes-from-getjar-flirtomatic-sony-ericsson/" target="_blank"><strong>Netsize Guide</strong></a>.) At this juncture, I am pleased to report the chapter will also feature an introduction by <strong>Andreas Constantinou, Director of  <a href="http://www.visionmobile.com/blog/" target="_blank">VisionMobile</a></strong>, a market analysis and strategy firm, that summarizes his unique views on what <a href="http://www.visionmobile.com/blog/2009/10/mobile-app-stores-the-next-two-years/" target="_blank">will make an app store fly – or fail</a> – and why.</p>
<p>I suspect his <a href="http://www.visionmobile.com/blog/2009/10/mobile-app-stores-the-next-two-years/" target="_blank">thought-provoking blog</a> will do more than set the tone for my book; it will impact the app store debate that will likely dominate 2010. Just look at the recent raft of app announcements: Analyst firm IDC predicts there will be <strong>more than 300,000 iPhone apps</strong> by the end of next year, compared to 75,000 Android apps; Samsung takes the wraps off its <strong>Bada app platform</strong>; and (just today) <a href="http://www.mobile-ent.biz/news/35326/Orange-launches-App-Shop-for-1m-customers?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+mobile-ent%2FcyPp+%28Mobile+Entertainment+news+with+www.mobile-ent.biz%29" target="_blank">Orange officially opens its app store</a> to users in the U.K. and France, offering more than 5,000 apps for Java, Android, BlackBerry, Symbian and Windows Mobile.</p>
<p>Connect the dots, and the avalanche of apps turns up the pressure on providers and mobile operators to be good retailers and put stuff we&#8217;re likely to appreciate where we can find and buy it. Common sense really.</p>
<p>Or is it? Not is we consider the statement from <a href="http://www.dncapital.com/inv_team_marovac.cfm" target="_blank">Nenad Marovac, Managing Partner, DN Capital</a>, who was speaking at <a href="http://www.mobileheroes.net/" target="_blank">Heroes of the Mobile Screen</a> earlier this week, In his view, <strong>&#8220;Operators should be pipes and shut up.&#8221;</strong> Hmmm… not much room in that model for mobile operators to wield the stockpile of analytics they collect (such as our browsing patterns and past purchases) to present us with a selection of apps we&#8217;re likely to appreciate.</p>
<p>In preparation for my own industry report on personalization and recommendation I have spent the last weeks interviewing a who’s who of industry players and their customers (mobile operators/service providers) who are convinced  the company with the most (and best) data wins. It&#8217;s a battle between operators (really smart pipes) and aggregators (Google &amp; Co.) – and personalization and recommendation could just be the capabilities that distinguishes the leaders from the also-rans.</p>
<p><a href="http://www.mobilegroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg"><img class="alignleft size-full wp-image-3932" title="stephen oman changingworlds" src="http://www.mobilegroove.com/wp-content/uploads/2009/11/stephen-oman-changingworlds.jpg" alt="stephen oman changingworlds" /></a>With that in mind, we continue MSG’s special podcast series on the top players in personalization, and conclude with Part 2 of my interview with <strong>Stephen Oman, Amdocs ChangingWorlds Worldwide Director Sales Engineering.</strong> Changing Worlds is an Irish provider of personalization technology that was recently acquired by Amdocs and is now part of Amdocs Interactive.</p>
<p><a href="http://www.mobilegroove.com/2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/" target="_blank">In Part 1 </a>we dissected the content discovery dilemma, looked at on-portal challenges and examined the results of the company&#8217;s recent study that underlined the importance of personalization in determining and delivering mobile advertising.</p>
<p>In part 2 we explore personalization off-portal and across app stores.</p>
<p>ROLE OF THE MOBILE OPERATOR: As Stephen sees it: the operator has a spot at the &#8220;center of the Internet.&#8221; Their job: &#8220;helping the subscriber to go on to the Internet, helping them find the right content, helping them with additional suggestions which they might be interested in, and so on.  In doing that, they’re becoming if you like a partner to the subscriber when they are browsing the internet.&#8221; So, there’s an opportunity here for the operator to <strong>&#8220;set themselves up in essence as the home page for the mobile Internet for their subscribers.&#8221;</strong></p>
<p>APP STORES: In many ways, it&#8217;s a repeat of the content discovery problems we know from on-portal. <strong>But it&#8217;s also an issue that independent developers will also face as they try to engage people and compete with similar, rival apps across the store.</strong> As Stephen puts it: Making an effort to personalize the content will &#8220;help people find more niche types of applications that may exist, and that would never appear in the what’s hot today or what’s in the top 10 for today.&#8221;</p>
<p>LONG-TAIL VERTICAL APP SCHEMES: Reports show that many apps downloaded are actually productivity apps. Additionally, apps are being downloaded by professionals in line with their professions. <strong>So, will we see a plethora of app stores split across lines such as task (apps to do &#8220;x&#8221;) or jobs (apps for doctors, for example)?</strong> Stephen was intrigued by the idea and agrees that we will likely see the launch of vertical app stores (similar to the vertical content portals that offered only ringtones or wallpapers). &#8220;It’s pretty much the same as you see in retail, you do have retail stores that sell pretty much everything, but you also have niche retail stores that cater for particular audiences.&#8221;</p>
<p>THE GROWTH OPPORTUNITY: In a word: convergence. &#8220;Increasingly the mobile operators’ customers are expecting and demanding that if you like connected lifestyle….Crucially, they’re <strong>looking to be able to access services across many different devices:</strong> their mobile phone, online, through their TV, through digital TV, and that convergence of access is essentially going to improve and drive growth in the mobile digital economy.&#8221;</p>
<p><em>Editor&#8217;s note:</em> This special focus on personalization and recommendation continues in the New Year with a look at a <strong>cool new recommendation company coming out of stealth mode</strong> and an analysis of <strong>Novarra.</strong> I had to reschedule this one a few times, but this time it is timed to some important news. <em>Not one to miss!</em></p>
<p>Disclaimer: ChangingWorlds is not an MSG supporter.  However, MSG has published a by-lined thought leadership column authored by a ChangingWorlds senior executive. MSG has also participated in an invitation-only  thought leadership event organized by Amdocs.</p>
<p><strong>Listen to the podcast here. [15:12]</strong></p>
<p>Related posts:</p>
<h3 id="post-3928"><a title="Permanent Link to PODCAST: ChangingWorlds Reveals Real Impact Of Personalization On Mobile Advertising CTRs; Google Shows Mobile Advertising Is Hot (Again), But Will Personalization Make The Market Sizzle?" rel="bookmark" href="../2009/11/11/podcast-changingworldsamdocs-interactive-reveals-real-impact-of-personalization-on-mobile-advertising-ctrs-google-shows-mobile-advertising-is-hot-again-but-will-personalization-make-the-market-s/">PODCAST: ChangingWorlds Reveals Real Impact Of Personalization On Mobile Advertising CTRs; Google Shows Mobile Advertising Is Hot (Again), But Will Personalization Make The Market Sizzle?</a></h3>
<h3 id="post-3004"><a title="Permanent Link to SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro" rel="bookmark" href="../2009/11/11/2009/08/19/special-report-getting-personal-openwave-adds-mobile-analytics-are-gateway-providers-the-ones-to-watch-plus-new-reportproject-with-gigaom-pro/">SPECIAL REPORT: GETTING PERSONAL Openwave Adds Mobile Analytics; Are Gateway Providers The Ones To Watch? PLUS New Report/Project With GigaOM Pro</a></h3>
<h3 id="post-2953"><a title="Permanent Link to PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?" rel="bookmark" href="../2009/11/11/2009/08/03/podcast-bytemobile-cmo-adrian-hall-operators-can-win-on-personalization-does-a-widget-bar-do-one-better-than-an-app-store/">PODCAST: Bytemobile CMO Adrian Hall: Operators’ Can Win On Personalization; Does A Widget Bar Do One Better Than An App Store?</a></h3>
<h3 id="post-2715"><a title="Permanent Link to MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!" rel="bookmark" href="../2009/11/11/2009/05/28/msg-debut-video-xiam-talks-targeting-make-way-for-the-personalized-web/">MSG DEBUT VIDEO: Xiam Talks Targeting &amp; Filtering; Make Way For The Personalized Web!</a></h3>
<h3 id="post-905"><a title="Permanent Link to GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet" rel="bookmark" href="../2009/11/11/2008/05/12/guest-columnusing-personalization-to-pump-up-the-volume-increase-the-value-of-the-mobile-internet/">GUEST COLUMN:Using Personalization To Pump Up The Volume &amp; Increase The Value Of The Mobile Internet</a></h3>
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		<title>VisionMobile Takes The Wraps Off Mobile Industry Atlas; First To Identify Major Players In All Phases Of The Handset Lifecycle</title>
		<link>http://www.mobilegroove.com/visionmobile-takes-the-wraps-off-mobile-industry-atlas-first-to-identify-major-players-in-all-phases-of-the-handset-lifecycle/</link>
		<comments>http://www.mobilegroove.com/visionmobile-takes-the-wraps-off-mobile-industry-atlas-first-to-identify-major-players-in-all-phases-of-the-handset-lifecycle/#comments</comments>
		<pubDate>Fri, 29 Aug 2008 11:24:54 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[Mobile Industry Atlas]]></category>
		<category><![CDATA[VisionMobile]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/2008/08/29/visionmobile-takes-the-wraps-off-mobile-industry-atlas-first-to-identify-major-players-in-all-phases-of-the-handset-lifecycle/</guid>
		<description><![CDATA[The recent release of this valuable knowledge resource may have slipped your attention in the summer months. But with vacation over and most of us in catch-up mode, the timing is perfect to check out and download the <strong>Mobile Industry Atlas</strong>, a visual map developed by VisionMobile that provides <strong>a who's who in the mobile industry and the position they occupy in the evolving value chain </strong>(from handset design through retailing, including development and delivery of hardware, software, SIM cards, services, and content).]]></description>
			<content:encoded><![CDATA[<p>The recent release of this valuable knowledge resource may have slipped your attention in the summer months. But with vacation over and most of us in catch-up mode, the timing is perfect to check out and download the <strong>Mobile Industry Atlas</strong>, a visual map developed by VisionMobile that provides <strong>a who&#8217;s who in the mobile industry and the position they occupy in the evolving value chain </strong>(from handset design through retailing, including development and delivery of hardware, software, SIM cards, services, and content).</p>
<p><a href="http://www.mobilegroove.com/wp-content/uploads/2008/08/visionmobile_industry_atlas_sample_june_2008.jpg" rel="lightbox" title="visionmobile_industry_atlas_sample_june_2008.jpg"><img src="http://www.mobilegroove.com/wp-content/uploads/2008/08/visionmobile_industry_atlas_sample_june_2008.thumbnail.jpg" alt="Mobile Industry Atlas" align="left" style="margin-right: 10px;" title="VisionMobile Takes The Wraps Off Mobile Industry Atlas; First To Identify Major Players In All Phases Of The Handset Lifecycle" /></a></p>
<p>The Atlas examines the handset lifecycle and looks at the key companies active in the pre-load phase (vendors involved in providing software, hardware and services to the core value chain during the design and development of the handset, and before the software is embedded onto the handset), and the major players in the post-load phase (vendors involved in providing content and services after the handset has left the factory).</p>
<p>It was months in the making, a job well-done by <strong>Andreas Constantinou, VisionMobile Research Director. </strong>His company brings together a team of experts to offer research, workshops and advisory services on under-the-radar market sectors and emerging technologies. I am proud to be a <a href="http://www.visionmobile.com/team.php">VisionMobile Associate</a> and to have contributed to the Mobile Industry Atlas by identifying companies that provide content and services after the handset has left the factory, including <strong>vendors in the mobile content, mobile games, mobile advertising, mobile search, and content targeting sectors.</strong></p>
<p>If you are looking for a map that clarifies the complete mobile ecosystem, then I encourage you to download it <a href="http://www.visionmobile.com/researchreports.php">here</a>. The cost for an A2 glossy wallchart (which looks great, by the way) + PDF (single user) is GBP55, incl. shipping and taxes.</p>
<p>BTW: Andreas tells me that the Mobile Industry Atlas will be updated bi-annually. The next VisionMobile report slated for publication is <strong><em>S60 vs. Android: Champion vs. Challenger. </em></strong> This in-depth comparative analysis will dissect the developer experiences and the platform strategies offered by the two industry giants. No doubt Andreas will have more about this on his blog, which you can read here or follow by signing up for an email update.</p>
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