In brief:

Mobile Groove — the monthly podcast I produce with Inma Martinez, leading digital media strategist, “free radical” and advisor to venture capitalists — is back. This time we kick off with a hard look at Nokia strategy and question the wisdom of its decision to sue Apple.

NOKIA, APPLE & DOPPLR

Do shareholders see value in lawsuits?  We also piece together the logic behind the quick, quiet (and we think clever) acquisition of Dopplr, a social network company that lets members share personal and business travel plans and exchanging travel advice. Shame that Nokia’s marcomms did such a miserable job of communicating the real value of this move, leaving it to the likes of Tech Crunch to speculate and miss the plot. Are we on the mark? Listen in and let us know.

FLIRTOMATIC

Picking up on the last program (where Inma salutes Mark Curtis and his team at Flirtomatic) we look examine the company’s tremendous track record and recent expansion into the U.S.

By way of background, the freemium flirt and fun service (with 1.5 million users and operations in the U.K., Germany and Australia) announced an agreement in late October with U.S. flat-rate carrier MetroPCS that positions Flirtomatic as the preferred mobile social networking service on the operator’s Mobile Web Portal. According to Flirtomatic stats, Flirtomatic mobile users log in around seven times and send over 30 messages each day, resulting in over 30 million messages each month and over 160 million WAP page views.

Why is Flirtomatic on a roll? One reason is Mark’s pragmatic approach to mobile. As Inma puts it: “Buzz is dead!” Mark didn’t drink the Kool-Aid – and neither did we.

I’ll have more from Mark when we connect for a special podcast series looking at the line-up of companies that won the Smaato Mobile Advertising Award 2009 (Flirtomatic, Aloqua, Waze, Yoose and SPBTV).  My personal thanks to Neil Robertson from IF Communications for his help lining up audio interviews and his good work keeping me in the loop with Smaato and other companies in his growing roster of clients.

START-UP WOES

Matthäus Krzykowski over at VentureBeat (@matthausk) caught our eye with a Tweet (to the world, not us) asking why funding is tougher than ever to get. Inma reviews her deal flow to recount the mega investments in mobile. Her take: 2009 is the year that the Valley woke up to mobile. So, why is Europe in a slumber? Listen in and let us know what you think.

GOBLET OF ROCK

This time we change the format to salute companies and sectors that rock. Inma’s pick: Spanish start-up LemonQuest, a global publisher of mobile games and personalization products for network operator portals. The real news (via PocketGamer): “LemonQuest is planning to launch an ambitious massively multiplayer mobile game in the fourth quarter of this year, after recently acquiring a Chinese firm with the necessary technology (and 240,000 registered players).”

Researching the next Netsize Guide has brought me in contact with some cool companies in Augmented Reality (namely, GeoVector and Layar). Since I also focus the chapter on the future of mobile on image search and recognition, I must also toast Kooaba, a company I have followed since the start.

Until next time – keep it fun!

Listen to the lively podcast here [17:47].

The Mobile Groove series:

PODCAST: Mobile Groove Continues With Blyk’s Media Strategy, Spotify’s Chances Against Apple, What Women Really Want PLUS Cool Startups From Mobilize & Seedcamp

PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers & What’s Highest On Investor Radars

Mobile Groove, the monthly podcast that focuses on the news and companies that matter most in mobile — is back with a great line-up of topics and the usual mix of insights and outspoken observations from co-host Inma Martinez, my über-connected and always professional partner in crime. (We missed posting on Friday, but the reason for the delay will be clear when I take the wraps off an all-new MSearchGroove, so watch this space.)

Mobilize, the conference Inma attended in September, left a lasting impression. Her SWOT analysis: a great line-up of startups and a high level of energy and VC activity in the Valley. Where does this leave Europe? Inma (also based in London) connects the dots in some recent investor reports and concludes Europe may see its best and brightest in mobile “defect.” Is the U.S. the place to be if you are a mobile entrepreneur? Listen in and let us know what you think.

Speaking of startups, Inma also outlines the highlights from Seedcamp, a program created to jumpstart the entrepreneurial community in Europe by connecting next generation developers and entrepreneurs with over 400 mentors from a top-tier network of company builders; including seed investors, serial entrepreneurs, product experts, HR and PR specialists, marketers, lawyers, recruiters, journalists and venture capitalists. One company that stood out: VouChaCha, a U.K. startup that delivers vouchers to your mobile phone. Where is the hold up in Europe and why aren’t coupons a de facto part of our daily mobile routines (as they are in the U.S.)? You tell us!

Other success stories Inma shares: Flirtomatic, iScoot and eBuddy.

CONTEXT MATTERS?

Will location-based services excite women? Well, we beg to disagree.

Listen to the lively podcast here [23:54].

What about women who are interested in bargains are willing to drive miles in pursuit of discounted designer clothes, for example. (Think of the success of outlets in the middle of nowhere?!) Will an app that tells women what’s on offer nearby fly or fail? And where are the female-focused apps anyway? Men may have their iPhone app that celebrates flatulence – but where are the apps that target women? Talk about leaving money on the table!

BLYK MEDIA & SOCIAL MEDIA

In a follow up to the last podcast Antti Öhrling, Blyk Co-Founder, joins Inma for lunch and the opportunity to explain Blyk’s real business objectives. It’s not about mobile advertising; it’s about mobile media. Inma tells us it is an ambitious model – but one that could work well for Blyk. Listen in and find out.

And we discuss the buzz around social media, giving Vodafone (and the fast-followers sure to make headlines in the next weeks/months) huge credit for Vodafone 360. Why is social media big in mobile? Inma tells us that part of the reason could be the popularity of Twitter on mobile. (She should know; when it comes to mobile London is the Twitter capital.)

We also revisit Spotify and dissect its mobile ambitions. Is it gearing up for a showdown with Apple? Listen in and let us know what you think.

RAISING OUR GOBLET

This time Inma salutes Mark Curtis, the mastermind behind Flirtomatic, a phenomenally successful freemium flirt and fun service.

Fresh from several mobile advertising events, I raise my goblet of rock to Dagmara Brylack for sharing a milestone mobile advertising case study during Mobile Marketing Forum Europe (which I analyze here). I also recognize Mark “Mr. Mobile” Wächter, for his work to launch MMA Germany. When it comes to mobile advertising, Germany is a potential powerhouse (!)  and future posts here on MSearchGroove will highlight the stats, campaigns and companies that make this market the one to watch.

Until next time – keep it fun!

PERSONAL THANKS

Our thanks to the Grant Butler Coomber team (and Billy Burnett) for their continued advice and support on how to build awareness of this podcast series and other MSearchGroove initiatives.  I fully recommend them as our PR team of choice if you want to build your brand in Europe. In the U.S. I am indebted to Jeff Fishburn (“always-on” at OnPR) and Liz Erk, whose agency, The Jaxson Group, also advises MSearchGroove. Her talent: securing major media placements and speaking engagements for client companies.

But most of all – thanks to you, our listeners. We welcome your ideas, suggestions and elevator pitches. DM us on Twitter (@mobilegroove) or email us at mobilegroove AT msearchgroove DOTcom.

Related posts:

PODCAST: Thought-Provoking Mobile Groove Series With Inma Martinez Debuts Today; Offers Inside Track On Industry Disasters, High-Flyers & What’s Highest On Investor Radars

Yankee further suggests smartphones are the most competitive battleground in wireless today, and predicts U.S. penetration will reach 38 percent by 2013.  More competitive device entrants, tighter budgets, and increased consumer expectations are factors that will force OEMs and operators to collaborate in order to grow. Source

The bottom line: The proliferation of full-featured handsets and the advance of payment mechanisms (other than the ones operators offer) have created some tension, making this an interesting space to watch.   It’s also worth pointing out that, while 41 percent will choose smartphones, the majority (59 percent) of consumers are not going for smartphones as their next device, nor may they even care to upgrade.

***
IDLE SCREEN TECHNOLOGY ENGAGES 82 PERCENT IN TRIAL by Celltick’s LiveScreen Media platform. The Telefonica mobile operators group announced the launch of an innovative idle screen marketing solution, Livescreen Media, which broadcasts news, sports, business, entertainment and lifestyle teasers – as well as advertising messages directly to the mobile idle-screens.

Movistar, the Mobile Phone Company from the Telefonica Group, tested the service as part of a six-month trial in Mar del Plata, Argentina, involving around 5,000 customers, and results showed 82 percent of users engaged with the new communication channel on the idle screen.  The platform is also able to segment users based on location, handset type and areas of interest which are generated from tracking user response to idle screen messages. Revenue is generated from content downloads, subscription services and advertising fees.  Source

The bottom line: As I posted on my own blog, the Idle Screen presents an enormous opportunity to drive increased data traffic and service engagement, if issues of bandwidth and battery life can be overcome.  82 percent engagement is a massive proportion of users, albeit in a local and rather limited trial. In my book it begs the question: Is further proof of concept really required?

***

PURCHASES ON MOBILE CONSIDERED SAFE BY 71 PERCENT consumers, says an eMarketer summary of recent mobile commerce statistics. The round up reveals the kind of products people want to buy from their phones, which include pizza, movie tickets, hotel rooms, and fast food the most popular.  Internet Retailer, a ranking of America’s 500 largest e-retailers, provides us more proof that mobile commerce is gaining some traction in the U.S. It reports that 5 percent of the top 500 online retailers offer m-commerce sites or iPhone apps. It estimates the U.S. m-commerce market will total $1.6 billion in 2009. Source

The bottom line: This report suggests that the U.S. is ahead of the game in m-commerce. Peggy adds: It also lends credence to the view that mobile advertising (communicating the brand message via mobile) could be just a side-show. The real excitement is building around selling stuff via mobile, a scenario that could put mobile operators (with their trusted payment mechanisms) back on center stage.

***

EUROPE TO HAVE 130 MILLION MOBILE LBS USERS BY 2014. A Berg Insight report predicts that the number of European users of mobile location-based services will grow significantly from 20 million users in 2008, propelled by local search, navigation, and social networking services.

Among the drivers: On-device application stores will provide greater access to mobile services for a broader audience, flat-rate data plans will make pricing transparent and more operators are opening their location platforms up to third parties.  More than 20 percent of mobile handsets shipped in 2009 will feature GPS, and the installed base in Europe will surpass 50 percent of total handsets in 2013.  Source

The bottom line: Berg adds more fuel to the location fire with this report. Technological penetration, consumer education, and basic marketing remain key to the success of location services. And we shouldn’t forget that there’s a big difference between having the technology and using it on a regular basis.

***

NOKIA ANNOUNCES OVI STORE VISITS FROM CONSUMERS IN 152 COUNTRIES.  Two weeks after the initial Ovi launch, Nokia has revealed a range of statistics about the service. It says that the Ovi Store is accessible from over 75 Nokia devices in five languages and taps into mobile billing from 27 operators. When it comes to free downloads, the Applications category tops the list. Games is the top catgory in premium content.  Many of the most popular applications involve messaging, such as Twitter, Facebook and SMS applications. Source

The bottom line: All-systems go for Ovi. After what I described as a difficult launch, these statistics illustrate that the Ovi Store is now bedding in and beginning to enjoy use with a broad reach.  With improved user experience (which will come when the store becomes pre-installed on devices) will come increased, carrier independent use with a significant global footprint.

***
MOBILE REVENUE GROWTH SLOWS TO 3 PERCENT in Q1 2009, according to a Strategy Analytics report. Down from 8 percent a year earlier, the report, “Wireless Operator Performance Benchmarking, Q1 2009,” says nearly 40 percent of all mobile operators saw revenues fall in Q1 2009, compared to just 16 percent in the same forecast period in Q1 2008. The research, which tracks the operational and financial performance of over 175 mobile operators who account for 80 percent of global subscribers, found that a quarter of the operators in emerging markets also saw service revenues fall in Q1 2009. Source

The bottom line: Bleak reading from Strategy Analytics illustrates that the economic downturn has made a global impact on operators, and very few are immune.

****

U.S. FLIRTING ADDICTION SEES AN AVERAGE OF FIVE DAILY LOG-INS AND 26 SENT MESSAGES.  Statistics from Flirtomatic, a U.K.-based mobile and online flirting service that recently launched in America, reveals mobile flirting behavior using their service is remarkably similar on both sides of the Atlantic.  This has allowed Flirtomatic to reach critical mass in the U.S. – much earlier than expected.

By way of background, Flirtomatic, with 1.3 million U.K. users and a frequent listing in the top 5 mobile websites, stands out as one of the mobile Internet’s social networking success stories. It also offers an effective platform for advertisers, and reports an impressive 10 percent CTR.  A witty and effective campaign for Storngbow cider in the U.K. resulted in users sending (gifting) their buddies a whopping 340,000 drinks (delivered as drink tokens to their mobile phones) in just two weeks. Source

The bottom line: Given the previous gloomy story, I thought it reasonable to conclude Data Points on a lighter note this week.  Flirtomatic’s story illustrates what can be achieved if the platform, offering and audience are all in synch and the effort is made to benefit consumers, carriers, advertisers, and partner brands.

Just two weeks after release and my new white paper (Mobile Advertising For The Masses) counts 500+ downloads. (Again, I am honored that Bango (white paper sponsor) refers to me as a “mobile guru.”) I always endeavor to communicate complex ideas in a way that everyone will understand, and am told people enjoy my accessible and entertaining writing style. But the real reason behind the popularity of this hands-on analysis of campaigns across three mobile social networks (BuzzCity, itsmy.com, and Peperonity) is timing. Mobile social networks are on the rise (a recent Informa report counted 200+ of them) and open for business.

Where is the money?

I was fortunate to speak at Mobile Advertising & the Rise of Social Networking: What does it mean for Brands, Agencies and Service Providers?, a Knowledge & Networking Seminar organized by AIME (the Association for Interactive Media and Entertainment) last week in London. I enjoyed the opportunity to network with mobile professionals in a casual atmosphere and will most definitely participate in future AIME events. Andrew Darling, AIME Director of Communications, tells me upcoming events/topics include: WAP publishing, mobile payments, mobile coupons, and mobile widgets.

My session looked at the nuts and bolts of mobile advertising in social networks, and the real results, revenues,  and strategies first-mover companies such as pioneer mobile flirting service Flirtomatic and brave consumer brands (via full-service mobile marketing agency Inside Mobile), have to share.

As I am currently conducting my own mobile advertising research, I was particularly interested to learn from Eric Mugnier, Inside Mobile Product and Innovation Director, that the agency has also done its homework in the form of an in-depth survey of 80 key decision makers in the global mobile advertising value chain. The report won’t be released for a few weeks/months but Eric, who is also interested in my input and ideas, has promised MSG will have it first. (Thanks Eric!)

In his presentation, which included video interview excerpts from a selection of interviews, Eric outlined a few clear trends/requirements for effective mobile advertising in a social network. Mobile advertising must be targeted and relevant; the industry has no shortage of good ideas, but it must address issues around scale; and finally, brands and agencies have built the proper foundations, and  now the priority must be to create a toolkit approach that will allow more companies to execute on the lessons they have learned.

“Killer app”

Where are the brands?

Further along than I thought if we consider the example of a major sporting goods and sports apparel company, an Inside Mobile client gearing up to release an iPhone app that combines creativity, communication, and community to deliver a compelling advertising experience that users can make their own.

In a nutshell, the app allows people to customize their shoe and share it with their friends. In the next phase, people will be able to buy what they created with their phones, share what they created with the community (and this is where it gets really interesting), geotag their creation to add another dimension to the discussion (this is what I created and where), and have the ability to post their creation as part of their Facebook profile. (More next week when MSG has the exclusive on this innovative campaign.)

As Eric put it: Allowing people to customize, share, and – most importantly – make the end-result a part of their own digital persona paves the way for effective and enthusiastic viral marketing. He’s right!

It was refreshing to hear Eric describe the campaign elements in these terms. I read it as proof the advertising ecosystem has moved a giant step forward in understanding that: 1) The emergence of empowered individuals, the advance of so-called digital natives (individuals who have grown up with the Internet), and the abundance of applications designed to give consumers more of a say in how they create, access and enjoy content have transformed communication and, more specifically, the business of advertising; 2) Advertising has become content, and brands and agencies must find ways to turn their one-way pitch to “consumers” into invigorating and effective two-way conversations; and 3) Advertising in a social network is all about active participation in the community and developing ways to interact with members and enable them to interact with each other.

My take: The principles I have discussed and debated with Jonathan MacDonald, mobile advertising activist and close friend/colleague for almost a year now, are no longer just ideas; they are the building blocks of ideal business models. Well done (!) – I’m sure Jonathan’s many presentations, trips, and workshops play a role somewhere in this transformation.

Mobile metrics

Speaking of progress, Henry Stevens, Director of Media and Entertainment, GSMA, updated us on the Mobile Media Metrics (MMM) initiative to use independently aggregated and audited metrics from operator network data to develop a common methodology (what to measure) and common process (how to measure). Agreement on these key points would enable media owners to measure performance of their media properties across mobile networks, and help media planners better understand audience trends and behavior.

Where are we now?

As we know, all five U.K. mobile operators are on board. Now the GSMA is well on its way to a commercial launch in the U.K. (the feasibility study is complete) and working with operators in other European markets to duplicate this across other regions. A technical solution for the anonymization and aggregation of operator data (allowing a persistent and unique ID), as well as integration with other relevant databases and third-party demographics, top the agenda.

But the real news is how all this can be integrated into existing reporting tools. The GSMA is currently seeking the input of brands, agencies, and media owners to ensure the process meets the long-term objective of the organization to drive the growth of mobile as a multimedia platform.

Another presentation that underlined the pivotal importance of analytics in the scheme of things came from Nandi Gurprasad, VP of Alliances, Bango.

In a case study of Tapatap, a Bango customer that was recently acquired by women’s social network LimeLife, Nandi showed how the social gaming community used analytics to measure the success of its mobile Web ad campaigns and refine advertising pitches and presentations to target countries, networks and handsets which it determined (through analytics) yield the best conversion rates. Accurate tracking of response rates across different ad networks also allowed Tapatap to better plan campaigns and, more importantly, determine customer acquisition cost.

As Nandi put it: The example shows how and why companies should leverage tools that “give them an edge” – specifically, tools that provide real-time and reliable information on users – and which provide answers to the all-important questions: Who (are my customers)? What (did they look at)? Where (did they come from)?

Vendor spin aside, mobile social networks are here to stay and grow. They offer opportunity for advertisers and drive demand for analytics solutions. (As I point out in my white paper: When the end-game is all about getting a big(ger) picture view of what you achieved and where you missed the mark, then a more comprehensive analytics solution is a must. In practical terms, the two (offered by mobile social network ad networks and independent vendors) are complementary – not competitive.)

Flirtomatic’s phenomenal numbers

Saving the best for last, a real highpoint was the inside track on Flirtomatic, a combination mobile social network and mobile flirting service with the ability to monetize mobile users through conversation with content such as virtual flowers, chocolate, and kisses.

Matt Dicks, Flirtomatic Commercial Director, reported the community counts over 1 million U.K. users and outlined how Flirtomatic turns people with a passing interest in flirting to spending customers.

The trick is retail 101 all over again: Delight the customer.

In a nutshell, Flirtomatic “makes newcomers feel welcome when they come in.” Some 55 percent of daily new users go active and send a Flirtogram (signaling they want to flirt); some 20 percent of users go on to spend with Flirtomatic on items such as virtual gifts or features to enhance their own profiles. Flirtomatic chalks up revenues of $10 per month per spending customer.

At the other end of the spectrum, Flirtomatic counts “over 100 million WAP impressions per month.” Where does mobile advertising pay dividends?

A whopping 84 percent of page impressions are generated on-portal (where Flirtomatic essentially plasters operator portals with banner ads). Next are ad networks with 12 percent, followed by paid search with 3 percent (a category Matt said shows significant growth as more users go off portal and explore mobile search services to get where they want to go).

So, operators have the volume now, but will this continue? Matt expects operators will rule the roost for another 2-3 years. After all, operators are the gatekeeper and the billing agent. An envious position between the content company and the customer indeed!

Flirtomatic has also made the move from virtual gifting to the real thing (overcoming a logistics nightmare to let members give the objects of their affection chocolate and sexy underwear). The results: 500 gave chocolates and 300 gave underwear. More important than the numbers, the experiment proves members are willing to give and receive real gifts using their mobile phone.

Read between the lines, and this behavior bodes well for brands and advertisers.

As Matt pointed out: It’s a golden opportunity for brands to get involved. Think of the sponsorship and sampling opportunities. Encourage members to send flowers (and plug Interflora in the process, for example.) Cross-sell and up-sell chocolates (you just sent your loved one Cadbury Creme Eggs, have you thought of trying a milk chocolate bar?).

The possibilities are endless – and the conversions can peg the needle. Matt walked us through the example of an early experiment Flirtomatic conducted with a popular brand of cider. Members could “shout a pint” to their buddies using their mobile phones. The recipients got a voucher on their mobile phone for a free pint of cider and the location of the nearest pub that would redeem it. The results: 348,000 members sent a pint to their friends over a two week period; CTR peaked at an impressive 10 percent.

Should mobile advertising stop at delivering a message? Or should it seek to unite the virtual and physical worlds (a topic I also examine in detail in the Netsize Guide 2009 on offer in the MSG sidebar)? The jury is out on this one, but the discussion will continue at MSG.

What do YOU think?

BTW: Matt kindly invited me to visit Flirtomatic during my next trip to London, an offer I will gladly take him up on. I have long admired the company and Mark Curtis, Flirtomatic founder and author of this  well-known book on disruption culture, whose views I also hope to capture in a thought-provoking podcast. If there was ever a mobile social community success story worth telling, then Flirtomatic is it!

Disclaimer:  Bango is an MSG supporter.

It’s early days and there are no easy answers – all the more reason to attend Mobile Advertising & the Rise of Social Networking: What does it mean for Brands, Agencies and Service Providers?, a Knowledge & Networking Seminar organized by AIME, (The Association for Interactive Media and Entertainment), this Thursday in London.  The seminar provides the perfect opportunity to explore key learnings with industry pioneers and network over drinks. (The event begins at 6:30 p.m. and wraps up around 11 p.m. More details on the program and venue here.)

One company I look forward to hearing is Flirtomatic, a pioneer mobile flirting service that has had great success monetizing mobile users through conversation with added fun and great content such as virtual flowers and kisses. The company recently extended its reach to enable members to give the objects of their affection real gifts including chocolate and sexy underwear. As Matt Dicks, Commercial Director for Flirtomatic, put it in an interview with AIME’s Andrew Darling: The approach to mobile advertising is about marketing entertainment and content services as part of its mobile social network. “It’s about integrating ads and brands into the fabric of a social networking service – enabling premium gifting between users and using advertising to support content.”

Other speakers on hand to share their experiences/vision include:

• Nandi Gurprasad, VP of Alliances, Bango
• Dusan Hamlin, Joint Managing Director, Inside Mobile
• Mark Brill, Chairman Mobile Council, DMA
• Henry Stevens, Director of Media and Entertainment, GSMA

I’ve been invited to present the results of my new-release white paper (Mobile Advertising For The Masses). In it I road test the mobile ad networks offered by three mobile social networks and document the results. (Look for the free download later on in the week.) I also conclude with my three principles for interacting with mobile social networkers on their terms. (After all, those are the rules here!)

1) Make the most out of mobile analytics offered both by the ad network and an independent vendor to match your marketing message/campaign with the community.

2)Consider virtual gifting and other schemes to provide something of value to users and their community.

3)Participate actively in the community and interact with members to build relationships and enable them to deepen their relationships with each other by providing tools that will let them do what they are there to do: Keep in touch with friends, connect with people who share their interests and share content and feelings with the community.

If you want to meet up or catch-up during the seminar, then please reach out to me directly, or contact Andrea Henninge (andrea@msearchgroove.com) to schedule a briefing.

Disclaimer: Bango is an MSG sponsor.

I’ll follow up on those conversations next week. For now, all attention is focused on Mobile Advertising For The Masses, my new-release white paper timed to CTIA and an essential read for marketers who want to tap into mobile social networks (and the ad networks they provide) to drive positive results. This time I evaluate the analytics capabilities offered by three ad networks: BuzzCity (BuzzCity), itsmy.com (itsmy.biz), and Peperonity (AdMob). I also compare the depth and breadth of analysis they provide, and examine the need for an additional comprehensive mobile analytics package to connect the dots, fill in the gaps, and give me the big picture view of what my campaigns achieved and how I might use this insight to plan and target future campaigns.

It’s among my best work and worth the all-nighters during and since my stay in New York to put in the final finishing touches. I won’t go into the details here (for that you’ll have to download the free white paper), but I can say BuzzCity came out on top, allowing me to visibility into who my customers are (gender), where they are (location down to the U.S. state level), and handset make and model, for a start.

itsmy.com also allowed me to hone my campaign to target my key demographic, but outdated order and payment systems dampened my enthusiasm. Peperonity also had a few highpoints, but hasn’t quite reached its full potential.

I look forward to catch-calls and briefings with senior executives at both networks. My mobile advertising experiments cued me into some interesting features and functionality in the pipeline and I am anxious to learn more, insights into their ad networks, which  I’ll be sure to share on MSG.

BTW: I’m also pleased that I have been invited by Andrew Darling to speak on mobile advertising, social media and my key findings during Mobile Advertising & the Rise of Social Networking: What does it mean for Brands, Agencies and Service Providers?, a Knowledge & Networking Seminar organized by AIME, (The Association for Interactive Media and Entertainment) that will take place in London on April 2. (More details on the program and venue here.)

All attendees will receive copies of my two best practice white papers – “Mobile Advertising for Newbies” and “Mobile Advertising for the Masses.”

Speakers include:

• Nandi Gurprasad, VP of Alliances, Bango
• Matt Dicks, Commercial Director, Flirtomatic
• Dusan Hamlin, Joint Managing Director, Inside Mobile
• Mark Brill, Chairman Mobile Council, DMA
• Henry Stevens, Director of Media and Entertainment, GSMA

Key themes to be explored:

• Is advertising content?
• Brands in social media advertising – listen first, then join in the conversation.
• If social networks have become the new ‘water coolers’, incubating new micro audiences with differentiated tastes, what makes advertising too intrusive in this new environment?
• What’s the ‘next big thing’ in mobile advertising – mobile for the masses?
• Is it just about advertising messages? What kinds of mobile services suit mobile advertising?
• Measuring success and understanding how important targeting is. Which types of campaigns work?
• Are social networking services the ultimate channel for the ‘long tail’?
• What is ’social currency’ and how do you convert it into revenue?

As I illustrate in my white paper, mobile social networks have the inside track on their growing membership. Opt-in procedures, often requiring users to register and fill out detailed questionnaires, put mobile social networking companies in the enviable position of being able to not only collect valuable customer data, but also provide advertisers a breakdown of customer segments by gender, location, make and model of handset – and much more. It’s valuable information brands can harness to fine-tune and plan future campaigns.

But, as I show in my final analysis, you can do one better if you also employ a more comprehensive analytics solution to measure success, failure, and how well your campaign really achieved your business objectives.

A comprehensive analytics solution represents a perfect complement to the solutions provided by mobile social ad networks, giving advertisers a more holistic view of their customers and allowing them to answer the critical questions every advertiser and publisher needs to know: Who are my customers? What did they look at? Where did they come from? What were the results? Did community members convert to the campaign goals?

My take: To maximize results on a social networking site, it’s critical that advertisers follow these three principals.

• Make the most out of mobile analytics offered by both the ad network and an independent vendor such as Bango to match your marketing message/campaign with the community. Social networking sites generally require members to register, which raises the bar in terms of interest, motivation, and qualification. This puts your message in an environment where members are predisposed to relevant messages. In a best case scenario, people should view your marketing as an extension of their mobile experience, rather than spam.

• Consider virtual gifting and other schemes to provide something of value to users and their community. After all, the goal here is to encourage user interaction, cultivate a two-way conversation, and boost brand awareness. This is not an environment for marketing pitches and product-pushers. Success stories include Flirtomatic, a pioneer mobile flirting service with the ability to monetize mobile users through conversation with added fun and great content such as virtual flowers, chocolate, and kisses. The company recently extended its reach to enable members to give the objects of their affection real gifts including chocolate and sexy underwear.

• Participate actively in the community, and interact with members to build relationships and enable them to deepen their relationships with each other by providing tools that will let them do what they are there to do: Keep in touch with friends, connect with people who share their interests, and share content and feelings with the community. More importantly, keep in mind you don’t need whiz-bang technology to engage with members in a meaningful exchange about your brand. Text ads and banner display ads are a great way to start. Besides, they are going to be around with us for a while yet to come. The innovation is not in advertising formats, but how we use them.

In a market where two-way conversation is the end-goal, and where traffic on mobile social networking is on the rise, brands that lend their voice to the conversation wil most likely deliver their advertising message loud and clear.

Disclaimer: Bango is an MSG supporter.