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		<title>AUDIO INTERVIEW: Rory Sutherland, Ogilvy UK Vice Chairman, Reveals Why Mobile Is Essential; Why Google Is Running Scared PLUS First Results From Mobile Advertising U.K. Research</title>
		<link>http://www.mobilegroove.com/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/</link>
		<comments>http://www.mobilegroove.com/audio-interview-rory-sutherland-ogilvy-uk-vice-chairman-reveals-why-mobile-is-essential-why-google-is-running-scared-plus-first-results-from-mobile-advertising-uk-research/#comments</comments>
		<pubDate>Thu, 18 Jun 2009 17:40:54 +0000</pubDate>
		<dc:creator>Peggy Anne Salz</dc:creator>
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		<description><![CDATA[Back from <a href="http://www.amiando.com/mobaduk.html?page=271085">Mobile Advertising UK</a> (Twitter feed: <a href="http://twitter.com/#search?q=maduk">#maduk</a>) in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.

Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report - which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG - will be formally released in July.

Pricing is GBP 2,999 ($4,866) for the report. 500 GBP discount for MMA and IAB members, and people who attended the event. For more information, email James Cameron (<a href="mailto:james@camerjam.com">james@camerjam.com</a>) or call +44 7940 749874. And while we're at it: A huge around of applause for James, long-time MSG friend and supporter, whose Camerjam Events company successfully brought together 130+ professionals and pundits at this inaugural event sure to spread to other countries soon! 

In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/">this audio interview</a> (supported by the iPhone blogging app <a href="http://audioboo.fm/">Audio Boo</a>) via <a href="http://thereallymobileproject.com/">The Really Mobile Project</a>, where I put some of the stats into perspective.)

]]></description>
			<content:encoded><![CDATA[<p>Back from Mobile Advertising UK  in London with new and practical insights into mobile advertising and extremely positive feedback on my report findings.</p>
<p>Regular readers will recall that MSG was commissioned to conduct Mobile Advertising UK, a research project research endorsed by the Interactive Advertising Bureau (IAB) and the Mobile Marketing Association (MMA), to expertly document the state of the mobile advertising industry in the U.K. and identify growth opportunities in the emerging mobile advertising marketplace. The report &#8211; which combines valuable consumer insights gathered by ÆNEAS Strategy Consulting and Management (coordinated by my esteemed colleagues Tarik Fawzi and Atva van Zanten) and qualitative research based on 20+ interviews with operators, enablers, agencies, and brands contributed by MSG &#8211; will be formally released in July.</p>
<p>In the meantime, allow me to share some of the key findings and data points based on an online survey of 1,000+ UK mobile users. (And please follow along in the complete presentation below via SlideShare, and listen in to <a href="http://thereallymobileproject.com/2009/06/audioboos-wrapping-up-mobaduk/" target="_blank">this audio interview</a> via <a href="http://thereallymobileproject.com/" target="_blank">The Really Mobile Project</a>, where I put some of the stats into perspective.)</p>
<div id="__ss_1602391" style="width: 425px; text-align: left;"><a style="font: 14px Helvetica,Arial,Sans-serif; display: block; margin: 12px 0 3px 0; text-decoration: underline;" title="Mobile Advertising Research UK 15 06 2009" href="http://www.slideshare.net/psalz/mob-ad-uk-15-06-2009?type=powerpoint" target="_blank">Mobile Advertising Research UK 15 06 2009</a><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=mobaduk15062009-090618052607-phpapp01&amp;rel=0&amp;stripped_title=mob-ad-uk-15-06-2009" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="font-size: 11px; font-family: tahoma,arial; height: 26px; padding-top: 2px;">View more <a style="text-decoration: underline;" href="http://www.slideshare.net/" target="_blank">OpenOffice presentations</a> from <a style="text-decoration: underline;" href="http://www.slideshare.net/psalz">psalz</a>.</div>
</div>
<p><strong>At a glance:</strong></p>
<ul class="unIndentedList">
<li> Today the mobile advertising market in the U.K. totals nearly GBP 30 million ($48 million).</li>
<li> Mobile advertising accounts for only 0.16 percent of the total advertising market &#8211; which is where Internet advertising was in 1998.</li>
<li> ÆNEAS Strategy forecasts that mobile advertising will see accelerated growth in four years and so account for a significant portion of advertising spending. Drivers include: A calculated growth rate of 99 percent in 2008 vs. 2007; the overall shift towards digital advertising; and increased demand for targeting, reach, and a medium that -like no other &#8211; allows advertisers to identify and track unique visitors. (For more on this unique capability and the benefits I encourage you to read my own road test of mobile analytics solutions.)</li>
<li> Only 32 percent of those surveyed have a positive attitude about receiving advertising on their mobile phone. However, 64 percent said they would accept advertising is they are properly incentivized, and 70 percent said they would accept mobile advertising if they are incentivized AND in control.</li>
<li> The majority of those surveyed felt 5 advertising messages per day was the limit of what they would accept.</li>
</ul>
<p>Unsurprisingly, youth are most familiar with mobile advertising channels (specifically rich media such as MMS and in-game advertising (approaches we know from the likes of <a href="http://unkasoft.com/en" target="_blank">Unkasoft</a>). What&#8217;s more a whopping 84 percent of youth surveyed has a positive attitude toward mobile advertising if incentivized. <strong>The bottom line: Acceptance of mobile advertising is right up there with TV and other more traditional media IF we can get our head around what incentives to offer and develop the mechanisms that put people in control.</strong></p>
<p>No clue on the right incentives, but it&#8217;s not a given that companies need to offer cash to capture people&#8217;s attention. In the fireside chat I recorded with Rory Sutherland, Ogilvy UK Vice Chairman, we discuss the value of branded utilities and life-simplifying services. Will people accept advertising if the pay-off is less stress/more convenience? It sure looks that way!</p>
<h3>Rory Sutherland audio interview</h3>
<p>A highlight for both me and the audience was the entertaining and educational fireside chat with Rory, whose interest in -well &#8211; us and the finer points of behavioral psychology brought much-needed balance and big-picture vision to the discussion. As he points out in this recent <a href="http://www.nma.co.uk/opinion/industry-opinion/when-digital-is-part-of-the-problem-but-also-the-solution/3001041.article" target="_blank">opinion column in New Media Age</a>: The job at hand is to use ideas to turn human understanding into business advantage. During our interview he made it clear that mobile is a medium perfectly suited to achieve just this goal. (<strong>Listen to the audio interview here. It&#8217;s 28:40</strong> &#8211; but time flies when you&#8217;re having fun &#8211; and this sheer genius!</p>
<p>A few excerpts that made us think:</p>
<p>YES WE CAN!: Mobile can change people&#8217;s behavior &#8211; primarily because it takes the heavy-lifting out of doing things we might not do otherwise. Case in point: Charity. A moment of &#8220;epiphany&#8221; for Rory was the huge response to SMS campaigns asking for donations, although we have assumed that youth is not a demographic to give so generously. As he put it:<strong> &#8220;If this technology can change behavior that significantly, then who cares how good it is at advertising. Advertising is about changing opinions as a half-way house to changing their behavior.&#8221;</strong> The bottom line: If you can change people&#8217;s behavior from the get-go with mobile, then it deserves a top-notch spot in our campaigns.</p>
<p>LIFE-SIMPLYING: Rory&#8217;s message: Don&#8217;t dismiss branded utility because it&#8217;s unglamorous. <strong>Being brandedly useful is key.</strong> (And here is an example from Rory&#8217;s Twitter feed that illustrates this approach. The <a href="http://www.youtube.com/IBMScout" target="_blank">IBM Scout</a> is a branded app that helps people get the most out of the Wimbledon 2009 Championships, providing live coverage of just about everything.</p>
<p>COUCH POTATOES: Let&#8217;s face it &#8211; many of us are. Rory figured this out when he was watching a line of cars at a drive-in ordering fast-food. Not one got out of the car to order at the counter &#8211; even though it was empty. Connect the dots, and it&#8217;s clear we are all a bit lazy. Apply this observation on basic human behavior to mobile and you have a powerful combination indeed! We will likely reach to the medium at hand (the personal device we have with us at all times) because it&#8217;s more convenient. <strong>&#8220;Channel preference almost trumps brand preference.&#8221;</strong> Some people may prefer Pizza Hut, but if they can order from Dominos by text, then they will likely switch for this reason. <strong>The bottom line: &#8220;Modality and modal preferences seem in a weird way to trump other things.&#8221;</strong></p>
<p>WHAT&#8217;S THE POINT?: We have lost sight of what mobile can do. (A point that also came out in the research I conducted.) We&#8217;re hung up on old models and enamored of new technology, and we are missing some big opportunities. Imagine using text campaigns to encourage impulse savings instead of impulse buying. Or how about a brand that simply harnesses mobile to improve listening? As Rory pointed out: <strong>&#8220;Advertising is talking and listening. That&#8217;s a perfectly reasonable form of marketing, and mobile brilliant and you can do it in real-time.&#8221;</strong></p>
<p>METRICS: We have become prisoners of our own metrics. To show us how ridiculous our obsession has become, Rory compares media buyers to alcoholics. <strong>&#8220;Alcoholics buy booze on a single metric: How much alcohol do I get per pound (GBP), and this is how media buyers buy media.&#8221;</strong></p>
<p>MOBILE MATTERS:  &#8220;Mobile has been the medium of first resort and dangerous to neglect it which is probably why<strong> Google has been scared.</strong> Search has been the first place you go on the Web and mobile preempts this in some respects.&#8221;</p>
<p><em></em></p>
<p>By way of background, Rory&#8217;s bio:</p>
<p>Born in Usk, Monmouthshire in 1965, Rory read Classics at Christ&#8217;s College, Cambridge, before joining Ogilvy as a Graduate Trainee in 1988. After 18 months spent as the world&#8217;s worst account handler (as a desperate remedial measure he was once booked onto a time management course, but got the date wrong) Rory became a copywriter in June 1990. He has worked on Amex, BT, Compaq, Microsoft, IBM, BUPA, easyJet, Unilever, winning a few awards along the way. He was appointed Creative Director of OgilvyOne in 1997 and ECD in 1998. In 2005 he was appointed Vice Chairman on the Ogilvy Group in the UK in recognition of his improved timekeeping.</p>
<p>By an amazing stroke of luck (his brother is an academic) Rory first used the Internet in 1987. Hence he had the advantage in 1994 of knowing what it was and what it might do a few years ahead of many colleagues. Most people would have combined this knowledge of marketing and technology to make a fortune; not Rory. Instead he became the first Briton to have his credit card details stolen online, thereby losing £22.45.</p>
<p>In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute  of Practitioners in Advertising in 2009. He is also the Technology Correspondent of the Spectator, the world&#8217;s oldest English language magazine. At quiet moments in the proceedings over the next few days you may like to pay a furtive visit to his blog at <a href="http://snipr.com/da9bq" target="_blank">http://snipr.com/da9bq</a></p>
<p>Rory is married with twin daughters of 7 (Hetty and Millie) and lives in the former home of Napoleon III in Brasted in Kent. Unfortunately in the attic.</p>
<h3>Listen to the podcast here.</h3>
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