Give digital natives what they want? It’s not an option; it’s a business imperative. These tech-savvy, empowered individuals (your customers, community members and employees) have grown up with the Internet and an abundance of applications designed to give them more of a say in how they create, access and enjoy content. (And don’t forget that truly valuable advertising combines a sales pitch with useful content — recipes, advice, etc.)
The advance of mobile takes this all to a new level, taking natives’ natural inclinations to interact to a new extreme. Mobile enables instant self-expression and turns up the pressure on companies and brands to deliver their marketing message via a two-way conversation within the context of what matters most to digital natives: their lives, their experiences, their networks, and their worlds. But delivering a message doesn’t make for a conversation; marketers also have listen to what digital natives have to say. Connect the dots, and it’s clear that permission marketing has earned a central spot in the mobile marketing mix.
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