Usability » mobilegroove

Give the customers what they want? It's an admirable goal, but it can all go wrong if you don't provide a proper feedback loop. There are many ways to tackle usability testing, but a fresh approach comes from Julia Shalet, who heads up the

AD BUYING IS TRENDING UPWARD, says a regular tracking report of the "advertising confidence" of media buyers and marketers, from Advertiser Perceptions Inc. The report says that in every medium except local newspapers, advertisers are looking to increase their spending, potentially signaling that the ad market has already bottomed out and is beginning to recover. Additionally, the report says that mobile is the sector about which those surveyed are the most optimistic, followed closely by online. Source The Bottom Line: As the economy begins to recover, so too will advertising. But that doesn't mean that things will go back to the same state they were in a year or two ago. The recession and subsequent drop off in ad spending may prove to be an inflection point where marketers shift their spending away from old-media outlets like newspapers, in favor of newer channels like mobile. *** MOBILE USABILITY IS AN OXYMORON, according to a study of mobile web sites from well-known usability consultants Nielsen Norman Group. The company says that the results remind them of their first study of desktop PC sites in 1994, and that user had much lower success rates at completing tasks than on desktop sites. The group tested 36 web sites, asking users to attempt particular tasks on each one, such as trying to find information about wine on a wine site, or flight information on an airline's mobile site. They also tested "web-wide tasks" where users could utilize any site they wanted. The average success rate on mobile was 59 percent, compared to 80 percent on PCs, while they also found that users of mobile-specific sites were successful 64 percent of the time, compared to 53 percent when trying to use a full desktop site on a mobile device. Source