Mobile Groove

Just tying up loose ends and pinning down last interviews before I’m off to Barcelona for Mobile World Congress (MWC). If you haven’t booked a video interview with me or Michelle Sklar, then best to start planning for CTIA in March because all the slots (over 200!) for coverage are full.

However, there are some limited sponsorship opportunities available allowing companies placement through in-video overlay, logos and other promotion formats. It’s an excellent way to reach an audience of over 1 million viewers. (All MWC interviews will be aired on bnetTV’s website, as well as over 150 other web and social media sites (including MSG), that are part of bnetTV’s larger partner network.

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In brief: In line with MSearchGroove’s ongoing and in-depth look at smart toolbars, personalized portals and the players that set the bar for these technologies, regular columnist and contributor Jim Levey shows a robust economic system (and new content distribution model) is emerging with personalization at its core.

It is no secret that the success of well-known Internet portals, whether they’re oriented towards mass media or are vertically driven, is content that is fresh and personalized.

These portals have developed large online communities by empowering users with self-service tools that enable them to create their own personalized homepages chock full of content that is dynamic, up-to-date and consistently relevant to their preferences. This is achieved thanks to widgets that interoperate with specific applications such as search, weather, finance and social networks.

Fast forward and it’s the same model in mobile – although mobile markets in Europe and Asia have stolen the lead on North America (at least for now).

Why are operators outside the U.S. so far ahead in the delivery of content experiences that users appreciate? In my view, mobile operators, particularly in Europe, have embraced path-breaking personalization solutions that implicitly push relevant content to subscribers based on their browsing behavior. But their business objectives don’t stop at delivering a satisfactory mobile user experience (because it is personalized); they are further harnessing these solutions to deliver targeted advertising that potentially drives results.

Put the two together, (personalized mobile experiences and advertising messages targeted to users based on their content consumption), and you have the capabilities mix to satisfy users and – at the same time – create a sizeable market conditioned to accept relevant advertising. (And isn’t this exactly what brands have been waiting for?)

In brief: A sneak peek at my upcoming personalization report and a request for case studies. The second in the series on mobile personalization examines Openwave and features an exclusive Q&A with Mayur Pitamber, Openwave Product Management Strategist. We ask the question: Is Openwave gearing up for something big?

It was great to have the last days off and even better to map out an exciting line-up of MSearchGroove projects for the next months. One that I am particularly honored to announce: my collaboration with GigaOM Pro, the new research arm of the highly-respected tech blog GigaOM. By way of background, GigaOM Pro has brought together an impressive roster of industry authorities and analysts (including my esteemed colleague Chetan Sharma) to “address the gap that exists in real-time expert industry analysis on emerging technology markets.” The GigaOM Pro solution: Make timely, highly relevant analysis and insights accessible and practical.

I’m on board to write an in-depth examination of personalization and recommendation technologies and business models, a natural next step given my long track record analyzing mobile search and my deep involvement in the recommender space. (This includes work with Strands, a major provider of recommender systems, on recommender industry events including RecSys 09 – October 22-25, NYC.)

The report is an ambitious undertaking and I am naturally interested in connecting with personalization/recommendation companies –so please contact me directly if you wish to be considered for inclusion. peggy@msearchgroove.com

Why the buzz about personalization?

The advance of Internet-specific smartphones and the spread of app store schemes turns up the pressure mobile operators (and their content providers) to decipher data transactions (on and off the network), combine it with location and demographic data and use the results to create a 360-degree view of the individual.

Where does this shift leave mobile operators?

In brief: The first in a series of reports looking at heightened interest in personalization and the options available to mobile operators determined to do battle with Google, Apple & Co. We kick off with Bytemobile and an analysis of Widget Bar, an application designed to simplify the mobile browsing experience by providing useful, personally relevant information in real time to people via a personalized toolbar on the screen of any mobile device, thus putting a selection of services such as local news and weather, enhanced search, social networking, and other customized applications at the user’s fingertips. Next in the series: A look at Novarra’s Vision Platform and a walk through the Widget Gallery.

Last week we outlined the opportunities and challenges created by the proliferation of app stores. The takeaway: app stores may have turned people on to applications and whet their appetite for new content types, but they also turn up the pressure on companies across the ecosystem (operators, OS providers and handset-makers-turned-content-providers) to make finding and buying applications/content a no-brainer.

Indeed, personalization is the new business mantra, and it goes for content/apps as well as advertising. Guest columns from Barry Smyth, Chief Scientist of Changing Worlds, an Amdocs company and recognized pioneer in personalization technologies, and Jim Levey, a former Director of Product Marketing for Search and Digital Advertising at Amdocs who has joined MSG’s roster of authors and influencers, will examine the models and mindsets required to turn personalization into competitive advantage.

In the meantime, it’s productive for us all to be on the same page, starting off with an understanding of the offers and an overview of the competitive landscape.

This week the focus is Bytemobile, a company that sits between the operator and the individual, collecting the data (such as browsing behavior on- and off-portal) that – in theory – allows its operator customers to deliver individuals personalized content (and advertising) they are bound to appreciate.

What are the practical benefits of personalization? Where does Widget Bar (software that enables operators to insert a personalized toolbar on the screen of any mobile device) fit in to the scheme of things? And what’s in it for brands? I caught up with Adrian Hall, Bytemobile CMO, to get the inside track.