Cvent Releases Next Generation of OnArrival Mobile App for Planners

Mon, 20 Oct 2014

Company eliminates manual process and saves significant time for both event planners and attendees

London, UK, Oct. 20, 2014 - Cvent (NYSE: CVT), a leading cloud-based event management platform, today announced that it has launched major upgrades to its mobile application called OnArrival. It is designed to benefit Cvent customers by simplifying and expediting the onsite check-in process at meetings and events for planners. Additionally, organisers no longer need to rely on expensive, proprietary software and hardware solutions since all aspects are deployed through iPad and iPhones that most planners already use extensively.

"OnArrival has proven to be very popular with our customers and by leveraging our mobile app they have collectively processed more than 850,000 event and session check-ins since August 2013," said Brian Ludwig, senior vice president of sales at Cvent. "The ongoing mobile revolution allows us to deploy self-service yet sophisticated solutions that planners can easily manage with their own devices at the lowest cost possible. This is significantly changing the face of onsite attendee management."

OnArrival is available in the App Store for both iPad and iPhone. It assists planners with managing various aspects of their event onsite, which includes features like:

  • Check-in attendees quickly to events
  • Register last minute walk-in attendees to events
  • Collect payment by swiping a credit card
  • Sell additional items or collect donations

An enhanced version named OnArrival Premium is also available and includes the following additional features:

  • Print name badges on-demand via Zebra printers wirelessly
  • Verify attendance with check-in/out timestamps and signature collection
  • Track check-in and control access to sessions
  • Scan barcodes with wireless laser scanners
  • Leverage kiosk mode to allow attendee self-service check-in

OnArrival is one of a number of solutions that Cvent offers to planners to provide a better experience while onsite at an event. Other solutions include SocialWall which helps planners better integrate social media with their event and CrowdCompass to provide an engaging and interactive mobile event guide for attendees at the event.

"By using OnArrival we have saved about 75% of our attendee's time compared to using traditional and manual conference check-in processes," said Joe Ventimiglia operations services manager - systems at Checkers and Rally's. "Additionally, we have been able to reduce the amount of our registration staff members by half and have increased our reporting capabilities to our executives on the fly."

Notes to editors
On November 13th 2014, Reggie Aggarwal, CEO and founder of Cvent and members of the Cvent Europe team will be hosting a demo session of OnArrival at Event Tech Live. Click here to see more information:

Interested in learning more about OnArrival? Please visit

About Cvent
Cvent, Inc. (NYSE: CVT) is a leading cloud-based enterprise event management platform, with more than 1,450 employees and more than 12,650 customers worldwide. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing and web surveys. Cvent provides hotels with a targeted advertising platform designed to reach event planners looking for suitable venues. Cvent solutions optimise the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. For more information, please visit, or connect with us on Facebook, Twitter or LinkedIn.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements, including statements relating to future products and features. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialise, or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make. For a detailed discussion of these and other risk factors, please refer to the risks detailed in our filings with the Securities and Exchange Commission, including, without limitation, our Annual Report on Form 10-K filed on March 21, 2014 and other reports and filings with the Securities and Exchange Commission.

For more information please contact:
Flo Levy
Fourth Day PR

Source: RealWire

NICC Open Forum to Explore the Future of Telecommunications

Mon, 20 Oct 2014

London, 20th October 2014 - NICC, the UK's technical forum for communications interoperability, will bring together industry leaders at its annual Open Forum (12 November in London) to explore the key issues for mobile telecommunications. The agenda will address the eagerly anticipated 5G technology as well as nuisance calls, Customer Line Identification (CLI), and the rapidly growing SIP market.

Prof. Jim Norton FREng, will open the conference with a keynote that will analyse the unprecedented demand for mobile data networks. Prof. Norton is an external member of the Board of the UK Parliament's Office of Science and Technology (POST), where he acts as a policy advisor and is currently the independent Chair of the Spectrum Policy Forum, established for the Department of Culture, Media & Sport and facilitated by techUK.

Prof. Norton said "Assuring interoperability is essential to extracting the benefits from our burgeoning Digital Society. Interoperability does not just happen; it is the result of much careful planning and hard work. NICC is at the heart of this work in making interoperability real rather than just a pious aspiration."

Continuing with the theme of 5G mobile networks, Prof. Andy Sutton, Principal Network Architect at EE, will look at the commercial position of 5G for mobile providers and discuss viable business models beneficial to both operators and consumers. Prof Sutton is responsible for network architecture revolution and mobile backhaul strategy at EE, benefitting from over 30 years of industry experience.

Prof. Rahim Tafazolli, Head of the Centre for Communication Systems Research (CCSR) at the University of Surrey will follow with an address of 5G from a researcher's perspective. The University of Surrey hosts a 5G Innovation Centre to research the groundbreaking advancements that will underpin the technology and experiment with these innovations on a specially created test bed.

In addition the conference agenda includes Timothy Harrold, Project Technologist at BBC, who will discuss the latest developments in TV White Space technology, an area in which the UK is a front runner. The technology vastly extends the range of wireless internet and enables internet access in remote, or previously hard to reach locations.

The Open Forum is an excellent opportunity for industry pioneers to mingle and review significant market developments while forecasting the communication networks of the future.

This year's Task Groups will also provide updates on nuisance calls and cyber security through the full agenda:

  • Paul Rosbotham, NICC Director and TSG chairman ­- Nuisance Calls, update from Ofcom and NICC CLI (NICC's recently published ND1016 document)
  • Perry Wilks, SIP Task Group member and Steve Covey, Security Task Group Chair - NICC Work Programme - SIP NNI and Enterprise, and Security
  • John Medland, EmLoc Task Group Chair - NICC Work Programme - Emergency Location
  • Kevin Foster, DSL Task Group Chair - NICC Work Programme - DSL

NICC is considered by Ofcom to be the UK Telecommunications Network Design Authority and is a source of advice to Ofcom and Government departments on the harmonisation of technical interconnection arrangements. As a basis for its work on standards, NICC adopts where possible and adapts when necessary existing ETSI and International standards. NICC will endorse existing ETSI and International standards with changes to meet the requirements that exist as a result of the UK historical and current regulatory environments.

The NICC Open Forum will take place on 12 November at the Godfrey Mitchell Theatre, One Great George Street, Westminster, London. To view the full programme, please visit NICC members and non-members can register to attend by contacting for further information.


About NICC
NICC is considered by Ofcom to be the UK Telecommunications Network Design Authority. NICC is the UK telecommunications industry committee acting as an industry consensus group in which specifications and technical issues associated with network interoperability can be discussed. It is also a source of advice to Ofcom and Government departments on the harmonisation of technical interconnection arrangements. NICC membership is comprised of UK telecommunications organisations including, communication providers, equipment vendors and service providers. For more information, go to: NICC publishes its standards on the NICC public web site -

For media enquiries please contact:
Dana Hare
Proactive International PR
Tel: +44 1636812152
Mobile: +44 7795 615466

Source: RealWire

Kuato Studios launches “RECALL: The Memory Jogger” on iOS

Thu, 16 Oct 2014

New game innovates the quiz & trivia genre focusing on fast memorisation and quick learning

London, UK - 16 October 2014 - Independent developer Kuato Studios is excited to announce its latest mobile title: RECALL: The Memory Jogger, which released today for iOS devices.

RECALL is a fast paced, social trivia game with a unique gameplay mechanic - RECALL presents gamers fun facts and trivia, then quizzes their memory recall in a race against the clock. With custom knowledge personas AKA 'Mecalls', coupled with a social challenge mode, RECALL is the ultimate platform for gamers to prove who is the brainiest of all their friends.

Playing RECALL helps build your general knowledge in a wide range of areas including Science, History, Movies, Music, Sport & Literature, all the while training the brain to be smarter through its unique RECALL engine. What makes the game so unique is that it's not about what one knows, but how fast one can remember. RECALL is the only quiz game where you don't need to know anything to start playing and by the end you'll be the ultimate trivia master.

Key Features

  • Create a game based on your own interests & test your memory with a wide variety of topics
  • Play online: compete against other players from around the world!
  • Play friends: compete against your Facebook friends to prove who's the smartest
  • Customize your Mecalls with unique unlockable items!
  • Daily Challenge: memorize inspirational quotes from The Memory Jogger to earn extra hearts
  • Free-To-Play Game for iOS

RECALL is available for free on the Apple app store at:

*** END ***

Notes To Editors
A video trailer of the app is available at:
Download the Media Pack:
More info about the game:

About Kuato Studios
Kuato Studios is games studio capturing the excitement of learning through mobile games. Their last mobile app HAKITZU ELITE, a robot coding game, was lauded as a pioneering effort in this new market by key tech sector advocates such as Stuart Dredge from The Guardian. Kuato Studios believes that games, and the principles that underpin them, play a key role in engaging today's learners. The company focuses on skills - critical and strategic thinking, reasoning, creativity, innovation, memory retention, problem solving and collaboration - and then creates compelling games that foster the development of these skills. This is what they call Learnification: skills that drive learning, with play at its core. Kuato Studios is backed by Horizons Ventures, premier VC investors in Facebook, Spotify, Waze, Summly and Fixmo, with SRI International, the creators of Siri.

Media Contacts
Valentina Ciolino, dimoso,, +44 (0)207 033 2660
Steve Whiting, Kuato Studios,

Source: RealWire

1st Touch Mobilises A2Dominion’s Income Team To Help Tenants With Welfare Reforms Changes

Thu, 16 Oct 2014

A2Dominion, a leading housing provider and property developer in London and the South East, has chosen 1st Touch mobile ( software to support its income collection teams, whilst helping customers understand and adjust to welfare reform changes.

The Group offers high quality sustainable homes for sale, shared ownership and rent with over 34,000 homes in ownership and management, and over 4,600 new properties in the development pipeline. With a head office in Paddington, A2Dominion is a member of the g15, a group that represents London's 15 largest housing associations.

With the recent introduction of welfare reforms, A2Dominion decided that it needed to implement new proactive management processes that could both support the collection of income from tenants whilst helping those who might face difficulty. The new strategy involved boosting personal engagement with the customers and to do this A2Dominion wished to identify a new mobile solution to support its Income Officers in the field.

Following a review of the solutions available on the market, the Group chose 1st Touch. The key driver behind the choice was that the system is platform agnostic and that this would allow the use of Android handsets. 1st Touch, the market leader for mobile solutions in the social housing market, was also capable of ensuring that over 70 Income Officers would have all the information and forms they need at their fingertips when they are visiting tenants. This includes benefit calculators and data on transactions, balances and payments.

With the new system in place, A2Dominion's Civica housing management system raises an arrears file as an action in its back-office CRM system and in turn this system sends it to 1st Touch. This information is then forwarded to the appropriate Income Officer's mobile device with all the information relevant to that case.

In addition to increasing the amount of rent collected, it is expected that the new system will allow Officers to increase the time they can spend on visits whilst helping tenants. Other benefits expected include potential savings in mileage, print and stationery costs. In addition, customer satisfaction is expected to increase too.

Summarising the new mobile application Trevor Whittaker, Head of Business Systems at A2Dominion, said: "Following the introduction of welfare reform, we needed to implement new management processes proactively that would both support the collection of income but also enable us to explain the changes to our residents in person. To do this we needed to identify a mobile solution capable of supporting these two objectives and 1st Touch ticked all the boxes. With 1st Touch in place, we aim to significantly boost personal engagement and thus help tenants to understand the changes at an early stage. Overall we expect to see a very positive impact from the introduction of mobile technology."

Looking to the future A2Dominion is looking at expanding its use of mobile technology into supporting estate inspections and tenancy management too.

Commenting on the news, Robert Dent CEO of 1st Touch added, "When faced with the challenges of the welfare reforms, A2Dominion has adopted new management practices that put its tenants first through a programme of personal engagement. This means, of course, that when the Income Officers visit customers they need to have easy access to all the key information and the forms they require. We are delighted that they have chosen 1st Touch to deliver this and knowing that the technology has been developed to help tenants cope with the impact of welfare reforms is especially rewarding too. We look forward to working closely with them as they identify other areas of their business where mobile technology could have an equally positive impact."


Note to Editors:

About 1st Touch (
Southampton based 1st Touch, a subsidiary of Aareon AG (, has enabled dozens of field workforce-based organisations to embrace new mobile technologies and so achieve significant savings, greater productivity and more cost-effective use of resources. 1st Touch Mobile delivers clear and unique benefits: These include the system's acclaimed 'Smart Airtime' feature where 'airtime' is minimised and the system is always available with or without 'airtime'. The system's flexibility through simple customer control over forms creation and amendment is also widely acclaimed. There is Integration to multiple back office and other enterprise software applications, so that data is entered only once.

With its widely acclaimed mobile technology, 1st Touch has a clear focus on the Social Housing and Local Government markets. Many social housing providers and local authorities, at large, now benefit from the fast and tangible, best of breed benefits that 1st Touch mobile technology delivers to the enterprise.

To date, over 50% of the social housing market, which has deployed mobile technology, has chosen to implement 1st Touch. In local government, 1st Touch has already been adopted for a wide range of mobile workforce uses. Ready to use applications for local authority organisations include: Public Buildings, Highways/Street Services, Environmental/Waste Management, Revenues and Benefits, together with Planning Control and Trading Standards.

1st Touch software is available on a wide variety of platforms including: Windows Mobile, Apple and Android.

For further information on 1st Touch please contact:
Cherry Rance
1st Touch
02380 111206


Leigh Richards
The Right Image PR & Marketing Group
07758 372527

Source: RealWire

Mobile Network Operators Losing Five Billion US Dollars Each Year To ‘Grey’ Messaging

Thu, 16 Oct 2014

Dialogue Group launches global SMART initiative to help operators fight back

16 October 2014, Mexico - Dialogue Group - the longest established international SMS messaging company with almost 21 years' experience across the industry worldwide - will next week unveil a global A2P (Application-to-Person) SMS initiative to support MNOs (Mobile Network Operators) to win a share of $5US billion* in annual revenues currently being lost to the grey route messaging market.

At the GSMA BARG 84 (Billing and Roaming Group) event in Cancun, Mexico (October 20-23), Dialogue is to launch its A2P SMART (Secure Monetisation of Application Related Traffic) Hub to support 250 of the largest mobile operators who have yet to address the significant revenue drain being caused by both the current presence and potential further growth of 'grey' messaging.

"The 'grey route' market not only destroys the significant revenues that should rightfully flow to the mobile operators, but the rock bottom pricing it permits leads to disorderly markets, damaging levels of spam, and potential security threats, all of which are sources of poor customer experience and increased churn. Ultimately we're looking to deliver 'zero shades of grey' - 100% on-net SMS traffic delivery," explained Perry Offer, CEO of Dialogue Group.

An A2P message delivered via a "grey route" connection is originated from a source outside of the operator's own network, typically using a channel ordinarily reserved for carrying P2P communications. A 'grey route' A2P message can be sent when access to P2P channels is open for third parties to deliver A2P messaging, often without the recipient network even realising this is the case. As the P2P connections can carry no fee, they are extremely profitable for the sending third party when used to deliver A2P. This is because they charge a transaction fee for each message they deliver to their customers against which there is no cost from the recipient operator.

With Dialogue's SMART approach to managing A2P traffic, this loss of revenue can be eliminated for the recipient network. Dialogue deploys its SMART services to help operators eliminate 'grey route' traffic enabling the recipient network to generate and keep the revenues it deserves. Simply put - control equals cash - and significant amounts as the process develops and more and more traffic is monetised.

"This loss of revenues is unnecessary and needs to stop. 25% of the world's operators have already realised the enormous benefits they can gain from managing this problem and are working diligently to stop grey routes and monetise their A2P traffic, but 250 of the largest operators in the world have not yet taken action. In most cases this is because they do not realise the extent to which 'grey route' messaging passes through their network, and the loss of income and damage to customer satisfaction that it is causing".

"Dialogue has already formed successful partnerships with a number of operators to protect their network and unlock these revenues. But starting as of now, we are on a mission to help this fantastic industry regain control of its networks and services and enjoy a more successful future based on moving forward with our expert support," added Offer.

He continued: "Not only will this benefit operators in terms of increased revenue, but also enterprises, banks and handset manufacturers in terms of quality of service. With two factor verification being used as an added security feature, the 100% on-net SMART A2P hub we are launching will ensure that messages reach the recipient in a timely manner; enterprises will no longer have to face the risk of messages being delayed due to grey routes being 'blocked', so it's 'win win' for all. Dialogue invites operators, aggregators and customers to join the A2P SMART HUB and reap the financial rewards it brings."

Dialogue Group, which enters its 21st year of business this month, has extensive knowledge and experience of all aspects of the A2P market and next week will launch its A2P SMART HUB - a totally unique solution that guides operators through all the processes they need to filter their 'grey route' traffic to realise millions of dollars in additional revenues each year.

For more information about this major development, please view this video with CEO, Perry Offer:

Please contact Brian Dolby at or call +44 (0) 7899 914168, if you would like more information or would like to speak with Dialogue Group. Alternatively go to or follow @dialogue_tweets on Twitter.

*Figures are based on Dialogue Group's calculation of 200 billion A2P messages being sent each year, which could be charged at an average of 2.5 cents per message


About Dialogue Group
Dialogue Group was established in 1994 and specialises in delivering A2P revenue generation and messaging solutions to operators and customers worldwide. By virtue of being the longest established SMS aggregator in the world, Dialogue Group is able to use its unique knowledge and experience to competently deliver efficient, reliable and secure messaging delivery services to customers at all points of the SMS value chain to help them realise the full set of benefits possible from using SMS.

Headquartered in Sheffield, UK, Dialogue Group also has offices in London, Sydney, Cape Town and Singapore. With its ISO 9001 (Quality Management) accreditation since 2000 and ISO 27001 standard for information security, Dialogue Group is proud and committed to the comprehensive quality of service it provides - including software usability, message gateway performance and customer care.

Source: RealWire

7thingsmedia appointed to scale digital activity for Nigeria's online shopping giant, Konga

Wed, 15 Oct 2014

London, UK - 15/10/2014 Independent digital media agency 7thingsmedia, have been selected by Nigeria's largest shopping website, Konga, to grow their business through innovative display, paid and organic search campaigns.

Winner of 'Best Online Marketing Retailer' at the 2013 Marketing World Awards, Konga is Nigeria's largest online shopping portal. Boasting the largest internet population in Africa and ranking 8th worldwide, Nigeria is a market showing dramatic growth in the Ecommerce world.

The global agency has been bought on board to play an integral part in the dramatic growth plans of the company. Their initial focus will be to implement their award-winning innovative methodology to display, PPC & SEO to significantly increase traffic and revenue.

Sim Shagaya Founder & CEO at Konga, said: "Konga is the fastest growing shopping portal in the history of Ecommerce in Africa. In view of our overarching aim - to be the Engine of Commerce and Trade in Africa - we sought out a digital media agency that would not only keep up with our pace of growth, but also bring our brand to more customers in a more pioneering and effective way. Throughout the selection process we've been very impressed with 7thingsmedia's approach and infectious passion."

Chris Bishop, Founder & CEO at 7thingsmedia, said: "We are thrilled to be working with Konga to help drive its business forward across Africa. Konga is the pioneer of digital within Africa and are changing the way people buy goods and services and ultimately live their lives, daily. This partnership has limitless potential for both parties."

7thingsmedia is headquartered in London, with offices in New York and Singapore. The agency recently won Best in Retail at the Performance Marketing Awards in April 2014 and is shortlisted for Best Agency at November's UK Search Awards.


About 7thingsmedia
7thingsmedia is a global digital media agency with a proven track record of delivering hugely impressive returns for clients such as, French Connection, James Villa Holidays, Ted Baker and Urban Outfitters.

With offices in London, New York and Singapore; 7thingsmedia's services span the digital media mix, affiliates, display, lead generation, mobile, PPC, SEO and social media.

7thingsmedia -
Twitter - @7thingsmedia
Konga -

Annabelle Ottaway, Marketing Manager, 7thingsmedia,
+44207 017 3193

Source: RealWire

Inoapps' New InClusive Range Provides Complete Oracle Cloud Applications With No Upfront Costs

Wed, 15 Oct 2014

Leading Oracle Platinum Partner Inoapps ( has launched the InClusive® solutions range, enabling companies to obtain a complete Oracle Cloud Application with no upfront costs.

With an Oracle Cloud application for every business need, this new Software as a Service (SaaS) solution is aimed at fast growing businesses seeking a cost-effective, OPEX approach to rapidly refreshing their IT. The InClusive range delivers this by enabling companies to access the latest enterprise-class Oracle Cloud solutions and related services on a cost-effective monthly basis with no initial upfront cost. By this means companies can punch above their weight by using the same systems as much bigger organisations but at a fraction of the cost of outright purchase.

Amongst the comprehensive range of Oracle Cloud applications included are Oracle's Enterprise Resource Planning, Human Capital Management, Customer Experience, Supply Chain Management and Enterprise Performance Management products. The InClusive range, which combines the full power of these Oracle Cloud applications with Inoapps' proven Oracle expertise, incorporates three key elements covered by a straightforward monthly fee:

1 Software as a Service: The provision of Oracle's world-leading Cloud applications along with proven security and full product support - all at zero upfront cost. The InClusive solution also includes the very latest upgrades, as with the Cloud there is no longer any need to manage upgrades internally.

2 Consultancy as a Service: Comprehensive installation and implementation consultancy - to tailor the solution to a company's specific business requirements.

3 Solution Support as a Service: Functional & technical solution support.

The InClusive Oracle ERP Cloud solution enables companies to run their operations using a low-cost, business platform that is quick to deploy using Inoapps' acclaimed rapid implementation approach. The system also delivers a modern collaborative user-experience, incorporating the latest in self-service and social functionality with full support for mobile working. In addition, the system's comprehensive enterprise-wide analytics can help management to drive business performance and to 'grow smarter'.

With the focus firmly on supporting growth and innovation, the extremely scalable system also ensures that companies are able to react quickly to expansion opportunities and future business requirements, deploying best-practice business processes across global locations. The system's embedded intelligence ensures that timely and insightful decisions are based on future opportunities rather than on outdated historic performance.

The InClusive Oracle HCM Cloud Solution is aimed at transforming HR's contribution to the business and delivering great employee experiences. Through the latest self-service user interface, employees can access the system at any time and from any device. The solution also incorporates full social capabilities, allowing employees to work collaboratively and to bring real time feedback and contextual content to every interaction.

Andy Bird, CEO of Inoapps, believes that the benefits of the new InClusive range will strike a chord with fast growing companies seeking a cost-efficient alternative. In his view, "As fast growing companies expand, they often outgrow their existing IT. In reviewing their back-office, many discover that rather than delivering streamlined core business processes, their systems are now subject to lengthy upgrades and legacy customizations. Their dilemma is how to refresh and modernise their IT, without incurring significant and sometimes punitive upfront costs. The InClusive range provides a real alternative here, by delivering an Oracle Cloud application for every business requirement on a cash-flow friendly, SaaS basis.

"Oracle delivers the world's biggest Cloud along with the widest choice of powerful business applications available as public, private or hybrid Cloud alternatives. This ensures that companies can have confidence that they can readily transform and customize their business systems to suit both their IT and budgetary needs. In addition, sourcing a complete range of Oracle solutions through the Software as a Service model significantly boosts efficiency, as companies do not need to spend time and resource integrating a myriad of individual products from different sources. The significant amount of time and resources that this frees up can then be diverted into funding further growth and innovation elsewhere in the business."

For more information, please visit:


About Inoapps (
Headquartered in Aberdeen, Scotland Inoapps is a global company with operations across Europe, the Middle East, Asia and the Americas.

A leading Oracle Platinum Partner and Oracle Applications, Technology & Hardware specialist, Inoapps delivers the complete Oracle application-to-disk enterprise IT environment through the provision of consulting, and implementation together with hosting and managed services. The company has clients across a broad range of industry sectors including energy, engineering, construction, travel, financial services and manufacturing as well as local and central government.

Inoapps is proud to be recognized by Oracle as Specialized Partner of the Year for Accelerate Solutions: EMEA 2010 & 2012, Oracle General Business Applications Partner of the Year 2009, 2010 & 2011 and UK Oracle User Group Database Partner of the Year 2011/12.

Inoapps recently received a £10 million investment of growth capital from BGF (Business Growth Fund), the independent company established to provide growth capital to UK businesses.

For further information please contact:

David Hart
Marketing Manager
+44 870 11 22 000


Leigh Richards
The Right Image
+44 844 561 7586 / 07758 372527

Source: RealWire

Confirmit Supports Future Growth at Counter Intelligence Retail

Wed, 15 Oct 2014

Independent global retail consultancy invests in Confirmit Horizons for field research

London, UK and Oslo, Norway and New York, NY: October 15, 2014: Independent retail consultancy Counter Intelligence Retail (CIR) has selected Confirmit Horizons to future-proof its field based data collection, delivery and reporting capabilities.

Working with leading global FMCG brands across the travel retail channel, an industry estimated to be worth $60 billion, CIR required a software platform that was robust and scalable enough to support the extensive market, shopper and consumer research projects it conducts. It also needed a solution that could deliver detailed, accurate and tailored data analysis and reporting.

CIR Managing Director, Garry Stasiulevicuis said: "We looked at a range of software solutions to help move our research business to the next level, but most fell short in terms of their flexibility and how they could be used across all areas of our business.

"Confirmit demonstrated that the Horizons solution could support the integration of different workflow steps across our departments as well as offering stability, broader functionality in data collection and data presentation, and more efficient processes."

Confirmit Horizons provides CIR with sophisticated customisation capabilities that have enabled the company to implement rigorous live checks on data as it is collected and allowed the creation of a wide variety of complex questionnaires.

In addition, Confirmit SmartHub, the centralised customer engagement hub within Confirmit Horizons, provides the flexibility and scalability CIR needs to support the range of data it collects for a variety of applications, including audits and market research questionnaires, across multiple languages, both online and offline.

Stasiulevicuis continued: "Confirmit SmartHub allows us to link and compare different sets of data, which is of enormous value across the business and ensures that we can leverage our extensive collection of data to its fullest."

Confirmit Horizons offers a wealth of additional benefits to CIR, including:

  • As a Software-as-a-Service solution, CIR has access to the processing power and security of the technology without having to invest time and money in hosting and management.
  • Time and cost savings, thanks to the ability of Confirmit Horizons to pull multiple areas of workflow into a single 'universe', removing seams of additional work that did not progress insight and only served to convert data into different systems.
  • The seamless integration of the platform with CIR's existing custom in-house reporting programs, substantially improving workflow and reducing turnaround time of survey and audit activities.

Tim Hannington, EVP at Confirmit said: "We're delighted that CIR has selected Confirmit's product suite and is leading the way with its use in the travel retail channel. This is a key investment for the company and we are proud to help them optimise their capabilities to deliver an even more effective service to their clients."

Stasiulevicuis concludes: "The move to Confirmit Horizons is extremely timely for CIR. Our upcoming Digital Age study is the first project to utilise Confirmit's cutting-edge Market Research software solution."

CIR plans to expand its use of Confirmit Horizons further, including investigating the viability of using barcode functionality to change the way the business conducts store audits, and considering new ways to use SmartHub to compare and combine data within the business.

- ENDS -

About Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit for more information.

Andrea Burton
Indigo River
T: +44 (0)1985 850320
M: +44 (0)7796 368669

Melanie Oxford
Indigo River
M: +44 (0)7515 632065

Source: RealWire

Introducing Niume: The Social World Of Shared Interests

Tue, 14 Oct 2014

All the pleasure of blogging but with instant reach

Social media has one major drawback… users have to wait for followers to be seen. Niume, a new interest-based social network, has been created as a tidy solution to this problem.

Niume addresses the need for a more instant, and arguably more interactive, social network. Users post in themed communities known as 'circles' and their content is seen immediately by everyone following that circle. Posts can also be liked, shared or 'hyped' by the followers, all of whom have a shared interest in the subject.

Co-Founder Francesco Facca comments, "Niume is about sharing your ideas with like-minded people outside your usual connections, and helping you discover more from people who like the same things as you. The circles naturally filter content by interest theme, reducing noisy feeds. For people posting content, Niume uniquely offers users instant reach. You don't have to build a following first, and that is the real joy of Niume."

The circles (over 500 to date) can be set up by anyone, on any subject, and followed by anyone else who's interested. This new approach to social media leads to high-quality interactions, informed discussion, and the sharing of great content. Niume has had great initial success in its photography, art and travel circles with over 120,000 page views, and this is set to grow across the ever-increasing number of different interest areas including sports, science, entertainment and music.

The original idea for Niume came about in 2012, when two maths graduates from Kings College London were discussing the limitations of established networks like Facebook and Twitter. Co-Founder Dani Gennaoui explains, "Our own experiences of social media frustrated us so much we decided to build our own. We wanted to create a level playing field for people posting content, rather than following the trend for having to build a following first, and also find a way to promote more meaningful discussions. For us Niume is social networking without the mindless procrastination factor. Ultimately our goal is to make Niume the most interesting place on the internet."

Niume can be accessed at It is free to join, easy to use and secure. Content is monitored by the circle creators and a central team. Users can login to Niume using Facebook or google+ and posts to Niume can be automatically shared to the authors' Facebook timeline.

The Niume app for Android is available now, with IOS set to follow in November.

- Ends -

Notes to editor

About Niume
Since its launch in July as an open platform, based on the feedback from its passionate users, Niume has grown rapidly to reach over 150,000 unique visitors in the last three months, and 12,076 posts to date.

Niume's top 25 circles

  1. Pictures with a Voice (inspiring photography)
  2. Street Art Lovers
  3. Industrial Design
  4. Arty Farty
  5. Right Here, Right Now (News)
  6. Must Read Classics (Literature)
  8. Fantasy Novels
  9. Architecture
  10. In Tune (Music)
  11. Indie Rock
  12. All time classics (Music)
  13. London Hidden Gems
  14. The Classical Voice
  15. Filmofilia
  16. To the extreme (Sports)
  17. Travel
  18. Best Destinations
  19. Photographers
  20. Terra Nostra (photography)
  21. Cosmology
  22. Cracked Up (Humour)
  23. Crazy Goals
  24. De Religio
  25. Issues & opinions

For more information or to arrange an interview, please contact Dylan or Louise at the Niume press office:

Source: RealWire

Wholesale carriers must create the future and not just protect the past, advises Telstra's Global Head of Wholesale

Tue, 14 Oct 2014

14 OCTOBER 2014, LONDON - Carriers must look to the future and transform their business models in order to compete and win in an increasingly competitive business environment, Telstra's Global Head of Wholesale, Peter Hobbs, has warned.

Speaking at Carriers World, which is taking place in London today, Mr Hobbs described how the wholesale carrier landscape is "heating up" with new entrant customers including start-ups, social networking sites and OTT providers transforming traditional wholesale operating models.

He advised the audience on what to consider when responding to these emerging technologies, evolving customer needs and new entrant customers.

"To succeed, carriers need to continue to support their traditional revenue streams while also embracing new, innovative services and customer types," said Mr Hobbs. "While some may argue that the challenge for carriers is that their traditional operating models are not adapted to the more nimble Internet-orientated service experiences, it's undeniable that telecom wholesalers and technology go hand in hand."

Despite the emergence of OTT video and media services, which triggered the data traffic explosion, Hobbs insisted there is a "success formula" for carriers and that shifting to a "service organisation" focused on the customer should be the number one priority.

This formula, he said, addresses distinct "battlegrounds" for wholesale carriers, including mobile voice and messaging and media services. Mr Hobbs continued by telling his audience that carriers should not underestimate their ability to shape each of these markets - it just may require a little experimenting.

"When looking at media services, carriers will be able to explore new forms of content and services as well as multi-screen integration," Mr Hobbs explained. "Also key is the enabling of technology platforms and business ecosystems, and extensive partnerships."

Hobbs named Telstra as an example of how a business can transform, revealing some of the strategies Telstra used to react to disruptive technology, differentiated digital capabilities and co-creation. This, he noted, did mean sometimes going against the norm.

"The ability to be creative and rethink processes, operations and business models has not always come easy to many large telecom operators," he added.

"Our recent acquisition of Ooyala, a leader in video streaming and analytics, is a great example of how we are evolving our own business in a hyper-competitive market, combining Telstra's global experience and presence with the intensity and agility of an independent Silicon Valley company."

As he ended his presentation, Mr Hobbs left the audience with three tips for encouraging carrier success.

"Take stock of the considerable assets and capabilities you already possess; determine how you can leverage these assets and capabilities in order to compete against, or with, the new entrant customers; and keep your focus firmly on your customers, their needs and strategic priorities versus internal silos structured around subscriber and revenue growth," he concluded.

Telstra media contact:
Alison Caldicott
T: +44 207 965 8982, E:

About Telstra
Telstra is the leading telecommunications and information services company in Australia. We provide end-to-end solutions including managed network services, global connectivity, cloud, voice, colocation, conferencing and satellite solutions. We have licenses in Asia, Europe and the US and offer access to over 2,000 PoPs in 230 countries and territories across the globe. Our extended reach means that we can offer customers smarter technology solutions to support sustainable business growth.

Source: RealWire