ItsOn Inc. Raises $12.5M in Series C Funding Led by Tenaya Capital, with Additional Investment from Andreessen Horowitz

Wed, 16 Apr 2014

Investment will finance mobile solutions provider's global expansion

REDWOOD CITY, Calif - April 16, 2014 - ItsOn Inc., the leader in Mobile Smart Services, today announced it has received $12.5 million in a Series C round of funding led by Tenaya Capital with participation from existing investor Andreessen Horowitz.

ItsOn's cloud-based service platform enables mobile operators around the world to radically change the mobile experience for their customers. By delivering highly differentiated contextual services and on-device purchases, the technology promises to reduce customer churn and drive increased loyalty. The ItsOn platform simplifies operators' business processes and allows them to more quickly deploy new services at a fraction of the current legacy system costs.

Furthermore, because it provides value that is relevant to the end user, ItsOn helps operators monetize the Internet ecosystem by accelerating the consumption of data services and creating new revenue sources.

"We are now selling our SaaS platform services to large, global mobile operators and our company has transitioned from startup to revenue-growth stage," said ItsOn founder, CEO and Chairman Greg Raleigh. "We are thrilled to partner with the very experienced and successful team at Tenaya to build our company. The purpose of this financing is to accelerate the market launch for our cloud-based virtual OSS & BSS platform and grow our mobile operator customer revenues in Europe, Asia, Middle East and South America."

As a result of the funding, Stewart Gollmer, Managing Director at Tenaya Capital, will join ItsOn's board of directors.

"Tenaya is very excited about our new investment in ItsOn," Gollmer said. "Our research shows that mobile operators will replace their current, antiquated, hardware-based OSS and BSS systems with 100 percent cloud-based solutions much more quickly than analysts are projecting. ItsOn is the clear global leader in the virtualization of service policy controls, charging and billing for mobile networks and this is a space that will experience very rapid growth."

"ItsOn is the only company in the world with a turnkey, end-to-end cloud platform that provides exactly what mobile operators need today in order to overcome current limitations and change the mobile service experience and make it significantly better for the end user," added Gollmer. "ItsOn saves mobile operators a great deal of resources, time to market and money when compared to their current spending. ItsOn's platform also provides new operator growth opportunities with exciting on-device offers that are very relevant to the mobile consumer and provide a great way for operators to differentiate themselves in the mobile application ecosystem."

Privately held ItsOn previously secured $15.5 million in Series B funding led by Andreessen Horowitz along with SV Angel and an investor group led by Jim Davidson. Previous investors include Vodafone Ventures and Verizon Investments. In all, ItsOn has raised $40 million in venture capital funding.

About ItsOn
ItsOn was formed by world-leading pioneers in the wireless field to fundamentally change how mobile services are delivered and consumed. ItsOn began leading the Smart Services™ revolution five years ago. The company launched its services platform for mobile operators in the U.S. and globally last year. The company is headquartered in Redwood City, Calif. For more information, please visit: www.itsoninc.com or follow @itsoninc on Twitter.

# # #

Media Contact:
Jim Byrnes
Comunicano for ItsOn
+1 (610) 333-1794
jbyrnes@comunicano.com

Source: RealWire

Confirmit’s EVP of Product Management Named 2014 Technology Trendsetter by SURVEY Magazine

Tue, 15 Apr 2014

Terry Lawlor recognised as a technology leader for his experience and leadership at Confirmit

London, UK and Oslo, Norway and New York, NY: 15 April 2014: In its March issue, SURVEY Magazine presented its 2014 Top Technology Trendsetters. This year's list featured 12 technology leaders changing the research industry, including Terry Lawlor, Confirmit's EVP of Product Management.

SURVEY Magazine described this year's recipients as exhibiting "great passion for their work in the research industry. Innovation and vision are core to the values, work ethic and professionalism that each of the recipients share on a daily basis. It is clear that wherever technology takes us, the research industry will be at the forefront in adapting and applying it in ways that continue to expand our thinking and capabilities."

Since his move to Confirmit a year ago, Lawlor has been instrumental in defining the technological and innovation path for the company. Overseeing several product releases, including new mobile capabilities and enhancements to Confirmit's Voice of the Customer, Employee Engagement and Market Research solutions, Lawlor sets the company's product management strategy. He has spearheaded a new level of customer-centric focus to ensure that new developments meet rapidly evolving market and customer needs.

"Commitment to innovative technology, client service, and quality research and design is what attracted me to Confirmit," shared Lawlor. "It's been an amazing year for the company and I'm excited to be a part of Confirmit's growth and positive momentum."

For more information about Terry Lawlor and to learn about the additional technology trendsetters, please read the March issue of SURVEY Magazine.

- ENDS -

About Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit www.confirmit.com for more information.

Media Contacts:
Andrea Burton
Indigo River
andrea@indigo-river.co.uk
T: +44 (0)1985 850320
M: +44 (0)7796 368669

Melanie Oxford
Indigo River
mel@indigo-river.co.uk
M: +44 (0)7515 632065

Source: RealWire

Opera’s Skyfire Adds Video Analytics Dashboard to Rocket Optimizer Platform

Tue, 15 Apr 2014

Rocket Insights gives an unprecedented look into mobile video congestion

Oslo, Norway and Mountain View, CA - April 15th, 2014
Opera Software's Skyfire unit today released Rocket Insights™ as part of its Rocket Optimizer platform to help operators better manage their network loads by providing a real-time analytics dashboard that analyzes mobile video congestion. Operators can now instantly view key metrics such as stall rates, video start times, bitrate distribution and mean opinion score, and use this data to improve their overall network traffic management.

Rocket Insights requires minimal hardware and is lightweight, highly scalable and fast to deploy. It can even be used in advance of Rocket Optimizer as a stand-alone module, in order for operators to clearly observe the disproportionate impact that over-the-top video currently has on their networks. It can also be deployed alongside existing mobile video optimization hardware.

Rocket Insights elegantly addresses the current lack of existing real-time video monitoring analytics in a graphical and user-customizable dashboard. It provides operators with visibility into the importance of actionable quality of experience (QoE) monitoring that can intervene as needed to improve the video experience for each user on the network.

Operators can test and refine their optimization strategies using the dashboard, and measure how these rates improve or change on the basis of real-time adjustments that they make.

Prior to the release of Rocket Insights, traffic management analytics were limited to packet- or URL-level data, which were often a poor proxy metric for application session quality, and did not allow for session mitigation actions in real time. Rocket Insights, on the other hand, now allows operators to easily see the impact of video on their networks, down to individual subscribers and their anonymized location in the network.

"Video stall rates are the one KPI that a mobile operator in 2014 should never be without", said Nitin Bhandari, co-founder and Chief Executive Officer at Skyfire. "In a world in which video QoE is an essential part of the overall customer experience, we're happy to have risen to the challenge of quantifying mobile video playback analytics in an immediately actionable manner for operators with the release of Rocket Insights."

"If you can't measure it, you can't manage it is a fundamental truth for monetizing mobile video. Operators need easy monitoring and quick reaction to network congestion", says Joe Hoffman, Practice Director at ABI Research. "Video optimization solutions have to get the analytics right and deliver them with a user-friendly dashboard. Otherwise, operators will seek different solutions when they comprehend the money that is left on the table."

Operators can also extract even more value from the base product via the Custom Insights service, which allows for unique and operator-customized advanced analytics.

Rocket Optimizer is currently deploying with Telenor's mobile networks across 11 countries, as well as across the national network of a Tier 1 US-based operator. Rocket Optimizer is also currently in live user trials with multiple operators around the world. The new Rocket Insights module is also compatible with leading traffic steering partners of Skyfire's such as F5, Procera Networks and ConteXtream.

For more information on Rocket Optimizer, go to http://www.skyfire.com/operator-solutions/rocket-optimizer.

About Opera Software ASA
Opera products enable more than 350 million internet consumers worldwide to discover and connect with the content and services that matter most to them, no matter what device, network or location. In turn, we help advertisers reach the audiences that build value for their businesses. Opera also delivers products and services to more than 120 mobile operators around the world, enabling them to provide a faster, more economical and better network experience to their subscribers.

From family photos and funny videos to business ideas that change the world economy, the internet has always been about discovery. Whether you are a consumer getting online for the first time, or a multinational corporation trying to reach the right audience, Opera can help you discover more online.

Opera Software ASA is listed on the Oslo Stock Exchange under the ticker symbol OPERA. 'Opera', 'Opera Software', 'Opera Mini' and the 'O' logo are trademarks of Opera Software ASA. All other trademarks are the property of their respective owners. Learn more about Opera at www.opera.com.

Source: RealWire

Transform Awards launches Asia-Pacific programme

Mon, 14 Apr 2014

The global branding industry's leading brand development awards ceremony will be setting up shop in Hong Kong this November. The Transform Awards Asia-Pacific will continue to celebrate the very best of brand transformation and repositioning.

Transform Awards Europe is now in its fifth year, and 2014 sees the prestigious brand expand to encompass Transform Asia-Pacific and Transform MENA. The award ceremonies will ensure international recognition of excellent work in brand development, while providing a networking platform for those outstanding in their sector.

The awards programme is open to entries from both in-house PR and agencies. The 19 categories available for entry include 'Best visual identity', 'Best implementation of a rebrand' and, 'Best rebrand of a digital property.' Shortlisted entries will be invited to an exclusive event in Hong Kong in November, where winners will be presented with their trophies.

Ian Bellhouse, global strategy director at brand experience agency FITCH and based in Singapore, says, "Brand management is an increasingly important subject for business leaders in Asia, both in terms of regional and global competitiveness so it's great to see awards like Transform expanding into the region. It not only provides a strong recognition platform for inspiring work, it helps to expand the understanding, importance and impact brand management can have on business success. FITCH welcomes the expansion of Transform into the Asia region."

Winners at this year's Transform Awards Europe included; ITV, who went home with six awards, including the 'Grand Prix', Eurostar and The Clearing who won four awards, including the 'Best overall visual identity', and Schillings and Goosebumps Brand Consultancy who won two gold awards and two silver.

Transform Awards Asia-Pacific is now open for entry. An early bird discount will be available before the 18 June and the final deadline for entries is the 24 July.

For more information or to enter please follow this link, or contact Liz Foggitt at Liz.Foggitt@transformawards.com

Source: RealWire

MobRetail Increases Mobile’s Influence On In-Store Sales

Thu, 10 Apr 2014

MobRetail measures from mobile app download to in-store purchase and gives complete ROI attribution to mobile investments

Paris, France - April 10 2014 - Performance-based mobile advertising platform MobPartner, today launched MobRetail Tracking Platform, a new mobile technology allowing retailers to accurately measure how mobile influences in-store sales and traffic.

MobRetail addresses the growing demand from retailers to gain a richer understanding of customers' purchasing behavior in-store through influenced mobile activity. Utilizing the much touted in-store beacon technologies, MobRetail communicates with the retail app and mobile device to report ROI on mobile ad spend.

Vianney Settini, co-founder of MobPartner says MobRetail overcomes a significant challenge for retailers by bridging the gap that exists between physical stores and mobile, helping to move beyond estimates and into precise attribution.

"MobRetail's tracking technology monitors a mobile user's actions and purchases via a BLE beacon in-store and matches this to their home and on-the-go activity. Our platform then analyzes the data, providing retailers with real-time ROI impact. Retailers can monitor key metrics such as 'Mobile Store Visit and Purchase', 'In-Store Visit and Purchase' and 'Total Amount Purchased' to determine the LTV of their mobile users for optimizing ad campaigns and finding engagement opportunities."

MobPartner's research into mCommerce attitudes showed a clear relationship between shopping habits both online and offline. It revealed 92% research before buying in-store, while more than 70% 'showroom' on their mobiles whilst in-store.

"Understanding how mobile can help to drive in-store conversions is key to a retail brand's strategy. With MobRetail, retailers now have unparalleled, granular levels of insight into the customer journey from mobile to a physical store. This allows retailers to deliver highly targeted and creative loyalty campaigns, which will not just attract traffic in-store but also optimize existing mobile ad spend for user acquisition campaigns," Mr. Settini said.

END

About
MobPartner is a trusted global partner in performance-based mobile advertising and monetization. Reaching 200 million consumers each month, MobPartner works with some of the largest consumer and mobile brands - Gameloft, DeNA, Game Insight, NQ Mobile, Booking.com, Amobee, SOMO, Cellfish, Europcar and Kayak. MobPartner's highly efficient in-house tech platform, tracking tools and dedicated team of mobile marketing experts is used by more than 300 advertisers worldwide, plus the world's most influential publishers. Headquartered in Paris, France with local offices worldwide. www.mobpartner.com

Media Contact
Dimoso
+44 (0)207 033 2660
mobpartner@dimoso.com

Source: RealWire

Stream Online Music and Stored CD Quality Music Directly on your Headset with STREAMZ, the World's First Smart Headphones

Wed, 09 Apr 2014

STREAMZ launches Kickstarter campaign to revolutionize headphones by adding voice control to its built-in Android music player with DAC and WiFi/Bluetooth web connectivity

Salt Lake City - April 9, 2014 - STREAMZ, the breakthrough smart headphones that eliminate the hassle of a separate music player by utilizing a built-in WiFi and Bluetooth Android Music Player, is thrilled to launch its Kickstarter campaign today.

Visit STREAMZ Kickstarter here: http://kck.st/1s6k6qo

Visit STREAMZ here: http://www.streamzmedia.com/

From now until May 1, backers can pre-order their STREAMZ with up to 36GBs of built-in storage, a 48kHZ/16 bit Digital Analog Converter (DAC), and a microphone that supports Google® Voice activated commands such as: search for music, skip track, volume control, selection of locally stored music or online music services such as Pandora® or Spotify®, and much more.

An Android App developer's kit is also available in a Kickstarter bundle to encourage software developers to create unique new Apps for STREAMZ.

"When it comes to entertainment people want the best quality and they want it now" said STREAMZ CEO Douglas Kihm. "You no longer need to bother with a separate player since it's all built inside. Many people don't want the hassle of carrying, connecting, and draining the battery of their phone or music player.

"Now you can easily and instantly enjoy all of your high quality entertainment from any device with one simple-to-use pair of headphones."

Most phones and mobile music players have sub-par DACs and amplifiers so listeners are often forced to compromise sound quality for convenience.

For the first time ever; music lovers can enjoy pure, uncompressed high fidelity audio from absolutely anywhere with a headset that features a built-in music player, storage. DAC, amp, Bluetooth and WiFi.

STREAMZ is the first headphone able to store and autonomously play 44 kHz/16 bit CD quality music in formats including FLAC, ALAC, WAV and music from the soon to be released PONO music store.

Audiophiles will be able to purchase music directly from the STREAMZ MUSIC store. STREAMZ MUSIC currently contains an impressive catalogue of over 300,000 CD quality albums in 44kHz/16 bit FLAC, ALAC and WAV.

Pledgers are even able to purchase up to $300 worth of STREAMZ MUSIC that will be preloaded on to their headphones. Backers will also be able to download or stream their purchased music from their own cloud based Google Drive account.

STREAMZ allows you to enjoy your favorite movie or TV show with unparalleled sound by using an optional Bluetooth audio transmitter (TRANZ).

STREAMZ is also perfect for gaming, with audio so crystal clear and immersive that users feel as though they have been dropped right into the middle of the action.

Along with its integrated keypad panel and voice control, users can use an Android or iOS smartphone App to search, browse and play music on STREAMZ.

Pre-orders for STREAMZ begin at $299 ($200 below expected MSRP) for the 4 GB Model.

A 20 GB model is available for $349 and the ultimate 36GB plus accessories combo is available for $549 ($300 below expected MSRP).

Pledgers can visit http://kck.st/1s6k6qo or http://www.kickstarter.com/ to pre-order their STREAMZ.

For additional information please visit http://www.streamzmedia.com/.

Technical Specifications

  • Android 1.6Ghz Dual Core Processor
  • Music RAM Storage · Up to 36 GB
  • 48 kHz/16 bit Digital Analog Converter
  • WiFi 801.11 B/G/N Enabled
  • Bluetooth V2.1 Connectivity
  • Two 50mm Dynamic Speakers
  • Over Ear Leather Cushions
  • Frequency Range · 20 HZ to 20 kHz
  • Dynamic Range · 115 dB
  • Amplifier with Volume and EQ Control
  • Integrated Microphone
  • Keypad Control Panel
  • Stereo Analog Input
  • Built-in Lithium Poly Rechargeable Battery
  • 5VDC AC/DC Power Charging Adapter
  • Android and iOS STREAMZ Manager App

About STREAMZ

STREAMZ was founded with the goal of introducing breakthrough wearable entertainment or "exotainment" products that dramatically simplifies and enhances people lives and entertainment experience.

Its flagship product STREAMZ Headphones, are the first WiFi streaming "smart headphones" that allow people to listen to high fidelity music and audio from multiple sources including online and from its own built-in storage, without requiring a separate music player.

STREAMZ is a spin-off company of Mozaex (www.mozaex.com), a leading provider of Blu-ray entertainment servers. In its 30-year history Mozaex has shipped tens of thousands of computer entertainment products to world class companies including NEC®, Gateway®, IMAX® and custom home electronics dealers in over 30 Countries.

###

Media Contacts

Valeria Guerra
Senior Account Manager
Max Borges Agency for STREAMZ
(305) 374-4404 ext. 120
ValeriaGuerra@maxborgesagency.com

Karina Castano
Account Executive
Max Borges Agency for STREAMZ
(305) 374-4404 ext. 158
KarinaCastano@maxborgesagency.com

Company Contact

STREAMZ
3785 South 700 East
Salt Lake City, Utah 84106 USA
Phone · (01) 801 · 685 · 9000
Toll Free · 800 · 866 · 9797
Web · http://www.streamzmedia.com/
Sales · sales@streamzmedia.com

Source: RealWire

WorldPay and ZNAP agree global partnership to offer customers greater choice on global mobile payments

Wed, 09 Apr 2014

Businesses can now offer customers more than 200 alternative payment methods through mobile e-commerce purchasing platform

London, 9th April 2014 - WorldPay, a global leader in payment processing, risk and alternative payments, and ZNAP™, the mobile business platform, have agreed a global partnership which will enable multi-channel commerce for new and existing businesses. The joint offering has already been deployed by the Rugby Football Union (RFU) at Twickenham Stadium.

ZNAP is a mobile app that allows customers to shop, pay, and receive special offers and loyalty rewards through their smart device. Businesses can deliver a new sales channel to potential customers and offer a seamless transition throughout the customer journey. By integrating WorldPay's payment gateway into ZNAP, customers can choose their preferred method of payment from a portfolio of more than 200 alternative payment methods, as well as traditional credit and debit cards.

Highly scalable and adaptable, the solution requires no additional infrastructure or hardware, allowing businesses to quickly and simply create a new sales channel with minimal expense.

Kevin Dallas, Chief Product and Marketing Officer, WorldPay e-commerce, says: "By partnering with ZNAP we can offer businesses a highly competitive multi-channel service. Our unrivalled alternative payment portfolio means that businesses using ZNAP can instantly gain access to hundreds of payment options to offer customers their preferred payment method. Payments made through the ZNAP platform are routed through WorldPay, meaning that instead of having the headache of manually collating payments from different sources, businesses can track the payments collected through one secure connection."

Hooman Mazaheri, European CEO of ZNAP says: "We want to transform payments from a simple transaction into new sales opportunities for businesses and a compelling purchasing experience for consumers. For consumers it's about helping them discover and buy the best products at the best prices simply and securely, and be rewarded for their custom. For businesses it's about better engagement with new and existing customers to drive sales through the delivery of meaningful information and offers. It's more than simply connected channels, it's connected commerce - we call it omni-commerce. And this only works if businesses and consumers have the freedom to transact how they choose, which is why we are delighted to be working with WorldPay to offer more than 200 payment methods."

Jonathan Harris, Finance Director, Twickenham Experience Limited, says: "As an international venue, we need to offer fans excellent customer service, regardless of where they've travelled from. With ZNAP and WorldPay's offering, we can now speed up shopping times, reduce queues and deliver special offers and loyalty rewards to our customers via their preferred payment method."

-ENDS-

About ZNAP™
ZNAP™ is an innovative mobile business platform which optimises transactions through the bundling of secure multi-channel mobile payments with value added solutions such as loyalty integration, business intelligence, geo-location in-app consumer communication, offer marketing and much more. The product was developed by MPayMe, an international high-growth business technology company founded in 2010. Headquartered in Hong Kong and with offices in US, Europe, Asia and Japan, ZNAP™ has recently launched in a number of markets around the world with well-known merchants and partners. MPayMe solutions are designed around the needs of merchants and consumers, in order to add value and solve real business problems. www.znap.com

Twitter: @ZNAP
Facebook: www.facebook.com/ZNAP.Global

About WorldPay
WorldPay is a leading global provider of payment and risk services, processing millions of transactions every day. WorldPay is a unification of seven leading retail payment solutions and offers a range of services including acquiring, gateway, alternative payments, risk management, and mobile payments. WorldPay became an independent company in December 2010. www.worldpay.com

Twitter: @WorldPay
Facebook: www.facebook.com/worldpay

Press contact
Roberta Main-Millar / Phoebe Scott
Octopus Communications for WorldPay
+44 (0) 845 3700 655
pr@worldpay.com

Source: RealWire

Excessive PR focus on global digital media adversely affects brand storytelling

Tue, 08 Apr 2014

Berkeley 360 issues warning to businesses in National Export Week 2014

Tuesday 8th April - From on-demand bite-sized news on your mobile, to the global dominance of a few social networks, the unifying impact of digital technology risks drawing PR attention away from effective storytelling, according to a new report by international PR group, Berkeley 360.

The report, Stories without borders - international PR in an evolving media world, reviews recent research and trends to show how the global media landscape is changing and what this means for international PR. Berkeley360 has published the report to coincide with the UK's National Export Week 2014 (starting 7 April).

The findings reveal that while boundaries are disappearing between print and digital media, between online, social and mobile channels, and between brands and their customers, the world remains a culturally, linguistically and geographically heterogeneous place - and brands and PR professionals forget this at their peril.

In-country social media networks can be far better at building and engaging local communities. Local culture and language mean that localised stories about local firms, tailored to the local news agenda and supported by local spokespeople remain an essential ingredient for successful PR.

Similarly, research shows that over half the world's population reads a daily newspaper, and trade publications remain the best for influencing senior decision makers.

"We live in a world transformed by technology that has changed forever the way people consume news and engage with brands," said Chris Hewitt, CEO of Berkeley PR, Berkeley 360's managing partner. "However, our study also highlights the vital importance of local market landscapes and traditional media. This blended rapidly-evolving world is giving rise to a new set of rules for PR.

"One of these rules is that PR campaigns must think global but act local. Another one is the need to acknowledge that consumers everywhere want to build genuine relationships with brands. So don't just tell them how wonderful you are; tell them a good story and listen to what they have to say. Your story should be relevant, topical and full of human interest, and strong enough to adapt easily to local market needs and different channels. Thirdly, more than ever PR must establish mutually supportive relationships with the media and with the brands it represents. We are all in this together."

The whitepaper includes a high level trends overview, a summary of the implications for PR, advice for businesses looking to introduce or expand their international PR activities and a series of informative country media snapshots. Copies of the report can be downloaded free of charge from www.internationalpr.info/stories-without-borders

-ENDS-

For further information please contact
Holly Stevens
Berkeley Public Relations
Tel: 0118 909 0909
Email: BPRPRteam@berkeleypr.co.uk

About Berkeley PR and Berkeley 360
Berkeley PR and Berkeley 360 are passionate believers in the ancient art of storytelling - in the digital age. The agency helps digital, technology and consumer companies get the recognition they deserve, both online and offline. With offices in London and Reading and an international capability spanning Europe, North America and Asia-Pacific, Berkeley PR creates highly newsworthy ideas that grab attention and drive action.

The consultancy's approach to measurement and ethos of challenging conventional thinking has made Berkeley PR an indispensable partner for its mix of partners that include world famous, niche and specialist brands. Notable technology clients include Kaspersky Lab, Iron Mountain, NETGEAR and Tradedoubler.

Source: RealWire

Voice of the Customer, Employee Engagement and Market Research Visionaries Join Forces at Confirmit Community Conference 2014

Tue, 08 Apr 2014

Industry experts lead the charge for a frontline view of customer and employee experience

London, UK and Oslo, Norway and New York, NY: 8 April 2014: The most successful organisations know that positive change is driven by the front-line customer experience, employee experience and Market Research experts. At Confirmit Community Conference (CCC) 2014 on May 8-9 in Orlando at the Ritz-Carlton, Grande Lakes, industry experts who lead these endeavours will join forces to discuss the challenges they face every day. This year's theme - Be a Hero - will focus on the heroic achievements earned on the road to success.

Industry leaders and Market Research heroes from ViaSat Inc., Best Buy, Infor, Walt Disney Parks and Resorts and Ciena Corporation will share stories of epic battles and successes from their missions to initiate transformative change and escalate business results. They will discuss how actionable data from Customer Experience, Employee Engagement (EE) and Market Research (MR) programmes has helped grow their business' success. Thought leaders Melanie Courtright (Research Now), Jim Davies (Gartner) and Bruce Temkin (Temkin Group and CXPA), will present their insights on the latest trends in Voice of the Customer (VoC), EE and MR.

Strong demand coupled with overwhelmingly positive feedback from 2013 North American and European events prompted Confirmit to make CCC an annual event. Attendees at the conference will have an opportunity to:

- Exchange knowledge with peers and hear from industry experts;
- Learn about the latest strategies to drive ROI for both Customer Experience and Market Research professionals; and
- Enjoy excellent networking opportunities with thought leaders.

"Customer experience, employee engagement and Market Research professionals work tirelessly to build programmes that will take their businesses to new heights," said Henning Hansen, President and CEO, Confirmit. "Confirmit Community Conference 2014 offers these professionals a chance to discuss the battles they have fought and the victories they have achieved in doing so. We know these stories of bravery, leadership and innovation will inspire our attendees to find new ways to powerfully engage with their audiences and accomplish business victories."

"I can speak for the Travelers team when I say that we found the conference to be very insightful and really enjoyed meeting and learning about other Confirmit clients," shared Jenna Greco, Director of Enterprise Customer Experience at Travelers Insurance. "Overall, it was encouraging to see the success other companies have had in implementing their VoC programmes."

The Orlando event will kick-off Confirmit's 2014 global roadshow, which will also travel to Oslo, Norway; London, UK; Cologne, Germany; and San Francisco, USA.

To learn more about the roadshow and to register for the Orlando event, please visit http://www.confirmit.com/community/conference.aspx.

- ENDS -

About Confirmit
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit www.confirmit.com for more information.

Media Contacts:
Andrea Burton
Indigo River
andrea@indigo-river.co.uk
T: +44 (0)1985 850320
M: +44 (0)7796 368669

Melanie Oxford
Indigo River
mel@indigo-river.co.uk
M: +44 (0)7515 632065

Source: RealWire

Keshet International appoints Screenz as global technology partner for Rising Star

Thu, 03 Apr 2014

Cross Media Company launches groundbreaking voting system as hit format begins international roll out

'Rising Star' to launch in Brazil and Portugal in April and May respectively

(3rd April 2014 - Tel Aviv/ London) Screenz, the Tel Aviv-based cross media company announces their appointment by Keshet International as exclusive global technology partner for 'Rising Star' the hit talent format.

The deal sees Keshet International utilize Screenz's groundbreaking real time voting technology - the Rising Star Voting System (RSVS). 'Rising Star's international roll out begins on Globo Brazil (6th April), where the show is renamed 'SuperStar', closely followed by TVI Portugal (May).

'Rising Star' has been sold to over 25 territories to date by Keshet International including ABC in the US and ITV in the UK.

'Rising Star' is the first ever primetime live talent show in which viewers at home become the judges. Screenz and Keshet developed the voting technology for the show. 'Rising Star' first became a huge hit on Keshet in Israel, generating over 10 million votes through the season, a 33.7% season average rating and a 47.4% season average share.

"Broadcasters around the world now have the opportunity to create memorable moments in real time via our Real Time Platform, allowing their audiences to dictate the narrative of TV like never before" said Eli Uzan, Founder and President of Screenz. "We're delighted to partner with Keshet - one of the best and most creative companies in the TV industry today as we enable audience interaction on the phenomenon that is 'Rising Star'"

Keshet international CEO Alon Shtruzman adds: "We are proud to stand hand-by-hand with Screenz at the forefront of innovation and bring the best of Israeli tech to the international TV market".

'Rising Star's cloud based voting technology is one of a suite of services featured on Screenz's innovative Real Time Platform, a unique cloud based software system that supports millions of concurrent users, allowing broadcasters and producers to transform a show into a real time interactive event.

The system enables broadcasters and producers to create live audience engagement with their formats and shows, increase social connectivity, extend their brand outside the confines of TV, generate new revenue opportunities and take TV into the Big Data age via the collation and interpretation of detailed web analytics.

In addition to the voting capabilities of the system, Screenz's Real Time Platform enables viewers to interact with their favorite shows through the second screen through trivia and quiz apps, real time predictions and social media extensions.

Screenz has also tailored a portfolio of different products to complement specific programming genres such as cooking, dating and sports along and other tools that enable broadcasters interact with their viewers.

***ENDS***

For more information about Screenz please contact
Justin Crosby, Boom! PR on 0203 176 6688/ 07966 228361
justin@boomdialogue.com

Notes to editors

About Screenz
Screenz is a cross-media company that creates groundbreaking digital products and formats for the television industry. Screenz is partnering with some of the leading broadcasters, producers and format owners in the industry, providing technology, strategy and cross media products that become valuable portfolio assets. Standing at the crossroads of TV nation and startup nation, Screenz is specialized in the melting of TV and digital. The company's mission is to restart the way traditional media creates and operates. This unique approach, backed by a specific know-how of TV and digital integration enables Screenz's partners to enjoy a wide range of platforms.

About Keshet international
Keshet International is Keshet Media Group's global distribution and production arm. Headed by CEO Alon Shtruzman, it includes Keshet's local production outposts (Keshet UK, Keshet Australia, Keshet Canada and Keshet DCP in the US) as well as its global distribution arm.

KI's catalogue consists of over 60 tried and tested properties that appeal to audiences worldwide, spanning all genres.

Highlights include hit drama Prisoners of War, the original Israeli version of prime time Emmy® winner Homeland; hit interactive talent show Rising Star; International Emmy® nominated docu-reality format Dear Neighbors, Help our Daughter Find Love; talent show Master Class; cross platform format 50 Things You Have to Know; reality dating format Girlfri3nds; game show The Vault; and the International Emmy® award-winning 'buddy comedy' Traffic Light.

Source: RealWire