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	<title>mobilegroove &#187; SMS</title>
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		<title>MOBILE MESSAGING DATA POINTS: New Numbers; Not Just Mobile Advertising &amp; Growth Everywhere</title>
		<link>http://www.mobilegroove.com/mobile-messaging-data-points-new-numbers-not-just-mobile-advertising-growth-everywhere/</link>
		<comments>http://www.mobilegroove.com/mobile-messaging-data-points-new-numbers-not-just-mobile-advertising-growth-everywhere/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 17:26:48 +0000</pubDate>
		<dc:creator>Eliza Dashwood</dc:creator>
				<category><![CDATA[Location-Based Services]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Comverse]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Portio Research]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[text mesaging]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=5093</guid>
		<description><![CDATA[<p><a href="http://www.mobilegroove.com/wp-content/uploads/2010/04/texting.jpg"><img class="alignleft size-full wp-image-5095" title="texting" src="http://www.mobilegroove.com/wp-content/uploads/2010/04/texting.jpg" alt="popularity of texting" /></a>EDITOR'S NOTE: While many may have gone gaga over the iPad, this must-read article (<a href="http://www.nytimes.com/2010/04/10/us/10iht-currents.html" target="_blank">via The New York Times</a>) reminds us the real (and global) excitement is still about no-frills mobile phones and text messaging. In fact, I'm off to<strong> London tomorrow for a mobile advertising solution launch</strong> designed and commercialized to harness text and picture messaging in a two-way conversation between brands and people (aptly called Dialogue). Meantime, <a href="http://www.mobilemarketingforum.com/?q=node/954" target="_blank">several sessions</a> during the <strong>MMA Mobile Market Forum this week in Singapore</strong> also focus on the importance of messaging to deliver compelling mobile marketing. Connect the dots, mobile is becoming the universal technology (to borrow from the NYT piece). Eliza gives us a roundup of stats that drive this home. Good catch girl!<p/>

<p>NOT JUST ADVERTISING: What do people want from mobile messaging services? According to research conducted by Dialogue Communications, people are warming up to the idea of receiving SMS-based appointment reminders. The website is thin on methodology (how many were asked what), but 67 percent of respondents said they would be happy to receive a wide range of reminders and alerts via their mobile phone. <a href="http://www.realwire.com/release_detail.asp?ReleaseID=14964" target="_blank">Source</a><p/>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mobilegroove.com/wp-content/uploads/2010/04/texting.jpg"><img class="alignleft size-full wp-image-5095" title="texting" src="http://www.mobilegroove.com/wp-content/uploads/2010/04/texting.jpg" alt="popularity of texting" /></a>EDITOR&#8217;S NOTE: While many may have gone gaga over the iPad, this must-read article (<a href="http://www.nytimes.com/2010/04/10/us/10iht-currents.html" target="_blank">via The New York Times</a>) reminds us the real (and global) excitement is still about no-frills mobile phones and text messaging. In fact, I&#8217;m off to<strong> London tomorrow for a mobile advertising solution launch</strong> designed and commercialized to harness text and picture messaging in a two-way conversation between brands and people (aptly called Dialogue). Meantime, <a href="http://www.mobilemarketingforum.com/?q=node/954" target="_blank">several sessions</a> during the <strong>MMA Mobile Market Forum this week in Singapore</strong> also focus on the importance of messaging to deliver compelling mobile marketing. Connect the dots, mobile is becoming the universal technology (to borrow from the NYT piece). Eliza gives us a roundup of stats that drive this home. Good catch girl!</p>
<p>NOT JUST ADVERTISING: What do people want from mobile messaging services? According to research conducted by Dialogue Communications, people are warming up to the idea of <strong>receiving SMS-based appointment reminders.</strong> The website is thin on methodology (how many were asked what), but 67 percent of respondents said they would be happy to receive a wide range of reminders and alerts via their mobile phone. <a href="http://www.realwire.com/release_detail.asp?ReleaseID=14964" target="_blank">Source</a></p>
<p><strong>The upshot:</strong> Given that the mobile phone is the one truly ubiquitous device, it makes sense that people would want to use it for more than just receiving ads and offers. There&#8217;s a real opportunity here for organizations to use technology to make our lives a little easier by offering SMS services that are not only customized and convenient, but also more cost-effective and environmentally-friendly. Just be sure to ask us our permission (opt-in) first!</p>
<p>MESSAGING MILESTONES: Yep, mobile messaging is HUGE. But just how big is it really? A new report from Portio Research provides us some important insights. It reckons <strong>worldwide messaging revenues are set to exceed $233 billion by 2014.</strong></p>
<p>Some other stats:</p>
<p>•	Over 5 trillion SMS messages were sent in 2009 with that figure on target to exceed the 10 trillion mark (!) by 2013.<br />
•	In 2009, MMS revenues exceeded $27 billion<br />
•	Enterprise emails account for 70-85 percent of revenues<br />
•	Mobile IM is set to reach $18 billion by 2014</p>
<p><strong>The upshot:</strong> Sure, we can hug our iPads (like the young girl <a href="http://obamapacman.com/2010/04/apple-sold-over-450000-ipad-in-5-days/" target="_blank">who unpacked hers at the launch </a>last week), but <strong>text reaches real people and a real mass market at that!</strong> There&#8217;s a lot more organizations can do with text messaging. The possibilities are limited only by their own imagination. <a href="http://www.realwire.com/release_detail.asp?ReleaseID=14975" target="_blank">Source </a></p>
<p>OPERATORS SOLD ON TEXT. It may come as no surprise, but it&#8217;s always good to know what the practitioners say. A new study &#8212; commissioned by Comverse and produced by research and consulting firm Frost &amp; Sullivan – concludes that text messaging will <strong>&#8220;continue its dominance in the messaging arena for the foreseeable future and will evolve with additional features over the next three to five years.&#8221; </strong></p>
<p>Drawn from interviews with 18 telecom providers across major global regions and with strategic industry professionals, the study predicts new paradigms around text messaging. Examples include: text messaging with contextual presence and location information, as well as a unified identity for messaging that provides a user’s status, personal information, updates and messages in one user interface. <a href="http://www.comverse.com/press_releases.aspx?news=smsfuture" target="_blank">Source</a></p>
<p><strong>The upshot:</strong> Another report that confirms the massive success and staying power of text messaging.</p>
<p><em>Peggy adds: Would like to know more about the &#8220;next-gen&#8221; messaging services harnessing presence and personalization. If you have examples, please email or @ me (<a href="http://twitter.com/peggyanne" target="_blank">@peggyanne</a>). </em></p>
]]></content:encoded>
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		<title>DATA POINTS: Subscriber Data Management Market On The Rise; Mobile Internet Twice As Big As PC; Android Market Hits 20k Apps; App Downloads Booming; Data Revenues Rise; US Texting Doubles</title>
		<link>http://www.mobilegroove.com/data-points-subscriber-data-management-market-on-the-rise-mobile-internet-to-be-twice-as-big-as-pc-internet-android-market-hits-20k-apps-mobile-app-downloads-booming-data-revenues-to-double-us-t/</link>
		<comments>http://www.mobilegroove.com/data-points-subscriber-data-management-market-on-the-rise-mobile-internet-to-be-twice-as-big-as-pc-internet-android-market-hits-20k-apps-mobile-app-downloads-booming-data-revenues-to-double-us-t/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 13:58:41 +0000</pubDate>
		<dc:creator>Carlo Longino</dc:creator>
				<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Recommendation]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Apps]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mobiile Internet]]></category>
		<category><![CDATA[Screen Digest]]></category>
		<category><![CDATA[SDM]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[Subscriber data management]]></category>
		<category><![CDATA[texting]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=4261</guid>
		<description><![CDATA[<a href="http://www.mobilegroove.com/wp-content/uploads/2009/12/stats-image.jpg"><img src="http://www.mobilegroove.com/wp-content/uploads/2009/12/stats-image.jpg" alt="data points icon" title="stats image" class="alignleft size-full wp-image-4149" /></a>SUBSCRIBER DATA MANAGEMENT WILL GENERATE MORE THAN $17 BILLION IN PERSONALIZED SERVICE REVENUE FOR MOBILE OPERATORS BY 2014, says a new report from ABI Research. The firm says that in order to monetize all of the customized services they will launch for their users, they’ll need to be able to individually understand them, down to their ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.mobilegroove.com/wp-content/uploads/2009/12/stats-image.jpg"><img src="http://www.mobilegroove.com/wp-content/uploads/2009/12/stats-image.jpg" alt="data points icon" title="stats image" class="alignleft size-full wp-image-4149" /></a>SUBSCRIBER DATA MANAGEMENT WILL GENERATE MORE THAN $17 BILLION IN PERSONALIZED SERVICE REVENUE FOR MOBILE OPERATORS BY 2014, says a new report from ABI Research. The firm says that in order to monetize all of the customized services they will launch for their users, they’ll need to be able to individually understand them, down to their “calling patterns, billing history, data usage, location, and availability.” It adds that deployment of IMS will be crucial to this effort, since it will enable a centralized trove of subscriber information. <a href="http://www.abiresearch.com/press/1567-Subscriber+Data+Management+Will+Generate+Revenue+of+%2417+Billion+in+2014" target="_blank">Source</a></p>
<p><strong>The bottom line:</strong> For quite some time, there’s been a lot of hype about operators being able to aggregate and utilize subscriber information to allow for better personalization of services – but also to generate better targeted advertisements and offers. Perhaps it’s now actually on the horizon, though tying it to IMS seems odd when some solutions (such as from ad tech provider MADS, or any number of recommendation vendors) already exist.</p>
<p>&#8212;&#8211;</p>
<p>THIS MOBILE INTERNET THING IS GOING TO BE BIG, says the latest piece of research from famed internet stock analyst Mary Meeker at Morgan Stanley. She and her team have released a 424-page report along with a 659-slide deck, coming to the conclusion that the mobile internet will be twice as big as the desktop internet. Perhaps a bit more interesting is the prediction that smartphones will outship notebook and netbook computers in 2010, and will outship the entire PC market in 2012. <a href="http://www.readwriteweb.com/archives/morgan_stanley_mobile_internet_market.php?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+readwriteweb+%28ReadWriteWeb%29" target="_blank">Source</a></p>
<p><strong>The bottom line:</strong> Welcome to the party, Mary.</p>
<p>&#8212;&#8211;</p>
<p>THE ANDROID MARKET NOW FEATURES 20,000 APPLICATIONS, according to AndroLib.com, with about two thirds of them free for users to download. Keep in mind that the iPhone App Store offers about 100,000 applications, but the Android Market’s growth is impressive, having doubled in size since June. November was its biggest month for new apps, with over 3500 added. <a href="http://www.mobilecrunch.com/2009/12/15/android-market-20000-apps/" target="_blank">Source</a></p>
<p><strong>The bottom line: </strong>Another reminder that all the app action isn’t on the iPhone.</p>
<p>&#8212;&#8211;</p>
<p>FIVE BILLION MOBILE APPS WILL BE DOWNLOADED IN 2014, says ABI, up from 2.3 billion in 2009. But it’s not all good news: the firm says that app sales revenue will decline by 2013, as competition pushes prices down. It also says that the iPhone App Store’s market share will peak in 2010 as more competitors enter the scene, with the Android Market in particular expected to grow its market share from the current 11 percent to 23 percent in 2014. <a href="http://www.mobilecrunch.com/2009/12/15/android-market-20000-apps/" target="_blank">Source</a></p>
<p><strong>The bottom line:</strong> That’s nearly one app per every human being on the planet. Or, in other words, a lot.</p>
<p>&#8212;&#8211;</p>
<p>MOBILE DATA REVENUES WILL DOUBLE OVER THE NEXT FOUR YEARS TO 100 BILLION EUROS, according to Screen Digest. Revenues from rich media content like mobile TV, video, games and music will generate 8.6 billion euros of this, with the balance coming from operator data fees. The company also says that the iPhone will generate more than 7 billion downloads in 2013, a much more optimistic prediction than the one from ABI above.<a href="http://www.screendigest.com/press/releases/pr_17_12_2009/view.html" target="_blank"> Source</a></p>
<p><strong>The bottom line:</strong> Full speed ahead for the mobile data business.</p>
<p>&#8212;&#8211;</p>
<p>THE NUMBER OF TEXTS SENT IN THE US MORE THAN DOUBLED BETWEEN 2007 AND 2008, according to figures from the US Census Bureau, jumping from 48 billion to 110 billion. At the end of 2008, the US had over 270 million mobile subscribers, spending an average of $50 per month on their mobile bill. <a href="http://www.wirelessweek.com/News/2009/12/Texting-More-Than-Doubled-Last-Year-Reports-Census/" target="_blank">Source</a></p>
<p><strong>The bottom line:</strong> US subscribers aren’t all thumbs when it comes to texting.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>AUDIO INTERVIEW: Rory Sutherland, Ogilvy UK Vice Chairman, Reveals Why Mobile Is Essential; Why Google Is Running Scared PLUS First Results From Mobile Advertising U.K. Research</title>
		<link>http://www.mobilegroove.com/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/</link>
		<comments>http://www.mobilegroove.com/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/#comments</comments>
		<pubDate>Thu, 18 Jun 2009 17:40:54 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[3]]></category>
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		<category><![CDATA[AdMob]]></category>
		<category><![CDATA[Alcatel Lucent]]></category>
		<category><![CDATA[bango]]></category>
		<category><![CDATA[behavioral targeting]]></category>
		<category><![CDATA[Comverse]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[IAB UK]]></category>
		<category><![CDATA[IBM Scout]]></category>
		<category><![CDATA[InsideMobile]]></category>
		<category><![CDATA[Location-Based Services]]></category>
		<category><![CDATA[MMA]]></category>
		<category><![CDATA[Mobile Advertising U.K.]]></category>
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		<guid isPermaLink="false">http://www.mobilegroove.com/?p=2814</guid>
		<description><![CDATA[Back from <a href="http://www.amiando.com/mobaduk.html?page=271085">Mobile Advertising UK</a> (Twitter feed: <a href="http://twitter.com/#search?q=maduk">#maduk</a>) in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.

Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report - which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG - will be formally released in July.

Pricing is GBP 2,999 ($4,866) for the report. 500 GBP discount for MMA and IAB members, and people who attended the event. For more information, email James Cameron (<a href="mailto:james@camerjam.com">james@camerjam.com</a>) or call +44 7940 749874. And while we're at it: A huge around of applause for James, long-time MSG friend and supporter, whose Camerjam Events company successfully brought together 130+ professionals and pundits at this inaugural event sure to spread to other countries soon! 

In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/">this audio interview</a> (supported by the iPhone blogging app <a href="http://audioboo.fm/">Audio Boo</a>) via <a href="http://thereallymobileproject.com/">The Really Mobile Project</a>, where I put some of the stats into perspective.)

]]></description>
			<content:encoded><![CDATA[<p>Back from Mobile Advertising UK  in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.</p>
<p>Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report &#8211; which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG &#8211; will be formally released in July.</p>
<p>In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/" target="_blank">this audio interview</a> via <a href="http://thereallymobileproject.com/" target="_blank">The Really Mobile Project</a>, where I put some of the stats into perspective.)</p>
<div id="__ss_1602391" style="width: 425px; text-align: left;"><a style="font: 14px Helvetica,Arial,Sans-serif; display: block; margin: 12px 0 3px 0; text-decoration: underline;" title="Mobile Advertising Research UK 15 06 2009" href="http://www.slideshare.net/psalz/mob-ad-uk-15-06-2009?type=powerpoint" target="_blank">Mobile Advertising Research UK 15 06 2009</a><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View more <a style="text-decoration: underline;" href="http://www.slideshare.net/" target="_blank">OpenOffice presentations</a> from <a style="text-decoration: underline;" href="http://www.slideshare.net/psalz">psalz</a>.</div>
</div>
<p><strong>At a glance:</strong></p>
<ul class="unIndentedList">
<li> Today the mobile advertising market in the U.K. totals nearly GBP 30 million ($48 million).</li>
<li> Mobile advertising accounts for only 0.16 percent of the total advertising market &#8211; which is where Internet advertising was in 1998.</li>
<li> ÆNEAS Strategy forecasts that mobile advertising will see accelerated growth in four years and so account for a significant portion of advertising spending. Drivers include: A calculated growth rate of 99 percent in 2008 vs. 2007; the overall shift towards digital advertising; and increased demand for targeting, reach, and a medium that -like no other &#8211; allows advertisers to identify and track unique visitors. (For more on this unique capability and the benefits I encourage you to read my own road test of mobile analytics solutions.)</li>
<li> Only 32 percent of those surveyed have a positive attitude about receiving advertising on their mobile phone. However, 64 percent said they would accept advertising is they are properly incentivized, and 70 percent said they would accept mobile advertising if they are incentivized AND in control.</li>
<li> The majority of those surveyed felt 5 advertising messages per day was the limit of what they would accept.</li>
</ul>
<p>Unsurprisingly, youth are most familiar with mobile advertising channels (specifically rich media such as MMS and in-game advertising (approaches we know from the likes of <a href="http://unkasoft.com/en" target="_blank">Unkasoft</a>). What&#8217;s more a whopping 84 percent of youth surveyed has a positive attitude toward mobile advertising if incentivized. <strong>The bottom line: Acceptance of mobile advertising is right up there with TV and other more traditional media IF we can get our head around what incentives to offer and develop the mechanisms that put people in control.</strong></p>
<p>No clue on the right incentives, but it&#8217;s not a given that companies need to offer cash to capture people&#8217;s attention. In the fireside chat I recorded with Rory Sutherland, Ogilvy UK Vice Chairman, we discuss the value of branded utilities and life-simplifying services. Will people accept advertising if the pay-off is less stress/more convenience? It sure looks that way!</p>
<h3>Rory Sutherland audio interview</h3>
<p>A highlight for both me and the audience was the entertaining and educational fireside chat with Rory, whose interest in -well &#8211; us and the finer points of behavioral psychology brought much-needed balance and big-picture vision to the discussion. As he points out in this recent <a href="http://www.nma.co.uk/opinion/industry-opinion/when-digital-is-part-of-the-problem-but-also-the-solution/3001041.article" target="_blank">opinion column in New Media Age</a>: The job at hand is to use ideas to turn human understanding into business advantage. During our interview he made it clear that mobile is a medium perfectly suited to achieve just this goal. (<strong>Listen to the audio interview here. It&#8217;s 28:40</strong> &#8211; but time flies when you&#8217;re having fun &#8211; and this sheer genius!</p>
<p>A few excerpts that made us think:</p>
<p>YES WE CAN!: Mobile can change people&#8217;s behavior &#8211; primarily because it takes the heavy-lifting out of doing things we might not do otherwise. Case in point: Charity. A moment of &#8220;epiphany&#8221; for Rory was the huge response to SMS campaigns asking for donations, although we have assumed that youth is not a demographic to give so generously. As he put it:<strong> &#8220;If this technology can change behavior that significantly, then who cares how good it is at advertising. Advertising is about changing opinions as a half-way house to changing their behavior.&#8221;</strong> The bottom line: If you can change people&#8217;s behavior from the get-go with mobile, then it deserves a top-notch spot in our campaigns.</p>
<p>LIFE-SIMPLYING: Rory&#8217;s message: Don&#8217;t dismiss branded utility because it&#8217;s unglamorous. <strong>Being brandedly useful is key.</strong> (And here is an example from Rory&#8217;s Twitter feed that illustrates this approach. The <a href="http://www.youtube.com/IBMScout" target="_blank">IBM Scout</a> is a branded app that helps people get the most out of the Wimbledon 2009 Championships, providing live coverage of just about everything.</p>
<p>COUCH POTATOES: Let&#8217;s face it &#8211; many of us are. Rory figured this out when he was watching a line of cars at a drive-in ordering fast-food. Not one got out of the car to order at the counter &#8211; even though it was empty. Connect the dots, and it&#8217;s clear we are all a bit lazy. Apply this observation on basic human behavior to mobile and you have a powerful combination indeed! We will likely reach to the medium at hand (the personal device we have with us at all times) because it&#8217;s more convenient. <strong>&#8220;Channel preference almost trumps brand preference.&#8221;</strong> Some people may prefer Pizza Hut, but if they can order from Dominos by text, then they will likely switch for this reason. <strong>The bottom line: &#8220;Modality and modal preferences seem in a weird way to trump other things.&#8221;</strong></p>
<p>WHAT&#8217;S THE POINT?: We have lost sight of what mobile can do. (A point that also came out in the research I conducted.) We&#8217;re hung up on old models and enamored of new technology, and we are missing some big opportunities. Imagine using text campaigns to encourage impulse savings instead of impulse buying. Or how about a brand that simply harnesses mobile to improve listening? As Rory pointed out: <strong>&#8220;Advertising is talking and listening. That&#8217;s a perfectly reasonable form of marketing, and mobile brilliant and you can do it in real-time.&#8221;</strong></p>
<p>METRICS: We have become prisoners of our own metrics. To show us how ridiculous our obsession has become, Rory compares media buyers to alcoholics. <strong>&#8220;Alcoholics buy booze on a single metric: How much alcohol do I get per pound (GBP), and this is how media buyers buy media.&#8221;</strong></p>
<p>MOBILE MATTERS:  &#8220;Mobile has been the medium of first resort and dangerous to neglect it which is probably why<strong> Google has been scared.</strong> Search has been the first place you go on the Web and mobile preempts this in some respects.&#8221;</p>
<p><em></em></p>
<p>By way of background, Rory&#8217;s bio:</p>
<p>Born in Usk, Monmouthshire in 1965, Rory read Classics at Christ&#8217;s College, Cambridge, before joining Ogilvy as a Graduate Trainee in 1988. After 18 months spent as the world&#8217;s worst account handler (as a desperate remedial measure he was once booked onto a time management course, but got the date wrong) Rory became a copywriter in June 1990. He has worked on Amex, BT, Compaq, Microsoft, IBM, BUPA, easyJet, Unilever, winning a few awards along the way. He was appointed Creative Director of OgilvyOne in 1997 and ECD in 1998. In 2005 he was appointed Vice Chairman on the Ogilvy Group in the UK in recognition of his improved timekeeping.</p>
<p>By an amazing stroke of luck (his brother is an academic) Rory first used the Internet in 1987. Hence he had the advantage in 1994 of knowing what it was and what it might do a few years ahead of many colleagues. Most people would have combined this knowledge of marketing and technology to make a fortune; not Rory. Instead he became the first Briton to have his credit card details stolen online, thereby losing £22.45.</p>
<p>In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute  of Practitioners in Advertising in 2009. He is also the Technology Correspondent of the Spectator, the world&#8217;s oldest English language magazine. At quiet moments in the proceedings over the next few days you may like to pay a furtive visit to his blog at <a href="http://snipr.com/da9bq" target="_blank">http://snipr.com/da9bq</a></p>
<p>Rory is married with twin daughters of 7 (Hetty and Millie) and lives in the former home of Napoleon III in Brasted in Kent. Unfortunately in the attic.</p>
<h3>Listen to the podcast here.</h3>
]]></content:encoded>
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		<title>DATA POINTS: Taptu Mobile Searches; Mobile Advertising Spend; Opera Browser Vs. iPhone; Mobile Marketing Budgets; Mobile Video Subscribers Grow; Nokia Bores Teens; U.S. Texter Stats</title>
		<link>http://www.mobilegroove.com/data-points-taptu-mobile-searches-surge-mobile-advertising-spend-doubts-opera-browser-vs-iphone-mobile-marketing-budgets-increase-mobile-video-subscribers-grow-nokia-bores-teens-us-texter/</link>
		<comments>http://www.mobilegroove.com/data-points-taptu-mobile-searches-surge-mobile-advertising-spend-doubts-opera-browser-vs-iphone-mobile-marketing-budgets-increase-mobile-video-subscribers-grow-nokia-bores-teens-us-texter/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 14:37:23 +0000</pubDate>
		<dc:creator>Mark Hawkins</dc:creator>
				<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Mobile Social Media]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Amdocs Interactive]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Habbo Hotel]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Mobile Marketing Association]]></category>
		<category><![CDATA[Mobile Social Networks]]></category>
		<category><![CDATA[Mobile Video]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Opera]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[social search]]></category>
		<category><![CDATA[Taptu]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=2761</guid>
		<description><![CDATA[TAPTU MOBILE SEARCH GENERATING 1 MILLION MOBILE SEARCHES a day.  The exclusively mobile search engine has revealed new statistics in preparation for the launch of its iPhone application. With 3.4 million unique users in April, generating a million searches a day, Taptu offers users results from sites that have been optimized for the mobile Web. The company's blog reminds us that when Taptu started out, it counted some 10,000 searches on a mobile device.  In a press statement, Steve Ives, Founder and CEO of Taptu, reads this development as a clear indication that "there is a distinct need for a mobile-only search engine with results best viewed on mobile devices."  <a href="http://blog.taptu.com/press-releases/consumers-%E2%80%9Ctap%E2%80%9D-over-one-million-mobile-searches-daily/"> <em>Source</em></a>

<strong>The bottom line</strong>: It's encouraging to see traction for this particular approach to mobile search. <strong>Peggy adds:</strong> The question remains: Will mobile-only search, which essentially promotes a subset of wealth of content/apps/stuff out there, continue to flourish? Or will it be Web search scenarios, enabled by the usual list of suspects all over again. I have some positive views on the potential of social search in mobile, and share these via podcasts (such as <a href="http://www.mobilegroove.com/2009/06/04/podcast-get-out-gypsii-ceo-takes-wraps-off-strategy-to-index-the-real-world-deliver-advertising-as-content/">this one</a>) and my contributions to mobile search <a href="http://www.mobilegroove.com/2009/02/16/mobile-search-white-papers-from-taptu-abphone-netsize-guide-2009-is-live/">white papers</a>.

<strong>And while we mull over the prospects for mobile search, I invite you to consider the graph below from StatCounter Global Stats</strong> (based on aggregate data collected by StatCounter on a sample exceeding 4 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) showing the companies that lead in online search . Charles Knight - my esteemed colleague and the "voice of alternative search" at MSG partner site <a href="http://www.altsearchengines.com/">AltSearchEngines </a>- has <a href="http://www.altsearchengines.com/2009/06/05/contest-pick-one-word-to-describe-googles-lead/">launched a contest</a> and asks: <strong>What is the one word that best describes Google's lead?</strong> (Google is the read line at the top.) "Alarming" is my pick...

<a href="http://gs.statcounter.com/#search_engine-ww-daily-20080701-20090605"><img class="aligncenter size-full wp-image-2762" title="statcounterglobal-online-search" src="http://www.mobilegroove.com/wp-content/uploads/2009/06/statcounterglobal-online-search.jpg" alt="statcounterglobal-online-search" width="368" height="268" /></a>

Since AltSearchEngines doesn't focus on mobile search (which is why we have partnered), allow me to share the <a href="http://gs.statcounter.com/#mobile_search_engine-ww-daily-20080701-20090605">StatCounter Global Stat chart for mobile search</a>, and likewise ask your views. <strong>Why does Google lead the pack? </strong>(Particularly when the mobile experience offered by Google is known to be unsatisfactory...) <strong>What do YOU think?</strong>
]]></description>
			<content:encoded><![CDATA[<p>TAPTU MOBILE SEARCH GENERATING 1 MILLION MOBILE SEARCHES a day.  The exclusively mobile search engine has revealed new statistics in preparation for the launch of its iPhone application. With 3.4 million unique users in April, generating a million searches a day, Taptu offers users results from sites that have been optimized for the mobile Web. The company&#8217;s blog reminds us that when Taptu started out, it counted some 10,000 searches on a mobile device.  In a press statement, Steve Ives, Founder and CEO of Taptu, reads this development as a clear indication that &#8220;there is a distinct need for a mobile-only search engine with results best viewed on mobile devices.&#8221;  <a href="http://blog.taptu.com/press-releases/consumers-%E2%80%9Ctap%E2%80%9D-over-one-million-mobile-searches-daily/" target="_blank"> <em>Source</em></a></p>
<p><strong>The bottom line</strong>: It&#8217;s encouraging to see traction for this particular approach to mobile search. <strong>Peggy adds:</strong> The question remains: Will mobile-only search, which essentially promotes a subset of wealth of content/apps/stuff out there, continue to flourish? Or will it be Web search scenarios, enabled by the usual list of suspects all over again. I have some positive views on the potential of social search in mobile, and share these via podcasts (such as <a href="http://www.mobilegroove.com/2009/06/04/podcast-get-out-gypsii-ceo-takes-wraps-off-strategy-to-index-the-real-world-deliver-advertising-as-content/">this one</a>) and my contributions to mobile search <a href="http://www.mobilegroove.com/2009/02/16/mobile-search-white-papers-from-taptu-abphone-netsize-guide-2009-is-live/" target="_blank">white papers</a>.</p>
<p><strong>And while we mull over the prospects for mobile search, I invite you to consider the graph below from StatCounter Global Stats</strong> (based on aggregate data collected by StatCounter on a sample exceeding 4 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) showing the companies that lead in online search . Charles Knight &#8211; my esteemed colleague and the &#8220;voice of alternative search&#8221; at MSG partner site <a href="http://www.altsearchengines.com/" target="_blank">AltSearchEngines </a>- has <a href="http://www.altsearchengines.com/2009/06/05/contest-pick-one-word-to-describe-googles-lead/" target="_blank">launched a contest</a> and asks: <strong>What is the one word that best describes Google&#8217;s lead?</strong> (Google is the read line at the top.) &#8220;Alarming&#8221; is my pick&#8230;</p>
<p><a href="http://gs.statcounter.com/#search_engine-ww-daily-20080701-20090605"><img class="aligncenter size-full wp-image-2762" title="statcounterglobal-online-search" src="http://www.mobilegroove.com/wp-content/uploads/2009/06/statcounterglobal-online-search.jpg" alt="statcounterglobal online search  DATA POINTS: Taptu Mobile Searches; Mobile Advertising Spend; Opera Browser Vs. iPhone; Mobile Marketing Budgets; Mobile Video Subscribers Grow; Nokia Bores Teens; U.S. Texter Stats" width="368" height="268" /></a></p>
<p>Since AltSearchEngines doesn&#8217;t focus on mobile search (which is why we have partnered), allow me to share the <a href="http://gs.statcounter.com/#mobile_search_engine-ww-daily-20080701-20090605" target="_blank">StatCounter Global Stat chart for mobile search</a>, and likewise ask your views. <strong>Why does Google lead the pack? </strong>(Particularly when the mobile experience offered by Google is known to be unsatisfactory&#8230;) <strong>What do YOU think?</strong></p>
<p>***</p>
<p>OPERA BROWSER EDGES OUT iPHONE IN MAY, according to Web-analytics firm StatCounter.  The Norwegian browser firm Opera Software saw its mobile browser surpass the iPhone&#8217;s popularity last month. Based on aggregate data findings on a sample of over 4 billion page views per month, the study said 24.6 percent of Internet pages downloaded to mobile devices went through Opera&#8217;s mobile browser, and 22.3 percent through the iPhone. <em><a href="http://gs.statcounter.com/press" target="_blank"> Source </a></em></p>
<p><strong>The bottom line</strong>: Although Opera would likely have lost out if the iPod Touch had been counted, these figures are still significant. It can also be read as an indicator of BlackBerry&#8217;s mobile Internet dominance.  The American smartphone is widely perceived as THE corporate device, so while Internet appetite might wane after some time for the casual user, maybe it&#8217;s BlackBerry&#8217;s leagues of loyal prosumers that keep Opera that little bit ahead of iPhone.</p>
<p>***</p>
<p>MOBILE ADVERTISING IS EXPECTED TO BE WORTH $5.7 billion by 2014, according to Juniper Research. The report says a need for customer engagement and a quantifiable return on investment will drive growth in mobile advertising, but brands are still doubtful that &#8220;mobile has sufficient reach to warrant substantive ad spend.&#8221; <a href="http://www.juniperresearch.com/shop/viewpressrelease.php?pr=142"></a></p>
<p>Mobile will still account for only 1.5 percent of total global ad spend by 2014. Jupiter points out that, although this year will see the mobile Internet become the most popular delivery channel for advertisers, CPCs and CPMs have fallen sharply over the past year.  But there is a bright side: Response rates in mobile advertising remain substantially higher than those in other media. <em><a href="http://www.juniperresearch.com/shop/viewpressrelease.php?pr=142" target="_blank">Source</a></em></p>
<p><em><a href="http://mediabrandsww.com/Attachments/NewsPress/Magna%20-%20Mobile%20Advertising%20Forecast%20-%20May%202009_Final.pdf"></a></em></p>
<p><strong>The bottom line</strong>: A mix of good and bad news on mobile advertising from Juniper, and another voice supporting changes many in the industry agree are critical:  More engaging mobile advertising campaigns and agreement on key performance indicators and measurement tools. Let&#8217;s hope Juniper&#8217;s advertising spend proportions are a just a miserly prediction<em>.  Peggy adds: After all, word is &#8211; and this was expressed at this week&#8217;s Mobile Marketing Association (MMA) event in NYC &#8211; that the industry is only waiting for a few solid success stories to drive significant ad spend. More on the mood/news at the MMA event in <strong>a special report from Jim Levey, a former mobile advertising executive at Amdocs,</strong> whom I am proud to report has joined our roster of authors and correspondents. Jim will be tracking and commenting on mobile advertising industry developments that matter.</em></p>
<p>***</p>
<p>AVERAGE MOBILE MARKETING BUDGETS WILL INCREASE 26 PERCENT this year, even as overall marketing expenditures decline by 7 percent, according to new Mobile Marketing Association (MMA) research presented at its New   York conference. <em><a href="http://mediabrandsww.com/Attachments/NewsPress/Magna%20-%20Mobile%20Advertising%20Forecast%20-%20May%202009_Final.pdf"></a> </em></p>
<p>But although mobile is fighting against the downward momentum of spending, at 1.8 percent it still only makes up a small fraction of total marketing budgets. The MMA projects that mobile ad spending will grow from $1.7 billion this year to $2.16 billion in 2010.  MMA says SMS campaigns remain the most common at 66 percent, followed by having a mobile Web (53 percent), and mobile email marketing (33 percent). <em><a href="http://www.mmaglobal.com/main" target="_blank">Source</a> </em></p>
<p><strong>The bottom line</strong>:  This research puts a more positive spin on the state of the market (as opposed to Juniper&#8217;s rather sobering report above). That mobile marketing spends are going up during a generally down time can only be encouraging.  However, the challenge must remain in convincing brands to dedicate a greater proportion of their budget to an exciting new medium, whether that&#8217;s through tried and trusted messaging campaigns, or using richer new mobile media.  Growth and innovative mobile development still needs risk-takers and brave allocation of budget from the big-name brands.</p>
<p>***</p>
<p>GLOBAL MOBILE VIDEO USERS WILL total more than 534 million by 2014, according to a forecast issued by Pyramid Research.  It says a strong percentage of mobile net additions will come from emerging markets. The study adds that mobile video subscribers will rise roughly 8.5 percent by 2014, citing the availability of improved devices and networks as the keys to driving adoption. The Asia Pacific market will lead the mobile video growth spurt, claiming 281 million subscriptions by 2014, and India will also experience a dramatic uptake. <em><a href="http://www.pyr.com/index.htm" target="_blank">Source</a> </em></p>
<p><strong>The bottom line: </strong>Mobile video has only very recently begun to penetrate western markets, thanks to the improved user experience and larger screens available with the latest smartphones.  Although eastern markets are ahead of the game in this respect, and the projections largely focus on these geographies, the predictions still seem bold. The provision of adequate bandwidth and the development of LTE technologies will be critical for the global take-up of mobile video, whether it&#8217;s accessed via streaming, downloads, or by accessing the 3G Video Call channel.</p>
<p>***</p>
<p>NOKIA&#8217;S POPULARITY IS FADING FAST AMONGST TEENS reports online teen hangout, Habbo Hotel.  A survey asked 112,000 teenagers in 30 countries to choose their top cellphone brand, and just 21 percent of respondents chose Nokia, down from 29 percent last year. <em><a href="http://www.habbo.com/" target="_blank">Source</a></em></p>
<p><strong>The bottom line</strong>: The Habbo survey numbers are reported to have excluded key emerging markets (such as India and China, where Nokia is market leader), and may also have had a strong bias towards respondents from America, where Nokia&#8217;s market share is much less.  However, there&#8217;s probably some truth in the suggestion that Nokia could do with re-energizing their brand for the global youth market.</p>
<p>***</p>
<p>NEARLY 60 PERCENT OF U.S. MOBILE PHONE OWNERS TEXT, with 94 percent of teens the largest user group, and 20-somethings at 87 percent.  So say results from the second annual Vlingo <em>Consumer Mobile Messaging Habits Report</em>. Among those in their 40s, usage jumped from 56 percent in 2008 to 64 percent this year, and for those in their 50s it jumped from 38 percent to 46 percent. The report explains that texting is also gaining on sending/receiving calls as the primary use of mobile phones, with 35 percent of all respondents using their phones for texting more than for calls. Almost half of respondents do both in equal numbers.  Text message volumes have risen across all age groups, although the 13 to 19 age group remains the most active with an average of more than 500 texts per month.  It also claims that more than a quarter of mobile users drive while texting. <a href="http://www.vlingo.com/in-the-news.jsp" target="_blank"><em>Source</em><br />
</a> <strong><br />
The bottom line</strong>: The rise of messaging in the U.S. appears undaunted in this report, with ever-climbing numbers not always reflecting responsible use of America&#8217;s favorite non-voice mobile communication channel.</p>
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		<title>SMS Mobile Search Schemes Pick Up Steam; Mobile Search Platform Provider MCN Launches Smart Search, Beefs Up SMS Search &amp; Content Discovery</title>
		<link>http://www.mobilegroove.com/sms-mobile-search-schemes-pick-up-steam-mobile-search-platform-provider-mcn-launches-smart-search-beefs-up-sms-search-content-discovery/</link>
		<comments>http://www.mobilegroove.com/sms-mobile-search-schemes-pick-up-steam-mobile-search-platform-provider-mcn-launches-smart-search-beefs-up-sms-search-content-discovery/#comments</comments>
		<pubDate>Wed, 27 May 2009 10:54:08 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Content Discovery]]></category>
		<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Search]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[AdAge]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[commerce]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Eyefor Travel]]></category>
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		<category><![CDATA[Mobile Marketing Association]]></category>
		<category><![CDATA[Mobile Music]]></category>
		<category><![CDATA[Smart]]></category>
		<category><![CDATA[SMS]]></category>
		<category><![CDATA[Sponge]]></category>
		<category><![CDATA[Tourism]]></category>
		<category><![CDATA[Travel]]></category>
		<category><![CDATA[white paper]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=2705</guid>
		<description><![CDATA[MSG mobile search research (the profiles and analysis I share on MSG, and the new-release white paper assessing search, which I co-created with my esteemed colleague Peggy Albright) has attracted the attention of a growing community of readers and influencers across a variety of online destinations and industry organizations.

I am pleased to report this work has also sparked interest at <a href="http://www.eyefortravelresearch.com/">Eyefor Travel Research</a>, a business intelligence firm known as the "leading voice of online travel." <strong>Andrew Merrie, research analyst and Headmaster of the School for Mobile </strong>(the firm's initiative for educating the travel and tourism industries on opportunities in mobile), reached out to me earlier today to collaborate on the firm's series of free reports (which are essential reads chock-full of case studies, key statistics, and best practice) focused on mobile technology and solutions.

There is a special emphasis on mobile search (which we agree is the linchpin of a range of effective strategies to deliver mobile advertising, commerce, and CRM). By way of background, the Eyefor Travel report series consists of Vol.1 <a href="http://www.eyefortravelresearch.com/reportsales/record/id/9/id_permalink/mobile-technology-in-travel-report--the-introduction">Mobile Technology in  Travel: The Introduction</a>, and  Vol 2,  <a href="http://www.eyefortravelresearch.com/reportsales/record/id/10/id_permalink/mobile-technology-in-travel-report--the-detail">Mobile Technology in Travel Report: The Detail</a>. Vol 3  Mobile Technology in Travel Report: Consumer Insight is work in progress, but you can <a href="http://www.eyefortravelresearch.com/user/registration">sign up here</a> for an alert when it is released later in June.

A trend that stands out is the new popularity of SMS search schemes as a sure-fire way to reach a mass market. As Andrew puts it: <strong>"SMS search is a tool that 99 percent of customers know how to use. </strong>In a consumer-focused industry such as ours, it [SMS search] represents a good first step in how companies need to move forward." Another advantage beyond intuitive usability:<strong> Proven monetization models around the delivery of related text links and advertising.</strong>

This point came through loud and clear in <a href="http://adage.com/digital/article?article_id=136822">this week's AdAge article,</a> which outlines the advantages of SMS search, and takes a look at the companies (notably 4INFO, which MSG <a href="http://www.mobilegroove.com/2009/03/11/mobile-advertising-landscape-shifts-4info-ceo-zaw-thet-ramps-up-to-focus-on-premium-publishers-markets-beyond-the-us/">profiled here</a>, and ChaCha) cashing in on its newfound popularity among users and advertisers.

<em>Rita Chang, who wrote the piece, contacted me for the article, and has since arranged a follow-up call to discuss the mobile search competitive landscape. The intention is to write a comprehensive feature on the models and companies I think set the bar. I gladly support her in this work, and welcome other journalists to reach out to me for comments or just a few company contacts.</em>

<em> </em>

The increasing excitement around SMS search isn't limited to the U.S. (the focus of Rita's AdAge article). It's also <strong>going full-steam in Asia,</strong> where <a href="http://mcn-inc.com/index.php">Mobile Content Networks (MCN)</a> - a provider of mobile search and revenue solutions that deliver people connections to content, not links to content, on their mobile phones - has chalked up an impressive list of operator customers for its SMS search, which emphasizes content discovery instead of answers to specific search queries.

<strong>Today marks the company's official launch of <em>Smart Search </em>(aptly named) in partnership with Smart Communications</strong>, the Philippines' leading mobile operator with 36.9 million subscribers. ]]></description>
			<content:encoded><![CDATA[<p>MSG mobile search research (the profiles and analysis I share on MSG, and the new-release white paper assessing search, which I co-created with my esteemed colleague Peggy Albright) has attracted the attention of a growing community of readers and influencers across a variety of online destinations and industry organizations.</p>
<p>I am pleased to report this work has also sparked interest at <a href="http://www.eyefortravelresearch.com/" target="_blank">Eyefor Travel Research</a>, a business intelligence firm known as the &#8220;leading voice of online travel.&#8221; <strong>Andrew Merrie, research analyst and Headmaster of the School for Mobile </strong>(the firm&#8217;s initiative for educating the travel and tourism industries on opportunities in mobile), reached out to me earlier today to collaborate on the firm&#8217;s series of free reports (which are essential reads chock-full of case studies, key statistics, and best practice) focused on mobile technology and solutions.</p>
<p>There is a special emphasis on mobile search (which we agree is the linchpin of a range of effective strategies to deliver mobile advertising, commerce, and CRM). By way of background, the Eyefor Travel report series consists of Vol.1 <a href="http://www.eyefortravelresearch.com/reportsales/record/id/9/id_permalink/mobile-technology-in-travel-report--the-introduction" target="_blank">Mobile Technology in  Travel: The Introduction</a>, and  Vol 2,  <a href="http://www.eyefortravelresearch.com/reportsales/record/id/10/id_permalink/mobile-technology-in-travel-report--the-detail" target="_blank">Mobile Technology in Travel Report: The Detail</a>. Vol 3  Mobile Technology in Travel Report: Consumer Insight is work in progress, but you can <a href="http://www.eyefortravelresearch.com/user/registration" target="_blank">sign up here</a> for an alert when it is released later in June.</p>
<p>A trend that stands out is the new popularity of SMS search schemes as a sure-fire way to reach a mass market. As Andrew puts it: <strong>&#8220;SMS search is a tool that 99 percent of customers know how to use. </strong>In a consumer-focused industry such as ours, it [SMS search] represents a good first step in how companies need to move forward.&#8221; Another advantage beyond intuitive usability:<strong> Proven monetization models around the delivery of related text links and advertising.</strong></p>
<p>This point came through loud and clear in <a href="http://adage.com/digital/article?article_id=136822" target="_blank">this week&#8217;s AdAge article,</a> which outlines the advantages of SMS search, and takes a look at the companies (notably 4INFO, which MSG <a href="http://www.mobilegroove.com/2009/03/11/mobile-advertising-landscape-shifts-4info-ceo-zaw-thet-ramps-up-to-focus-on-premium-publishers-markets-beyond-the-us/" target="_blank">profiled here</a>, and ChaCha) cashing in on its newfound popularity among users and advertisers.</p>
<p><em>Rita Chang, who wrote the piece, contacted me for the article, and has since arranged a follow-up call to discuss the mobile search competitive landscape. The intention is to write a comprehensive feature on the models and companies I think set the bar. I gladly support her in this work, and welcome other journalists to reach out to me for comments or just a few company contacts.</em></p>
<p><em> </em></p>
<p>The increasing excitement around SMS search isn&#8217;t limited to the U.S. (the focus of Rita&#8217;s AdAge article). It&#8217;s also <strong>going full-steam in Asia,</strong> where <a href="http://mcn-inc.com/index.php" target="_blank">Mobile Content Networks (MCN)</a> &#8211; a provider of mobile search and revenue solutions that deliver people connections to content, not links to content, on their mobile phones &#8211; has chalked up an impressive list of operator customers for its SMS search, which emphasizes content discovery instead of answers to specific search queries.</p>
<p><strong>Today marks the company&#8217;s official launch of <em>Smart Search </em>(aptly named) in partnership with Smart Communications</strong>, the Philippines&#8217; leading mobile operator with 36.9 million subscribers. The MCN-powered search service (an SMS triggered search service that lets people use a shortcode to text queries for their favorite downloadable music) complements MCN&#8217;s WAP search solution for the SMART Music Store, which launched in 2008 and offers subscribers real-time access to a growing catalog of ringtones and music tracks from local content providers.</p>
<p><strong>Stephen Burke</strong><strong>, MCN SVP Sales and Marketing, </strong>who pre-briefed me on the news announcement yesterday, also kindly agreed to a spontaneous Skype chat interview to connect the dots in MCN&#8217;s evolving search strategy. I produce an excerpt of it below, and will circle back for a more in-depth discussion once MCN formally announces a key customer win later in the summer.</p>
<p><em>Q: The news is Smart Search. What else is in the pipeline?</em></p>
<p>A: We will also be adding new WAP and SMS content channels with Smart this month and next, and are <strong>seeing steady and healthy traffic growth.</strong></p>
<p><em>Q: What can you share about traffic and usage?</em></p>
<p>A: For the Smart WAP Music search, we have seen page views and queries double in the second quarter calendar. We add [the content categories] Games in mid-June and Video in late June, which is <strong>projected to increase traffic about 3x</strong>.</p>
<p><em>Q: SMS activity?</em></p>
<p>A: SMS Search [is] reaching all the non-WAP users in the world&#8217;s most active SMS market.We will be ramping advertising in Q3. In emerging markets, the first step is to help build the Mobile Ad ecosystem, which is happening now.</p>
<p><em>Q: Do they [Smart mobile operator] use allwords [MCN's own PPC mobile content promotion program]?</em></p>
<p>A: No, not yet. The Philippines&#8217; carrier revshare/ecosystem issues aren&#8217;t quite in place yet.</p>
<p><strong>Q: And what can you report elsewhere across your partners/customers?</strong></p>
<p>A: AIS in Thailand, FYI has also tripled traffic as they&#8217;ve added our Search to almost every page on the portal in their preparations to launch 3G services. <strong>These &#8220;emerging markets&#8221; are catching fire.</strong> Basically, we are seeing growth in all markets (Scandinavia, Turkey, Thailand, Philippines, Japan, etc).</p>
<p><em>Q: SMS search is certainly on the upswing.</em></p>
<p>A: In markets where WAP penetration/3G penetration is still lower (than Europe or U.S. or Japan), a transaction oriented, content and personalization oriented SMS service is an important addition. <strong>And it&#8217;s [SMS search] being specced into RFPs</strong> we are seeing elsewhere in S. Asia and Latin America.</p>
<p><strong>My take:</strong> SMS search is a case of been-there-done-that? No way! It may be a rather un-sexy category of mobile search, but <strong>there is nothing unexciting about the demand for it across markets (and the increasing interest among advertisers).</strong> Indeed, comScore reports that SMS ads average a 16 percent response rate, outperforming typical 1-3 percent click-through rates for mobile display ads. While we may be enamored of the iPhone and the pivotal role this device has played in shifting mobile models (and the complete mobile business ecosystem) in the direction of mobile computing (as opposed to mobile communications), we should remember that the mobile device is about connecting us to the people and stuff (information, answers, content, and advertising &#8211; because it is content) that matters to us most. <strong>What works is what works.</strong> As <strong>Alex Meisl &#8211; Chairman of Sponge, a mobile marketing agency, and Co-Chair of the Mobile Marketing Association</strong> &#8211; pointed out in a phone interview yesterday, he is not bullish about bells and whistles in mobile. Most of his company&#8217;s campaigns harness text and messaging mechanisms people understand. Another advantage of text is the dialog it encourages between people and brands. <strong>This level of interaction can also bring a new dimension to mobile search, turning a search query into much more of a search conversation we can all understand.</strong></p>
<p>Disclaimer: ChaCha has sponsored an MSG white paper; MCN has been an MSG supporter.</p>
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		<title>PODCAST: Blyk COO Leif Fågelstedt On Stats, Response &amp; 	Competitive Landscape; Mobile; Does Blyk Break The Mould?</title>
		<link>http://www.mobilegroove.com/podcast-blyk-coo-leif-fagelstedt-on-stats-response-mobile-does-blyk-break-the-mould/</link>
		<comments>http://www.mobilegroove.com/podcast-blyk-coo-leif-fagelstedt-on-stats-response-mobile-does-blyk-break-the-mould/#comments</comments>
		<pubDate>Mon, 20 Oct 2008 20:54:23 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
				<category><![CDATA[Mobile Marketing]]></category>
		<category><![CDATA[Mobile Research]]></category>
		<category><![CDATA[Mobile Social Media]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Podcasts]]></category>
		<category><![CDATA[bango]]></category>
		<category><![CDATA[Blyk]]></category>
		<category><![CDATA[MMS]]></category>
		<category><![CDATA[mobile analytics]]></category>
		<category><![CDATA[MVNO]]></category>
		<category><![CDATA[Out There Media]]></category>
		<category><![CDATA[SMS]]></category>

		<guid isPermaLink="false">http://www.mobilegroove.com/?p=1363</guid>
		<description><![CDATA[<p><strong>In a word: Yes.</strong> There are valuable lessons to be learned from Blyk and I have outlined these in my newly released mobile advertising white paper, <a href="../../../../../2008/10/14/bango/"><em>Mobile advertising for newbies</em>,</a> which you can <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&#38;campaigntype=mobileadwhitepaper">download here.</a> (I am thrilled that the paper has been so well received, and even more pleased that my work has convinced avid readers such&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><strong>In a word: Yes.</strong> There are valuable lessons to be learned from Blyk and I have outlined these in my newly released mobile advertising white paper, <a href="../../../../../2008/10/14/bango/"><em>Mobile advertising for newbies</em>,</a> which you can <a href="http://bango.com/services/informationrequest.aspx?fromwhitepaper=1&amp;campaigntype=mobileadwhitepaper">download here.</a> (I am thrilled that the paper has been so well received, and even more pleased that my work has convinced avid readers such as <a href="http://www.gillanmobi.blogspot.com/">Alistair Gillan</a> to try it our for themselves<em>. I hope others will follow and report their experiences back to MSG</em>.)</p>
<p>Why did I include a section on <strong>Blyk in my white paper?</strong></p>
<p>Because the company has had phenomenal success with SMS/MMS campaigns, reporting an average 25 percent response rate to campaigns that harness the messaging technology to enable a conversation with users. No doubt this success is linked to Blyk&#8217;s bleeding-edge approach to mobile advertising (no spam &#8211; no way) and customer profiling (drilling down to deliver the right ad to the right person). However, in my white paper I also argue <strong>Blyk stands as an example of what a well-executed mobile advertising campaign can achieve</strong> &#8211; and one that mobile advertising newbies should note.</p>
<p><strong>The bottom line:</strong> Strategy matters. If we accept advertising is content, then it&#8217;s clear advertisers/publishers can get a long way if they use existing technologies (SMS/MMS) and focus energy on crafting creative (and engaging) messages. As my dearest and most disruptive colleague <a href="http://www.jonathanmacdonald.com/"><strong>Jonathan MacDonald</strong></a> points out: Advertising is in need of a re-think. <strong>It&#8217;s not about selling hard; it&#8217;s about listening harder to what consumers want.</strong> Jonathan (ex-Blyk) has obviously left his mark because Blyk excels in delivering advertising as content in a two-way conversation with customers. (For more background on Blyk, please check out this <a href="../../../../../2008/09/29/podcast-blyk-coo-leif-fagelstedt-on-mobile-advertising-engagement-reach-frequency-dont-matter-if-user-profiles-drill-deep/">earlier analysis on MSG</a>.)</p>
<p>Against this backdrop, it&#8217;s excellent timing to continue with part two of the audio interview marking Blyk&#8217;s first anniversary, which I conducted during a recent analyst briefing with <strong>Leif Fågelstedt, Blyk COO.</strong></p>
<p>A message that comes through loud and clear: Blyk is not about warm-and-fuzzy business models. It is <strong>a serious and successful company that systematically collects and wields analytics (customer data and feedback) to drive high performance.</strong> Mobile advertising is just one area where Blyk&#8217;s approach pays off. In fact, Leif and I mused that the <strong><em>real</em></strong> money may be in Blyk&#8217;s ability to reality-check brands&#8217; preconceived notions about what youth thinks, likes/dislikes, and will likely recommend to their friends.</p>
<p><strong>Listen to the podcast here.</strong></p>
<p>Before I deep dive into Leif&#8217;s views and my take, allow me to direct your attention to a <a href="http://www.mobileuserexperience.com/?p=581">recent research note</a> from my esteemed colleague, <strong>Marek Pawlowski</strong>. (His thought-provoking analysis of mobile usability and user experience issues sets the bar, and his events attract some of the brightest minds in the business.)</p>
<p>We attended the same briefing, and have come to some similar conclusions. While I hint in my earlier post that Blyk should be considered as something other than an MVNO, Marek goes straight to the heart of the matter. <strong>He asks: Is it still appropriate to call Blyk an MVNO when the company&#8217;s real focus is on being a leading youth media?</strong></p>
<p>While you&#8217;re making up your mind, some key figures tell us Blyk has long achieved this status. <strong>Some 100 brands have run some 1,000 campaigns on Blyk, reporting an average response rate of 25 percent. The response rate to some campaigns is much higher.</strong></p>
<p>Seeing is believing (and also understanding why the campaigns struck such a chord with youth), so I asked Blyk to create a space where <strong>you can check them out for yourself</strong>. <em>My personal thanks to Dan French and his colleagues who made this great graphic and the revolving carousel of mobile advertising case studies. Enjoy!</em></p>
<p><a href="http://media.blyk.co.uk/carousel/carousel.html"><img class="alignnone size-full wp-image-1376" title="blyk_carousel_link" src="http://www.mobilegroove.com/wp-content/uploads/2008/11/blyk_carousel_link.jpg" alt="blyk carousel link PODCAST: Blyk COO Leif Fågelstedt On Stats, Response & 	Competitive Landscape; Mobile; Does Blyk Break The Mould?" width="463" height="347" /></a></p>
<p><span id="more-1363"></span></p>
<p>KEY STATS: ARPU isn&#8217;t relevant to Blyk and neither is CPM. The performance measurement that matters is <strong>Cost Per Response (CPR), which Leif says is &#8220;around 50p [pence] for Blyk. If you compare that with other media channels which our advertisers are looking at&#8230;[our] Cost Per Response is industry-leading.&#8221;</strong> Leif notes that other advertising channels cost much more if you want the same impact. The range is GBP1.50 (a figure he mentions in the podcast) to GBP2.20 (a figure Blyk presented during the analyst briefing). The point is: Blyk measures engagement (response), which is what counts on a personal device like mobile.</p>
<p>ADVERTSING MIX: Blyk sells each advertising SMS for GBP0.07 and each MMS for GBP0.22. &#8220;So the cost is 7 [pence] to send out the SMS and then 7 [pence] for every individual that is replying to your message.&#8221; The power of that two-way conversation is what allows Blyk to measure performance in CPR rather than CPM, a term &#8220;irrelevant to what Blyk is practicing.&#8221; Blyk assumed the lion&#8217;s share of pitches would be push-campaigns, but that has changed. <strong>&#8220;Probably 95 percent of everything we are doing right now is a combination of SMS and MMS, </strong>and [that] it can be linked to different websites&#8230;.There are a lot of advertisers that have spent a lot of money creating their web portals and everything for mobile, and they want to drive traffic there.&#8221;</p>
<p>ROADMAP: Blyk is purposely targeting the countries where brands already spend the most to get their message across: Germany, Spain, Belgium, and The Netherlands. But prepare for some surprises from Blyk. <strong>&#8220;The first aim is to become the biggest youth media in Europe, and that is what we have communicated and that&#8217;s [what] we deliver. We are also looking to other kinds of opportunities outside Europe as well, but that&#8217;s not something I can reveal today.&#8221;</strong></p>
<p>FREE SELLS: Blyk is ad-funded (hence, free to users). But it&#8217;s not an easy act to follow. Rivals would have to make significant investments in analytics tools and target the right growth markets. <strong>&#8220;We have invested a lot of money in profiling, ad engines, [as well as ways] to do booking and planning [of ads], and so on.&#8221;</strong> Leif also reports Blyk has &#8220;more partners than competitors right now in the marketplace.&#8221;</p>
<p>***</p>
<p>Shortly after this interview, <strong>Andrew Grill</strong>, MSG friend and frequent contributor, posted on a new ad-funded model called Tomato Plus from Croatian mobile operator Vip, a me-too Blyk model he strongly suggests we monitor moving forward. (You can check out the <a href="http://www.andrewgrill.com/blog/index.php/2008/10/ad-funded-model-to-rival-blyk-launched/">full post at London Calling here</a>.)</p>
<p>By way of background, the brains behind this ad-funded model is global mobile advertising company <a href="http://www.out-there-media.com/" target="_blank">Out There Media</a>. The company has launched Mobucks, which it describes as <strong>a cross operator, cross advertiser marketplace, matching demand and supply for advertising over mobile phones.</strong> Mobucks effectively enables the creation of ad-funded tariffs for MNOs and MVNOs.</p>
<p>From the press release: &#8220;This mobile advertising marketplace enables consumers to sign-up, share their data, and receive targeted mobile SMS and MMS campaigns &#8211; which is exchanged for free airtime.&#8221; Out There Media reports response rates of &#8220;up to 75 percent.&#8221; Matthias Grundböeck, Vip Residential Marketing Director, is upbeat about his decision to launch an ad-funded sub-brand.<strong> &#8220;Mobucks AdFund by Out There Media gives us the opportunity to offer genuinely interesting, relevant and useful information to our customer base,&#8221;</strong> he said in a press statement.</p>
<p>I sent an email to Out There Media requesting a more in-depth briefing to answer key questions: What are the nuts and bolts of Mobucks and who is involved to date? How is customer data collected and what visibility does it provide into user preferences? How many ads, in what form (SMS/MMS) and from which brands? And the list goes on.</p>
<p>In the meantime, you may want to check out this related <a href="http://mobhappy.com/blog1/2008/10/10/tomato-plus-launches-in-croatia/">discussion at MobHappy</a>.</p>
<p><strong>My take:</strong> Blyk is a tough act to follow because it understands the business and the pivotal importance of customer analytics. <strong>Does the advance of similar models represent competition? Not in the markets that top the Blyk agenda.</strong> There, Blyk can protect its turf. However, the advance of ad-funded models such as Tomato Plus sends a clear message to mobile operators that they must choose their course.</p>
<p>To borrow from my esteemed colleague <strong>Chetan Sharma</strong> and his <a href="../../../../../2008/03/11/podcast-mobile-advertising-supercharges-brand-but-will-branded-search-providers-nokia-win-in-the-end-2/">must-read mobile advertising book</a>, <strong><em>Mobile Advertising: Supercharge Your Brand in the Exploding Wireless Market</em></strong>: Mobile operators must decide soon whether they wish to be access companies (pipes) or audience companies (media companies). If the goal is the latter, then they would do well to borrow a page from Blyk (and others) and focus on enabling an engaging advertising conversation with consumers (thereby gaining users&#8217; trust and access to some key customer data) before other companies (search companies, social networks, media brands etc&#8230;) beat them to it.</p>
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