At first, the endgame was about boosting personalization to improve the mobile operator portals (that forced us to navigate through multiple menus) and cut the clicks to content that we genuinely appreciated. Typically, operators implemented personalization tools to bubble up cool content to the idle screen, taking the hassle out of finding and buying content on the device.

Fast forward, and on-portal is no longer where (all) the action is. The explosion in the number of app stores — software applications supermarkets run by handset makers, operators and independent players such as GetJar – increases our interest in finding stuff we like, and the sheer abundance of apps turns up the pressure on companies across the emerging ecosystem to make finding cool stuff a no-brainer.

By way of background, the content discovery dilemma was expertly outlined in a recent post by Alfred DeRose, who heads Tego Interactive, a Web and mobile product and services company specialized in integrated solutions for converged businesses determined to get more out of their digital assets. Working with clients to address a variety of issues around content discovery has allowed Tego to create a series of “cheat sheets” and white papers describing the problem and offering suggestions/solutions. So, watch this space.

PERSONALIZATION FOR THE PEOPLE

Put another way, content discovery is back at the top of the agenda and interest in personalization/recommendation technologies (to expose people to apps they are likely to appreciate) is also on the rise.

I know this from my interviews with vendors and operators, and from studying a raft of recent stats confirming (through app downloads) that we do indeed want more mobile stuff than ever. However, a disturbing hole in the argument has been (until this week) a lack of insight into what the people want.

Indeed, the underlying assumption has been that poor discovery (and even more miserable mobile search, as this in-depth post from my last mobile search master class shows) frustrates us (because we can’t find what we want) and forces mobile companies (operators/content owners and now developers) to leave money on the table.

So – how serious is the content discovery dilemma, really? Are people really frustrated? And would they buy more if it was easier?

NEW SURVEY

Thanks to a new survey of 2,666 mobile users in the U.S. and the U.K. — conducted by research firm TNS Global on behalf of Xiam Technologies, a Qualcomm subsidiary providing discovery and recommendations solutions to mobile operators – we finally have some thought-provoking stats.

The key data point: 80 percent of people experience some sort of problem getting stuff. The three biggest barriers: stuff is hard to find, phone and interface issues are a pain and the content is just plain irrelevant.

MOBILE SEARCH DOESN’T CUT IT

People are relying on mobile search to discover content, with some 68 percent using search engines to find what they want. 58 percent type in the URL. But – when it comes to effectiveness – people report URLs (83 percent) and bookmarks (89 percent) are the best ways to find content. Mobile search comes in a close third. Interestingly, 67 percent said the handset manufacturer portal was an effective way to find content; 67 percent said operator/service provider portals were effective.

Overall, people complained they are unsuccessful in accessing/purchasing (!) content they want 27 percent of the time.

WOULD PERSONALIZATION HELP?

In principle, it would. Assuming it was easier to find personalized stuff, almost 60 percent would spend more time accessing content and almost 40 percent would spend more money. Would people accept customized recommendations to find stuff they like? Approximately half of people survey in both the U.S. and the U.K. would accept suggestions.

HOW MUCH MONEY CAN BE MADE

Specifically, people said they would spend over an hour a week (55 percent increase) more accessing stuff with their mobile phones and over $8 per month (148 percent increase) if finding and buying was a no-brainer.

In addition to these consumer insights, the report is chock-full with interesting stats about the type of content people download (apps lead the pack) and pay for (games); top mobile sites (service provider destinations/portal trail the likes of Google, Yahoo, Facebook and the BBC); and the gripes people have about their providers (too pricey, too difficult to use and un-cool content).

MOBILE SOCIAL FUTURE

My personal thanks to Martin Clancy, Xiam Marketing Manager, for bringing my attention to the report (in a pre-briefing) and for arranging an interview with Colm Healy, Xiam CEO, to connect the dots. Naturally, much of this analysis is reserved for my report.

However, one exciting observation I can share is the pivotal importance of “significant others” (peers, friends, like-minded people) in the content app suggestions we can expect moving forward.

As Colm put it: The space is “in the eye of the storm.” App stores up the ante and force companies across the ecosystem to focus on personalization and recommendation as means to expose people to the stuff they are likely to appreciate and – ultimately – purchase.

App stores are the place to go – but what is going to keep us coming back for more?

Colm believes that social discovery will provide that stickiness. As he puts it: Recommendations from our friends will be the way we find apps.

But the challenge is not just in harnessing rants and raves from our peers to complement personalization and drive discovery. The real work is in creating recommendations that will work across the plethora of app stores coming on line. “There are unique challenges related to app store fragmentation. If I’ve discovered a great app on an iPhone, obviously what I want to do is let my friend know about that great app. But – if they have a different phone – then the question is how to direct them to the right app for that particular phone.”

Another trend high on Colm’s radar: apps to discover apps. As Colm sees it: Smartphones are chock-full of features and functionalities — clever technology that providers could/should harness to sell us on the wealth of apps at our finger tips. It’s all about taking advantage the interface and features such as location, the compass and the accelerometer (to name a few) to help people get to apps they would likely appreciate.

My take: Personalization has been at the center of mobile since the start. First people bought content (such as ringtones) to personalize their devices. Then companies implemented technology to deliver personalized suggestions and idle-screen takeovers as a way to help people navigate the avalanche of content and cut the clicks to content. It’s work in progress. Now the explosion of app stores pushes the content discovery issue back to the top of the agenda for operators, handset makers, developers – everyone. As this report shows, people would spend more time and money accessing stuff on their mobile phones if it were easier to do. Moving forward, people will likely not only appreciate personalized recommendations (particularly if they come from their peers). They may even come to expect them.

Disclaimer: MSG relies on Tego Interactive for the creation and integration of its online and mobile destinations/strategies. Xiam has aligned with MSG to publish a sponsored series of thought leadership columns and contributions beginning in December 2009.

Smartphones now account for one out of every seven phones, and Nielsen says that Blackberry gained the most smartphone market share during the period, up five points to 19 percent. Nokia’s woes continued, with its share of the total UK market down 7 percent to 44 percent. Source

The bottom line: If only 20 percent of UK mobile users are getting online with their phones, there’s still a lot of growth left in that market for content providers and mobile marketers.

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ONE IN SIX HANDSETS WILL HAVE NFC FUNCTIONALITY BY 2014, according to Juniper Research, as use spreads outside of Japan. The company says that in five years, the value of transactions processed over NFC worldwide will exceed $110 billion, with mobile payments and retail applications (such as coupons) the most widely used applications, though ticketing (such as for public transport) will also play a roll in pushing the rollout. Source

The bottom line: It seems like we’ve been waiting on NFC for a long time, and in the west, it’s never moved much past the trial stage and isn’t readily available in handsets. That’s one problem, but another is the cost of POS equipment for retailers, who won’t want to shell out for readers and other gear unless there’s really something valuable in it for them.

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CONSUMERS WHO RESPOND TO MOBILE MARKETING ARE MORE AVID USERS OF SOCIAL NETWORKING SITES, says a new report from BIGresearch, and tend to be young men, the company says. It also adds that since its last study of US consumers in 2008, the percentage of people who don’t like to get SMS ads (66.8 percent), as well as the percentage of people who believe marketers need permission before sending mobile ads (58 percent), have increased. Source

The bottom line: With two-thirds of people saying they don’t like text ads, and almost 60 percent saying there needs to be opt-in, one message is clear: sending out blanket text ads (especially without permission) isn’t an effective use of mobile marketing.

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DESPITE THE MOBILE’S CONNECTION TO USER-GENERATED CONTENT, people prefer to watch professional video content on their handsets, according to research from Real Networks. It says that while YouTube is the most popular UGC video site on mobile, it’s eclipsed by content from pros (at least in the US), such as NBC, Fox, The Weather Channel, MTV, Comedy Central and ESPN.(Source: a Real Networks “mini-bulletin email)

The bottom line: One possible explanation for this is that users on mobile are task-focused: that is, they want to see what the weather is going to be, or they want to see a certain sports clip, and the professional content is better for that than something like YouTube. Also, the browsing and finding experience of the professionally curated content may be simpler than with many UGC sites on mobile. Or, it could simply be that many of these professional channels are accessed through a carrier portal, so they’re more prominent to users, or may work more reliably than some UGC sites.

In fact, this new breed of services, which combines mobile social networking fun and community with the utility of mobile search, potentially creates new forms of interaction and new opportunities for the delivery of relevant mobile advertising. Granted we aren’t there yet, but there are some signposts that I believe mark the way. One start-up that that stands out is HeyStaks (www.heystaks.com).

The company, based in University College Dublin, Ireland, was founded by Dr. Maurice Coyle and Dr. Peter Briggs, and is a spin-out from the research group of Prof. Barry Smyth, who is perhaps best known as co-founder and Chief Scientist of ChangingWorlds (now a Unit of Amdocs Interactive), a company that has pioneered personalization technology. I recently caught up with Barry for a guided tour of the service and an update on the company’s mobile ambitions.

I am also proud that Barry recently partnered with me to publish a series of thought leadership columns exclusively on MSG. Understandably, Barry took a break from the series (which kicked off with this exploration of the “hidden interaction costs” associated with surfing and exploring the mobile Internet) to develop his path-breaking HeyStaks service – now in Beta. But he’ll be back soon with a typically cool column focused on the intelligent delivery of personalized content and advertising, so watch this space!

What is the problem?

As the company cleverly points out in the cartoon strip below, we waste a lot of time searching for things our peers are also searching for (or may already have found!). To make matters worse, we have a lot of trouble sharing what we find with people once we find it. A solution is to make search a social activity (and that goes double for mobile search, in my view) and provide people the tools to create and communicate the searches that matter to them most.

What is HeyStaks?

HeyStaks is a search utility (a browser toolbar for both Firefox and Internet Explorer browsers) that adds collaboration features and a host of social networking functions to your favorite search engine. (It currently works with Google, but Barry tells me that Yahoo and others are in the pipeline.) The beta service is squarely focused on enhancing Web search, but an iPhone app is also on the roadmap.

In a nutshell, HeyStaks allows people to collaborate while they search. With the toolbar, people can create and share what the company calls search staks, which act as repositories for search experiences. HeyStaks also improves the results list because it promotes the results that have proved to be relevant to friends/peers during similar or related searches. (More further down in the Q&A.) As Barry put it: “A search stak is like a folder of your search experiences. You can create as many search staks as you like to cover your different interests and activities.”

To show rather than tell, Barry, a long-time MSG reader and supporter, has created a search stak around MSG content. In addition to keeping all the searches together in one place, HeyStaks also “reminds” us of searches we have found interesting in the past (and previously forgot to bookmark) by highlighting them within the search results delivered and listed by Google. HeyStaks can also make recommendations by inserting other results that Google may have missed or simply buried too deep in the list of blue links for us to find. (Thanks for using MSG Barry! You’ve given me a great idea. The sceenshots below illustrate this new stak. The next step is to make the MSG stak public and so create an MSG search community where readers can join, add their recent related searches, or simply keep up to date with the search activities of the wider community. After all, knowledge is most powerful/valuable when it is shared.)

***

Q: Creating and organizing the searches in HeyStaks is pretty straightforward. How do people share them?

A: Let’s take the example of you planning for a vacation. You create a search stak, call it “Vacation,” and store all your searches there. Suppose the vacation you’re planning will involve family and friends. You can share your Vacation stak with them, so that they can benefit from what you have found as they search, and vice versa. You can do this directly from the HeyStaks toolbar by selecting “Share active stak” in the staks menu. You then enter their email address and each person you invite will receive an email invitation that, if they accept, will add your stak to their own list of search staks in their toolbar. Sharing search staks in this way means that the search knowledge can rapidly grow because relevant searches from your friends and family are added to the Vacation search stak.

Q: HeyStaks can also highlight results in the search results from, say, Google and promote these to the top of the ranking. How is this possible?

A: We have a couple of ways to help people get more out of search. Once you share a stak you have essentially created a search activity feed that will provide you with a live update of searches carried out related to the stak – or staks – you have chosen to share.

At a deeper level, HeyStaks is looking at the various searches that different members of your staks are performing. It’s looking for patterns in those searches, and it’s looking for results that are related to those patterns.  So, you’re not just reminded of results that were clicked for the exact same query by other members of the stack. HeyStaks goes one further and actually figures out that certain results may be relevant to similar queries that haven’t been used before.  So, it’s a way of helping people to understand the sort of things that you’re finding interesting in a particular context, and making sure that everyone else who is sharing in that context is getting the benefit of your finds and you’re getting the benefit of theirs. Put another way, the stak is gradually learning more and more about your interests and is able to better predict those interests and better highlight the results from Google that are likely to serve those interests.

Returning to the Vacation stak example, the  screenshot below shows a typical search using Google and how HeyStaks has highlighted two particular results and promoted these to the top of the ranking. These results were previously selected by other members of the stak for similar queries. HeyStaks has picked up on these being results that others in the community have found interesting and therefore promoted these at the right time and within the right context.

Q: How else can I promote results in what Google delivers to me and others in my search community?

A: Using the toolbar’s tagging function, users can manually add any Web page to a stak. This makes it easy for users to add important pages that would not normally appear in Google’s results, for example. So, going back to the Vacation example, let’s say you find an offer at a hotel after clicking down deeper into the site. Finding this result again is going to require some extra effort, and the others in your community are sure to miss it. How do you make sure the result you found will catch their attention? HeyStaks solved the problem by letting you tag the page from the toolbar, using a tag you choose. You add it to the Vacation stak and – when you search using similar queries in the future or your fiends and family search – HeyStaks will promote this previously hidden result for all the stak members in the search community to see. This tagging feature is a practical way for HeyStaks to mine the deep Web that is all too often invisible to major search engines such as Google and Yahoo.

Q: What are the opportunities and use cases highest on your radar?

A: There’s a very important enterprise search opportunity here, particularly when we look at those enterprise 2.0 tools that promote collaboration within the enterprise as a side effect of capturing certain important pieces of knowledge. Some studies estimate as much as 10 percent of salary costs are effectively wasted because people aren’t able to find what they’re looking for easily. So, there’s lost productivity there and a huge opportunity for HeyStaks.

Using HeyStaks in the enterprise would allow an organization to capture all of that latent search knowledge that is lost as people perform the searches. HeyStaks allows searchers to share that knowledge, so that novice searchers in the organization can benefit from the expertise of more practiced searchers. It’s a way for organizations to start to parcel up the various different types of search knowledge that they have. You could also imagine that, as a new project starts in an organization, it’s just a matter of creating a new search stak to capture the relevant information that is found during the course of that project.

Q: Search results become content. Do you see opportunities in publishing and social media?

A: Yes, there are also huge opportunities in what I’ll call the consumer space. Individuals can create a small number of staks and share them with a small number of friends. You can even envisage larger staks being created by special interest websites or media portals, for example. They could create a stak, populate it with relevant search results, and share that stak with their subscribers, readers, or website visitors.

In the context of MSearchGroove, for example, you can create an MSearchGroove stak, feed that stak with relevant information, and share it with your readers. This way, any time they perform a search which happened to be relevant to MSearchGroove, MSearchGroove results would be promoted within the result list that comes back from Google. So, it’s a way of helping your subscribers get a more personalized version of the Google results list that takes account of the sort of interests they have as subscribers to your site.

CREATE MSearchGroove stak

TAG cool content

PROMOTE pages in Google results for everyone to share

Q: You are focused on your Beta, but iPhone is also in the pipeline. Describe the fit with mobile and how it might intersect with social networking.

A: HeyStaks has created a whole social networking site based around your search activities and if you go onto HeyStaks.com, you will see the social networking that is built around people’s search patterns.  Just like Facebook provides you with social networking services around your friends and your interests and what you do on a daily basis, HeyStaks.com provides you with social networking around your search interests, what you’ve been searching for, the various stacks that you have created, the people that you’ve shared stacks with, and what they have been searching for.

That sort of information can be readily made available as part of a mobile interface so that people can have access to their search communities on the go and they can keep up to date with what other people [in their community or organization] have been finding, for example, especially in projects that are related to their work interests.

Q: What are the business models that would make this possible?

A: I think what’s appealing is the sort of software as a service model. We would envisage keeping the basic service free of charge for all to use. However, for certain types of users who wanted to take advantage of more sophisticated services, if they wanted to create a very large stack and potentially share it with thousands of users; there might be a subscription-based charge.  Ad-funded is another potential source of revenue.

My take: There is plenty of room for innovation in the search space. HeyStaks provides us a glimpse of the future of social search and an important confirmation of the increasing importance of people in the equation. HeyStaks isn’t mobile yet, but when it is it could be game-changing. (Indeed, social search, sharing and community go hand in hand. Taptu, a socially-assisted search service “gets” this – which is why it has recently introduced features and functionality that allow people to share their search results.) Although HeyStaks is aimed at turning our simple search queries into serious content, I also see opportunities for brands to enhance (rather than interrupt) the information flow. In this scenario, search queries and results, created and maintained by tight-knit social networks passionate about their quests, could provide a starting point for brands to get actively involved in the exchange, and even lend a hand in the search by suggesting related answers/products/services members are likely to appreciate. But why stop there? Brands could also post search staks around topics where we need and appreciate some solid advice (such as recipes for food manufacturers, how-to tips for repairs around the house, or remedies for colds/flu or whatever ails us). What a great way to add value for a change!

He turned the question around and showed in his presentation that the money is where it always was: With people we are best advised to stop treating as consumers. (You can view Jonathan’s slide deck along with a few others here, thanks to Jan Rezab from HungryMobile.)

So, how do we get our share of the money out there? Jonathan suggests companies position themselves closer to people and respect their requirement  (particularly in the mobile space) for conversation – both with the brand and with their peers. In a nutshell: “Abandon control of communications and realize that advocacy is more powerful than you. Provide facilities and utilities for people to talk with each other and listen [to what they say].

The next step is about creating and co-creating experiences, products, and services that people value. Get that right and the way is clear to pursue a strategy that will ensure you get your share of the money. I won’t give it all away here (and perhaps you’ll have to attend Jonathan’s upcoming mobile advertising workshop), but let’s just say a big part of it is “creating things that are open, customizable, extensible, and share-able.”

Before you dismiss this as a warm-and-fuzzy approach, I recommend you read The Future of Competition: Co-Creating Unique Value with Customers, a must-read business book co-authored by C. K. Prahalad that has had a profound impact on my work. In this recent interview he further outlines how the role of the consumer (the individual!) has changed. “Traditionally, companies create products based on their market research and exchange that for a value. But it has changed now, with customers equally involved in solving the problem. Co-creation is not customization, but it is personalized.”

Prahalad doesn’t specifically address mobile – an extremely personal device central to our lives – but it’s easy to make a logical leap and conclude that people are likely to be  more demanding of a say in personalizing a personal experience like receiving personalized content/advertising on a personal device.

My point: Mobile is personal and mobile advertising (actually all communications from all companies) will have to at least offer people a say in their experiences. If they choose to be passive “consumers” then we have to let them make that choice themselves (as opposed to us making it for them).

This brings me to the presentation from Mark Linder, Global Client Leader at WPP, a global advertising and communications agency. Mark focused on the other “big question” in the industry: What will have to happen for mobile advertising to really take off? He gave us a choice: 1) Mobile advertising will have to prove its effectiveness to the advertiser, and utility to the consumer or 2) Mobile advertising will have to prove its emotionality as an experience.

Which do YOU choose?

Before you decide, allow me to recount the powerful argument from Mark that convinced us of the merits of an approach aimed at achieving the latter.

First, advertising used to be unilateral, but mobile – a two-way communications device – changes all the rules. As Mark put it: “Advertising is no longer written by somebody else for everybody else.”

Indeed, people are empowered and connected, and advertisers are well advised to take a multilateral view of people and how they relate. (The importance of understanding the social graph cannot be overstated, one reason why I have scheduled a podcast in the next weeks with Jouko Ahvenainen, co-founder of Xtract, a company that excels in developing software products for social marketing and advertising intelligence.)

Mark also drew some interesting comparisons between cultures to show that we are motivated by passion. Advertising – at its most basic level – is also about passion. It’s about making us want an object/service so badly, we will buy it over any other in its class. Why do we choose a particular brand over another? Mark pointed us to a key quote from cultural anthropologist Dr. Robert Deutsch. Brand is “actually a primal and primary mechanism of the mind. It is attachment, a merging between a person’s ’self story’ and a person’s story of you, the product, the company.” Based on this, Mark concludes people get attached to brands like they do dogs, cats, cars and even other people.

If advertising is about attachment, then it’s clear that passion has a role to play.

Apple “gets” it. It has created shiny objects and a complete store of goodies that people are passionate about.

Connect the dots, and we’re back to Mark’s initial question: What will have to happen for mobile to take off?

It just could be that we have to say goodbye to marketing 101 (where the goal is a sale) and embrace (mobile) marketing 2.0, where the aim of advertising is to excite our emotions with an emotive experience. As Mark summed it up: “Mobile should not be afraid of being intoxicated by passion.”

My take: As I have written in my series of mobile advertising white papers, and repeated in the Netsize Guide 2009, mobile is indeed different. The mobile phone, a personal device we have at all times, is not just an interface to content (digital and physical) around us; it is also an expression of our digital persona. Want to interact with me? Then you’ll have to get past my phone, where I screen and decide what content I will interact with and on what terms that interaction will take place. Push is being replaced by pull because people can choose. Advertisers won’t get far if they treat mobile as just another screen, and insist on using it to deliver a one-to-many pitch rather than encourage a balanced exchange that respects our personal space and excites our individual passions.

***

Another presentation that (at least for me) was a wake-up call came from Gunnar Selleg, CEO of Aspiro, a provider of mobile entertainment and mobile marketing solutions in the Nordic countries.

(By way of background, Aspiro is also the event sponsor. Mart Kikas. Aspiro, Area Manager Baltics, CEE, CIS, told me that the conference was initially organized to bring together companies from up and down the value chain. My impression: Kudos to Mart for achieving his goal and coordinating an event that exceeded my expectations. I will certainly attend again. If you want to connect with professionals and practitioners from companies across the value web (emerging), I recommend you join me. Mart and I also discussed ways MSG could become more closely aligned with this premiere event moving forward, so watch this space!)

Gunnar walked us through the waves of transformation that have impacted the mobile space. These included a decrease in content downloads (a development observed in the progressive Nordic markets and which could affect markets elsewhere), a shift in billing mechanisms, and the impact of new devices, features, and functionalities on the content we want and how we access it. (You can view the slide deck here.)

Based on these observations, Gunnar identified the six trends highest on his radar:

• Music, TV/Video, and games will to a large degree become streaming based

• Download will become a minor part of total consumption

• Business models will be subscription, pay per download, pay per view/time/whatever

• Ads will never be the main source for financing mobile services, except services that are ad financed on the Internet

• Browser based services will be more common than clients

• IP billing and credit card billing will beat CPA

Let’s take a moment to digest these…

The one that made many stop and think is the prediction that ads will never be the main source of funding for services (except those we know and pay for from the Internet). What will work? Gunnar told me advertising will be about product placement in the actual content.

But keep in mind this is not – and can never be – a hard-sell. Players in a multi-player game may accept ad placement, but they will likely reject advertising that interrupts their gameplay. Get it right and the viral marketing that follows (when players pass the ads around) will be well worth the effort.

Finally, who are the winners in this new mobile world?

Gunnar is convinced content owners will have the top-notch spot.

What do YOU think?

I used the opportunity to connect with some cool companies and mobile pundits, so check back for a line-up of exclusive briefings and in-depth analyses, beginning with a podcast with Bob Rosenshein, Answer.com CEO. In our audio interview, we discuss what makes for an optimal mobile search experience, and talk in broad terms about the company’s mobile strategy. Having just packed 100+ business cards and a stack of notebooks in my suitcase, it’s going to be tough choosing whom to showcase next, but be assured I will pick the gems.

My dear colleagues from bnetTV also covered the event, providing me the opportunity to do some impromptu interviews with Smaato, Nokia Interactive, David Berkowitz (Director of Emerging Media & Client Strategy at digital marketing agency 360i), and Mobify, a start-up that gets publishers around the pain and expense of making  a version of their website for mobile phones (and the iPhone) by enabling publishers to create “mobile views” of their existing destination. (I’ll have more about the company, and an interview with Igor Faletski, Mobify CEO, in a special post that outlines the process in a how-to that results in an iPhone version of MSG.)

A real highpoint of the conference: The chance to connect with Alan Moore, founding director of SMLXL (Small Medium Large XtraLarge), a specialist community and engagement marketing firm, and co-author of Social Media Marketing: How Data Analytics Helps to Monetize the User Base in Telecoms, Social Networks, Media and Advertising in a Converged Ecosystem. I’ll deep-dive into this work in a future podcast, but in the meantime allow me to leave you with a key bullet point from Alan’s presentation (and one that echoed across a string of post-session discussions): Advertising inventory as we know it is dead.

Think about it.

I have done nothing but since I heard Alan’s thought-provoking presentation, aptly titled No Straight Lines, yesterday.

Today I spent much of the day writing my regular column for EContent magazine, one that attempts to connect the dots in the many presentations and dinner conversations that have made this last week so remarkable and memorable. Thanks to Matthew for purposely ending the event with a bang: A session looking at the new services that harness Twitter (and its open API) to create new ways to create, access, organize, and mobilize this wealth of information and content.

My take (and the central message of my column): The trickle of Twitter-based services will surely become a tidal wave of offerings that range from news and media monitoring to innovative ways to organize the massive flow of information.

The session introduced us to some cool startups that have picked up on this, including StockTwits, which calls itself an “open, community-powered investment idea and information service.” More about this social, stock micro-blogging when I connect with Howard Lindzon, StockTwits Co-Founder. Also check back for some detail on how and why advertising may be the way forward for Twitter, ending the company’s search for a monetization model.

As I conclude in my column: We are – every single one of us – publishers. And with social networks such as Twitter we have the foundation for a new ecosystem in which individuals, content companies, and even brands can create new content and new ways to organize information in our socially inter-networked world.